HP HP2-I14 Exam Practice Test Instant Access

Question 1

A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)

Auser testimonials

Bwarranty Information

Cstudies and briefs

DInformed decisions

Elow-cost replacements

Answer : A, B

Question 2

What should you focus on when proposing the best HP printing supplies solution for your customers?

Atechnology, science, and industry leadership

Bcost, downtime, and total cost of ownership

Cspeed, color brilliance, and duplexing capabilities

Dquality, sustainability, indoor air quality, and security

Answer : A

Question 3

What are three technology Innovations of HP Jetlntelligence? (Select three.)

Ainstant ink

BPage Maximlzer

CColorLok

DAuto-Seal Removal

EPigment-based Ink

FPrint Gauge

Answer : C, E, F

Question 4

Why is using remanufactured toner cartridges bad for business? (Select two.)

AUsing non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.

BRemanufactured toner cartridges generate more heat than Original HP cartridges.

CCompared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.

DRemanufactured toner cartridges consume more energy faster compared with Original HP cartridges.

ECompared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.

Answer : B, C

Question 5

What is an advantage of EcoSmart Toner?

Afaster print speeds and better color precision

Blonger print permanence and greater resistance to smudging

Cpremium quality prints with less energy

Dcompatibility with a wider range of HP and non-HP printers

Answer : A

Question 6

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

AMechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

BOriginal HP cartridges yield more than twice the number of customer-ready prints.

COriginal HP cartridges produce prints that are 33% more smear-proof.

DNon-HP cartridges continue to work even though the ink has run out, which can damage the printheads.

Answer : B

Question 7

An advertising customer with offices worldwide has asked you how Original HP inks compare to the competition. How should you respond?

AOn average, ink cartridges from the competition produce a similar amount of pages. The ink quality of Original HP ink, however, has been shown to be superior to the competition.

BInformation regarding international competitors* ink quality and page output is difficult to gather, but on average. Original HP inks outperform the competition.

CThe quality of inks and ink cartridges from the competition is similar to that of remanufactured and refilled cartridges worldwide.

DAccording to analyses done by Spencer Labs and Buyers Labs, Original HP ink cartridges on average produce more pages and waste fewer pages than the competition. Actual numbers vary by region.

Answer : A

HP2-I14 Selling HP Supplies 2020 Exam Practice Test