HP HP2-I14 Exam Questions Instant Access - No Installation Required

Question 1

How has HP designed Its ink cartridges to ensure professional-quality documenls. (Select two.)

AHP engineers designed the printheads to work with the ink to print durable, high-quality documents.

BHP developed software to actively monitor and manage the ink as it is applied to the paper to ensure consistent coverage across a variety of textured surfaces.

CHP ink formulas include surfactants to help ink interact with the paper for legibility and controlled viscosity for consistent drop formulation.

DHP software use artificial intelligence (AD to map colors to data points collected from nature to reproduce natural-looking photos.

Answer : B, D

Question 2

What can you do to verify that printing supplies are not counterfeit?

AUse a smartphone to scan the bar code on HP ink cartridges and the QR code on HP toner cartridges.

BAll HP and Samsung toner cartridges carry a security label that you can check dy looking for the holographic features.

CAll HP and Samsung ink cartridges carry a security label that you can validate by using an infrared scanner.

DSecurity labels on HP ink and toner cartridges are identical including the serial number that you need to enter at hp.com/go/anticounterfeit.

Answer : A

Question 3

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

AMechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

BOriginal HP cartridges yield more than twice the number of customer-ready prints.

COriginal HP cartridges produce prints that are 33% more smear-proof.

DNon-HP cartridges continue to work even though the ink has run out, which can damage the printheads.

Answer : B

Question 4

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

AManaged Print Specialist Premier

BHP Planet Partners

CClosed-Loop Recycling

DEarth9ll Recycling

Answer : C

Question 5

A customer has been buying non-HP supplies because they believe they are more affordable. Which hidden costs of non-HP supplies should this customer be aware of?

AInability to refill non-HP cartridges

Bcompatibility Issues with standard papers

Cink colors that fade over time

Dwasted ink and printer downtime

Answer : B

Question 6

Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

AProduct Security Response Team (PSRT)

BAnti-Counterfeiting and Fraud (ACF)

CCustomer Delivery Inspection (COI)

DCompliance and Risk Management (CoRM)

Answer : A

Question 7

How can the use or non-HP cartridges be harmful to printers? (Select two.)

ANon-HP cartridges cause more wear on a printer's moving parts than Original HP cartridges.

BUsing non-HP cartridges can shorten the life of the printer.

CUsing non-HP cartridges generates excess heat that can damage printer parts.

DNon-HP cartridges coat the paper with a sealant that can damage the printer rollers.

EPrinters that have non-HP cartridges installed need to be cleaned twice as often as printers using Original HP cartridges.

Answer : C, E

HP Selling HP Supplies 2020 HP2-I14 Exam Questions