HP HP2-I57 Exam Practice Test Instant Access

Question 1

Which statements are true about the benefits HP Premium+ Support provides to HP channel partners? (Select two.)

ALimits support for employees in hybrid work environments

BMinimizes the partners' scale and reach to better focus on end-user support

CHelps enhance your profits by increasing your margin when selling HP devices

DSecures front-end revenue from the initial sale while relying on HP for ongoing support of the devices

EProvides reactive identification and resolution of hardware health issues

Answer : C, D

HP Premium+ Support provides channel partners with several financial and operational benefits. First, it enables partners to enhance their margins when selling HP devices by bundling Premium+ Support services, thereby offering a more comprehensive solution (C). Second, it allows partners to secure front-end revenue from the initial sale while relying on HP to provide ongoing device support (D). This reduces the partner's operational load while still ensuring the customer receives top-tier support, which can be particularly useful in scaling operations

https://www.hp.com/us-en/services/workforce-solutions/workforce-computing.html

Question 2

What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)

AAttaching predefined asset tags allows HP partners to increase value and profit to hardware deals.

BAttaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.

CAsset tagging enables a tiered volume discount strategy to be passed along to customers.

DAsset tags help customers save time and money and improve efficiency during the asset management process.

EAsset tagging allows for indefinite contract term extensions until cancelled by one or the other party.

Answer : A, B, D

Predefined asset tagging is beneficial to HP partners and customers for several reasons. First, it increases the value and potential profitability of hardware deals by offering a customizable service that enhances the asset management process (A). Second, the tags are applied during manufacturing, meaning there is no additional burden on the partner for the installation process (B). Lastly, asset tagging helps customers save time and money by simplifying the asset tracking and management processes, leading to improved operational efficiency (D)

Question 3

Which features do the Predefined Asset Tags include? (Select two).

ADevice data that can include HBMA, UUID, WLAN, Serial Number, PKID, and MAC address

BPredefined artwork and placement of the tag on the device chassis and/or packaging

CBIOS asset tagging

DCustom logo

Answer : A, B

HP's Predefined Asset Tags feature the ability to include essential device data such as hardware-based media access (HBMA), UUID, WLAN, serial numbers, PKID, and MAC addresses (A). Additionally, HP offers predefined artwork and placement of the asset tag on either the device chassis or packaging, allowing for easier identification and asset management (B). This feature helps streamline inventory control and device management processes for enterprises

Question 4

What are the three Priority Services Packages? (Select three.)

APriority Anytime Access

BPriority Management

CPriority Access Plus

DPriority Access

Answer : A, C, D

HP offers different Priority Services Packages to cater to various customer needs. Priority Access provides fast and direct connection to HP support. Priority Access Plus includes all the benefits of Priority Access but with additional enhanced service levels. Priority Anytime Access offers 24/7 service for mission-critical environments, ensuring that customers receive support at any time of day

Question 5

An enterprise manufacturing company is considering adjusting their business processes in order to keep employees productive and thriving in a hybrid environment. The IT manager has been

tasked with contributing to a business plan for a distributed, hybrid workforce.

What are two of the key aspects the IT manager should focus on addressing in the company's proposed hybrid workforce plan aimed at keeping employees productive in today's reality? (Select

two.)

A70% of digital leaders state a skills shortage prevents them from keeping up with the pace of change.

BGenerative Al has IT decision-makers questioning where to prioritize budgets.

CAs employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.

DIT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.

Answer : A, B

When planning for a hybrid workforce, IT managers need to address critical industry trends that affect productivity and innovation. First, a skills shortage among IT professionals can hinder an organization's ability to adapt to rapid technological changes (A). This is a well-documented challenge, especially as companies move to hybrid models. Second, generative AI has introduced new complexities for IT decision-makers, causing them to reconsider how they allocate their budgets and where to prioritize technology investments (B). These two aspects are crucial for the IT manager to address in a hybrid workforce plan to keep employees productive and ensure the company remains competitive in the evolving digital landscape

Question 6

A customer tells you that the company needs to perform maintenance on its PCs, but they expect the existing base warranty to cover all parts and labor they might need.

How should you respond to this customer?

AOffer the customer a discount for HP Hardware Support Services that provide coverage for unexpected issues and can be purchased with competitive financing terms.

BAsk the customer to describe specific issues the company anticipates and point the customer to HP documentation that the in-house IT staff can refer to.

CProvide recent statistics that point to trends showing increased component reliability, resulting in reduced maintenance costs and less extensive warranty coverage.

DExplain that HP Hardware Support Services can increase duration and coverage of the base warranty beyond basic parts replacement, with the addition of expert troubleshooting, diagnosis, and repair.

Answer : D

The base warranty provided with HP devices typically covers hardware repairs limited to parts replacement but does not include labor or troubleshooting services. HP Hardware Support Services, such as HP Care Packs, allow customers to extend and enhance the standard warranty to cover more comprehensive services, including diagnostics, labor, and faster issue resolution. By purchasing additional HP Support Services, the customer ensures they have access to expert assistance and coverage that goes beyond simple parts replacement

Question 7

Where can you find additional information about HP Services?

AHP Partner Portal

BHP Workforce Central

CHP AssetHub

DHP Workpath

Answer : A

The HP Partner Portal is the primary platform where partners and customers can access additional detailed information about all HP Services, including Care Packs, Post Warranty Support, and more. The portal contains product documentation, sales materials, service descriptions, and other essential resources to help partners and customers make informed decisions about the right HP services for their needs

HP Selling HP Lifecycle Services for Workforce Computing 2025 HP2-I57 Exam Practice Test