HRCI PHR - Professional in Human Resources Exam Practice Test

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Total 165 questions
Question 1

Which of the following are types of training evaluation?

Each correct answer represents a complete solution. Choose all that apply.



Answer : B, C, D, E

The following are the four types of training evaluation:

1.Reaction

2.Learning

3.Behavior

4.Results

The reaction measures immediate feedback.

The learning measures what was learned through testing.

The behavior measures job performance six months or more after training.

The results measure whether the training had a positive impact on the bottom line.

Answer option A is incorrect. There is no such type of training evaluation as Testing.


Question 2

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What is the ally doctrine?



Answer : C

The ally doctrine states that a union may expand its primary picketing activities to employers who are allies of the primary employer, in an attempt to put more pressure on the primary employer.

Answer options D, A, and B are incorrect. These are not valid definitions of the ally doctrine.


Question 3

Which of the following is a communication that damages an individual's reputation in the community, preventing them from obtaining employment?



Answer : D

Defamation is a communication that damages an individual's reputation in the community, preventing him from obtaining employment or other benefts. Answer option B is incorrect. Constructive discharge occurs when an employer makes the workplace so hostile and inhospitable that an employee resigns. Answer option C is incorrect. The duty of loyalty requires that employees act in the best interest of the employer and not solicit work away from the employer to beneft themselves. Answer option A is incorrect. Gainsharing is a system of management used by a business to get higher levels of performance through the involvement and participation of its people. As performance improves, employees share financially in the gain (improvement). Gainsharing is about people working smarter together and not just working harder.


Question 4

If a union wants to organize, it typically moves through five steps to the organizing process. Which one of the following is not one of the five stages of unionization of work force?



Answer : A

There is no such stage called 'the financing', so this choice is correct. The five phases of union organizing are: Making a connection, Confirming interest, Obtaining Recognition, The Campaign, and The Election.

Answer option D is incorrect. The election is the final stage of the union organization. It's the actual election to determine if employees will participate in the union.

Answer option B is incorrect. The campaign is the period leading up to the election to determine if employees will participate in the union.

Answer option C is incorrect. Obtaining recognition, the third stage of the unionization process, is to gain recognition from the employer. This stage causes the employer to give the NLRB a list of names and addresses of employees who are eligible to vote in the union certification election.


Question 5

As an HR Professional you must be familiar with several laws and pieces of legislation that affects your practices. What act makes it illegal to discriminate against older workers with respect to benefits or to target older workers for layoffs?



Answer : A

The OWBPA, the Older Worker's Benefit Protection Act of 1990, made it illegal for a company to discriminate against or target older workers for layoffs.

Answer option C is incorrect. HIPAA, the Health Insurance Portability and Accountability Act, focuses on security and portability of health care coverage and privacy considerations.

Answer option D is incorrect. MHPA, the Mental Health Parity Act, prohibits group health plan providers, insurance companies, and HMOs that offer mental health benefits from setting annual or lifetime dollar amounts on mental health benefits, that are lower than any such dollar limits for medical and surgical benefits.

Answer option B is incorrect. OASDI, the Old Age, Survivors, and Disability Insurance program is also known as Social Security.


Question 6

Jennifer is the HR Professional for her organization. Her supervisor, Dan, has asked Jennifer to find the Compa-ratio for Sam. Sam earns $40,000 as a mechanic, but the midpoint for a mechanic is actually $50,000. What is the Compa-ratio for Sam?



Answer : B

The compa-ratio helps organizations determine how closely an employee's pay is in synch with market. You must also consider the length of employment, service, skills, and other factors in the decision for compensation. The ratio is found by dividing the employees' salary ($40,000) by the midpoint for the role ($50,000) for the ratio of 80 percent.

Answer options A, D, and C are incorrect. These are not valid calculations for the compa-ratio.


Question 7

You are the HR Professional for your organization and you're working with the management to define the role of contractors versus employees in your organization. According to the Internal Revenue Service, there are three categories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?



Answer : B

The locale of the work performed is not one of the three levels of control as defined by the IRS. The three levels are: Behavioral control, financial control, and the type of relationship.

Answer option C is incorrect. Behavioral control defines who does the work, who controls the work, who directs the work, and how each action is done. Organizations train employees to perform services in a particular manner, while independent contractors determine their own methods.

Answer option A is incorrect. Financial control defines whether the business has a right to control the financial business aspects of the worker's job. The business aspects are as follows:

The extent to which the worker makes services available to the relevant market versus a single business

How the worker is paid

The extent to which the business expenses are not reimbursed

The extent of investment made by the worker in the business

Answer option D is incorrect. The type of relationship should be defined in the written contract, assuming one exists, between the person and the organization.


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Total 165 questions