HP HP2-H41 Exam Practice Test Instant Access

Question 1

What is an imaging and printing assessment?

Aa method that supports the Customer Relationship Management process

Ba method of observing your customer's workflow, gathering data, and understanding the current environment

Ca method that ensures that all the assets and liabilities of a customer are fully registered and monitored

Da method that dramatically increases the time of the sales process, as a new assessment is required whenever a change is made

Answer : B

Question 2

What are the key areas that a business must pay attention to?

Acustomers, clients, users, and partners

Bsales, customers, administration, know-how, and expertise

Csales, sales, sales, and sales

DIT platforms, innovation, administration, and cash flow

Answer : B

Question 3

What is a vertical solution?

Aa solution that only works when HP OpenView management platform is used

Ba solution that supports any of the requirements a white-collar worker might have

Ca solution or feature that is adapted to a specific purpose or work process

Da solution that only works if the customer is tightly integrated with suppliers and customers

Answer : C

Question 4

What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

AThe accessories can be ordered from the web, so you do not have to spend time on it.

BAttaching accessories increases transaction time with a customer and increases opportunity to cross-sell.

CThe margin on accessories is often much larger than on the core product.

DWhen customers use accessories, they use the product more which results in their buying more supplies.

Answer : C

Question 5

What is HP Capture and Route?

AA versatile server-based device driver

BAn MFP-based capture solution

CA highly secure fleet management solution

DA highly scalable capture to workflow solution

Answer : A

Question 6

What is part of a consultative sales situation?

Along-term focus

Blimited customer interaction

Cshort-term focus

Dfocus on the sale itself

Answer : A

Question 7

What contributes to the consistent, high quality output from HP Color LaserJets and MFPs?

Afinishing capabilities

Bbright white paper

CHP Instant-on technology

DHP ColorSphere toner

Answer : D

HP Selling Imaging and Printing Fundamentals HP2-H41 Exam Practice Test