HRCI PHR Exam Practice Test Instant Access

Question 1

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. An organization utilizes union labor and non-union labor in their operations. The union goes on a strike; so the organization shifts work to the non-union labor to offset the effects of the strike. If the union labor decides to picket the operations of the non-union labor, what term is assigned to this process?

ADouble Breasting Picketing

BCommon situs picketing

CWildcat strikes

DSympathy strike

Answer : A

When a union is on a strike and the organization shifts work to non-union operations, the union can picket the non-union operations. This is called a double breasting picket.

Answer option D is incorrect. A sympathy strike occurs when non-striking workers don't cross the picket line of striking workers.

Answer option B is incorrect. The common situs picketing happens when members of a picketing labor union picket a workplace in which multiple employers work. This could include employers who the picketers don't have a disagreement with.

Answer option C is incorrect. A wildcat strike is when a collective bargaining agreement restricts strikes, but workers strike anyway.

Question 2

Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose three.

AAligns employees to organization goals

BEmployees are paid on the basis of group performance rather than individual performance

CEnhances employees focus and awareness

DHelps organization to achieve improvement in key performance measures

Answer : A, C, D

Following are the benefits of gainsharing programs:

1.Aligns employees to organization goals

2.Helps organization to achieve improvement in key performance measures

3.Enhances employees focus and awareness

Answer option B is incorrect. This is a disadvantage of gainsharing programs.

Question 3

If an employee wants to participate in a union, they'll often have union dues to pay. The employer is obligated to deduct the payment from the employee's paycheck and give it to the union only if which condition is met?

AThe person requesting for the union dues deduction must make the request in writing.

BThe union representative must contact the employer and verify the request on behalf of the employee.

CThe person requesting for the union dues deduction must be employed for more than 90 days.

DThe person requesting for the union dues deduction must be employed for more than 120 days.

Answer : A

The person requesting that the union dues be deducted from their check and transferred to the union, must make the request in writing.

Answer options C and D are incorrect. There is no time limit when the employee may join the union and make request for payment of union dues.

Answer option B is incorrect. The union representative does not verify the request on behalf of an employee.

Question 4

There are seven stages of internal consulting that an HR Professional must be familiar with. Consider this scenario: Frances has developed an HR training plan for her organization. The plan is comprehensive, aggressive, and will provide organizational development for all levels of employees in the company. Frances is presenting her plan to her organization's management. What level of internal consulting is Fran participating in?

AReviewing, transitioning, and evaluating the project

BGaining agreement to the project plan

CPresenting the findings and recommendations

DExploring the situation

Answer : B

Frances is meeting with the management to gain their agreement on the project plan. The plan has not yet been approved.

Answer option C is incorrect. This choice is tempting, but as the plan is not yet approved, this choice is invalid.

Answer option A is incorrect. This is the final stage of internal consulting; since the plan has not yet been implemented, this choice is incorrect.

Answer option D is incorrect. Exploring the situation is the first stage of internal consulting. Once the HR Professional moves past this phase, the plan is developed and presented for approval.

Question 5

Which of the following are non-monetary rewards that a company can provide to its employees?

ARecognition

BOpportunity to learn

CFlexible hours

DCash compensation

Answer : A, B, C

The following are non-monetary rewards that a company can provide to its employees:

Opportunity to learn

Flexible hours

Recognition

Employees need to learn and develop new skills in order to advance. Hence, opportunity to learn is a non-monetary reward.

Employees need time for their family, friends, and other activities. A felxible schedule or the occasional off can help employees to meet some of these obligations. Permiting some felxibility in an employee schedule increases their motivation.

Answer option D is incorrect. Cash compensation is a monetary reward for employment.

Question 6

You are an HR Professional for your organization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. During the interview process, the candidate will need to complete a psychological test to determine his ability to perform in the job role based on collected and desired traits. This is an example of what type of validity?

AConstruct-related validity

BCriterion-related validity

CContent validity

DPredictive validity

Answer : A

Psychological tests are used to measure the aptitude of the individual to perform in a given position, such as sales, medical, or even travel professional. These tests help the interviewer to determine whether the candidate possesses the desired psychological aptitude and characteristics to be successful in the position.

Answer option C is incorrect. Content validity is evidence that the candidate can perform key aspects of the job in the interview process, such as conversing in English and then in Spanish if these were the requirements of the job.

Answer option B is incorrect. Criterion-related validity is an example where performance scores achieved by current employees are based on the criterion used for the selection. For example, current employees can perform better because they can design artwork in particular software programs, so applicants must be able to use the particular software program to qualify for the position.

Answer option D is incorrect. Predictive-validity is a confirmation that the characteristics the candidate tested for during the interview process hold true in the actual performance of the candidate once they've been hired.

Question 7

Question: Consider your role as a HR Professional in your organization. In your duties you're to keep abreast of market trends, practices in HR, employee attitudes, and your business needs. What component of the HR Impact Model is addressed in this situation?

APrograms and processes

BPolicies and procedures

CCatalyst

DConsultation

Answer : C

The HR Professional in this role of the catalyst is involved in the HR practices, trends, business needs, and understands the company's culture and employee attitudes. Answer option D is incorrect. The consultation role helps to define the overall organizational strategy.

Answer option B is incorrect. The policies and procedures role establishes and controls the HR processes, employee programs, and ensures fair treatment for employees.

Answer option A is incorrect. The programs and processes role oversees programs to attract and motivate employees, and promotes employee satisfaction and performance.

HRCI PHR - Professional in Human Resources Exam Practice Test