HRCI PHR Exam Questions Instant Access - No Installation Required

Question 1

The Department of Labor establishes the rules for unemployment insurance and associated claims. Who administers the unemployment?

AEach organization

BThe Department of Labor

CInsurance companies

DEach state

Answer : D

Unemployment insurance claims are managed locally within each state, but federal rules do apply.

Answer option B is incorrect. Unemployment claims are not managed by the department of labor.

Answer option C is incorrect. Insurance companies do provide unemployment insurance, but it's the local state government that manages the claims.

Answer option A is incorrect. Each organization does not manage the unemployment claims.

Question 2

Which of the following are types of training evaluation?

Each correct answer represents a complete solution. Choose all that apply.

ATesting

BBehavior

CLearning

DReaction

EResults

Answer : B, C, D, E

The following are the four types of training evaluation:

1.Reaction

2.Learning

3.Behavior

4.Results

The reaction measures immediate feedback.

The learning measures what was learned through testing.

The behavior measures job performance six months or more after training.

The results measure whether the training had a positive impact on the bottom line.

Answer option A is incorrect. There is no such type of training evaluation as Testing.

Question 3

Your organization is likely to be purchased by a competitor. The Management has asked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization's culture, customers, and employees. What is environmental scanning?

AEnvironmental scanning is a review of the opportunities and threats that a condition may have on an organization.

BEnvironmental scanning is the process of assessing the effects of an organization change on both macro and micro elements in an organization.

CEnvironmental scanning is a review of the cultural achievability of a new project, organizationalchange, or market influence on at least three factors in an organization.

DEnvironmental scanning is an internal review of an external catalyst.

Answer : A

Environmental scanning requires the HR Professional to review the opportunities and threats that a condition can have on an organization. In this instance the environmental scan is to consider the effects of the organization's sale on employee's, culture, and customers.

Answer option C is incorrect. This is not a good definition of environmental scanning because the number of factors to be considered or the cultural achievability of a change are not required.

Answer option D is incorrect. The change need not come from an external source - it could be an internal policy, shift in leadership, or other internal catalyst.

Answer option B is incorrect. This isn't a valid definition of environmental scanning as this answer doesn't consider opportunities or threats that can affect the macro and micro elements in the organization.

Question 4

Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?

AThis is an example of an exception by bona fide occupational qualification to the Title VII of the
Civil Rights Act of 1964

BThis is an example of a violation of the Title VII of the Civil Rights Act of 1964

CThe sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964

DThis is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal
paying and titled job for the men's restroom and locker rooms in the company

Answer : A

This is an example of a bona fide occupational qualification for the position because of the nature of the job and type of employee, female, that is needed in this instance.

Answer option C is incorrect. The sex of applicants is not excluded from the Title VII of the Civil Rights Act of 1964.

Answer option B is incorrect. This is not a violation of the Title VII of the Civil Rights Act of 1964 because some jobs may have an unintended discriminatory basis.

Answer option D is incorrect. The existence of a similar job for men or women does not automatically create exclusion to the Title VII of the Civil Rights Act of 1964.

Question 5

As an HR Professional you must be familiar with several laws and pieces of legislation that affects your practices. What act makes it illegal to discriminate against older workers with respect to benefits or to target older workers for layoffs?

AOWBPA

BOASDI

CHIPAA

DMHPA

Answer : A

The OWBPA, the Older Worker's Benefit Protection Act of 1990, made it illegal for a company to discriminate against or target older workers for layoffs.

Answer option C is incorrect. HIPAA, the Health Insurance Portability and Accountability Act, focuses on security and portability of health care coverage and privacy considerations.

Answer option D is incorrect. MHPA, the Mental Health Parity Act, prohibits group health plan providers, insurance companies, and HMOs that offer mental health benefits from setting annual or lifetime dollar amounts on mental health benefits, that are lower than any such dollar limits for medical and surgical benefits.

Answer option B is incorrect. OASDI, the Old Age, Survivors, and Disability Insurance program is also known as Social Security.

Question 6

OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one?

AEmergency action plan standard

BEquity pay standard

CExit routes standard

DFire safety standard

Answer : B

Payment of employees is not something covered by OSHA so this choice is incorrect. The six standards as defined by OSHA are hazard communication standard, emergency action plan standard, fire safety standard, exit routes standard, walking/working surfaces standard, and the medical and first aid standard.

Answer option C is incorrect. The exit routes standard is one of the six standards defined by OSHA.

Answer option D is incorrect. The fire safety standard is one of the six standards defined by OSHA.

Answer option A is incorrect. The emergency action plan standard is one of the six standards defined by OSHA.

Question 7

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market?

ADuty of diligence

BExit interview

CUtility function

DOutplacement

Answer : D

Outplacement is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market.

Answer option C is incorrect. The utility function is a term that describes the exact amount of risk an organization is willing to tolerate.

Generally, the higher the priority of the thing that the risk is affecting, the lower the risk tolerance.

Answer option A is incorrect. The common law term duty of diligence describes an employee's responsibility to act with reasonable care and skill for the employer. This is part of the employee-employer payment contract.

Answer option B is incorrect. An exit interview is conducted by HR department before an employee leaves the company.

HRCI PHR - Professional in Human Resources PHR Exam Questions