Genesys GE0-807 Exam Questions Instant Access

Question 1

If the option 'auto-logout-ready' is set to true, in what state will the Agent be logged-out?

Afrom any state even if Agent is on call

Bfrom any state except if Agent is on call

Conly from not-ready state

Donly from not-ready state except work-related modes such as Aftercallwork or LegalGuard

Answer : A

Question 2

Which protocol is SIP Server using when in communication with Softswitch?

ACTI protocol

BT-Lib

CSIP

DProprietary protocol

Answer : C

Question 3

Which of the statements about gcti DNs is correct? (Choose 2 answers)

AGctiDN must have a name in the following format: 'gcti: :XXX' where XXX is the type of functionality presented by this DN

BGctl DN must have in a Annex tab 'TServer' Section an option service-type with following value: gcti::XXX' where XXX is the type of functionality presented by this DN

CGctl DN must be a VoIP Service DN type only

DGcti DN can be a VoIP Service DN type

EGcti DN can be a Trunk

Answer : B, D

Question 4

Which Genesys component is used to load balance between multiple SIP Servers?

ALoad Distribution Server

BSIP Server

CNetwork SIP server

DMedia Server

Answer : C

http://www.genesys.com/resources/events/2012_gforce_barcelona_ed_day_sip_server_8_1.pdf (See the Page #15).

Question 5

If you need to choose a gateway at the same premise where the agent SIP endpoint is located to minimize network load for RTP traffic a3 for VoIP media services, such as MCU, MOH or voice recording, which of the following is the best solution?

ASelection based on prefix match

BSelection based on best availability

CSelection based on geo-location

DSelection based on priority settings

Answer : C

Question 6

What does 3PCC mean?

AAll call handling actions (answer, hold, initiate transfer, etc.) are performed on the SIP endpoint

BAll call handling actions (answer, hold, initiate transfer, etc.) are performed on the multiple PCs (In this case 3 PCs)

CT-lib signaling takes over SIP signaling, so third party application such as Agent Desktop can transfer VoIP packets to SIP Server and back using T-lib

DA T-lib client such as Agent Desktop can control a call which is actually between other parties such as SIP endpoints

Answer : D

Question 7

What is the response to REFER when the REFER method is used?

A200 OK

B202 Accepted

C183 session in Progress

DC ACK

EC NOTIFY

Answer : A

Genesys Certified Professional 8 - System Consultant, Outbound Voice GE0-807 Exam Questions