HP HP2-I14 Exam Practice Test Instant Access

Question 1

A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

ANon-HP cartridges (ail prematurely 70% of the time.

BUse of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.

CService technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.

DLow-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.

Answer : D

Question 2

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

AHP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.

BThe environment is not really affected by toner, whether the cartridges are from HP or third parties.

CAccording to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.

DAccording to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.

Answer : D

Question 3

How has HP designed Its ink cartridges to ensure professional-quality documenls. (Select two.)

AHP engineers designed the printheads to work with the ink to print durable, high-quality documents.

BHP developed software to actively monitor and manage the ink as it is applied to the paper to ensure consistent coverage across a variety of textured surfaces.

CHP ink formulas include surfactants to help ink interact with the paper for legibility and controlled viscosity for consistent drop formulation.

DHP software use artificial intelligence (AD to map colors to data points collected from nature to reproduce natural-looking photos.

Answer : B, D

Question 4

Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

AWhen designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.

BHP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.

CHP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.

DHP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.

Answer : C

Question 5

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

AManaged Print Specialist Premier

BHP Planet Partners

CClosed-Loop Recycling

DEarth9ll Recycling

Answer : C

Question 6

Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

AProduct Security Response Team (PSRT)

BAnti-Counterfeiting and Fraud (ACF)

CCustomer Delivery Inspection (COI)

DCompliance and Risk Management (CoRM)

Answer : A

Question 7

A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tellthis customer about the benefits of using Original HP supplies? (Select two.)

AOriginal HP supplies work the first time, every time.

BOriginal HP supplies are less expensive than non-HP cartridges when bought in bulk.

CNon-HP supplies are usually counterfeit and buyers can be subject to fines.

DNon-HP supplies are not recyclable and are costly to dispose of properly.

EOriginal HP supplies help reduce service calls, minimizing printer downtime.

Answer : A, E

HP2-I14 Selling HP Supplies 2020 Exam Practice Test