HRCI SPHR - Senior Professional in Human Resources HRCI Exam Practice Test
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Question 1
A code of conduct is primarily used by companies that wish to do which of the following?
Answer : A
Answer option A is correct.
A code of conduct is one tool used by employers to clearly communicate company expectations. With regular feedback, employees are given the opportunity to succeed in their jobs based on organizational needs. A code of conduct is not the foundation of a system (D), nor does it focus on providing EEO in employment (B) or discourage violations of company policy (C). See Chapter 7 for more information.
Chapter: Employee and Labor Relations
Objective: Employee Relations
Question 2
There are several union actions that are considered unfair labor practices. One such practice is that unions may require employers to pay for services that are not rendered. For example, a union cannot require an organization to continue to pay employees to do jobs that have been rendered obsolete by changes in the technology. Which of the following terms defines this unfair labor practice?
Answer : D
Answer option D is correct.
This is an example of featherbedding. Featherbedding happens when unions require employers to pay for services that are not rendered.
Answer option B is incorrect. Coercion is not the correct term for this scenario.
Answer option A is incorrect. Collusion is not the correct term for this scenario.
Answer option C is incorrect. A hot cargo agreement happens when a union demands that an employer stops doing business with another employer.
Chapter: Employee and Labor Relations
Objective: Labor Relations
Question 3
You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?
Answer : C
Answer option C is correct.
The nominal group technique is a facilitated workshop to present an idea, allow brainstorming of additional ideas, and then the solutions are ranked by the group. A forecast can then be created based on the outcome of the exercise.
Answer option D is incorrect. This is more than just brainstorming as brainstorming does not begin with a presented idea or a ranking of ideas to predict an outcome.
Answer option B is incorrect. The Delphi Technique uses rounds of anonymous surveys to build consensus.
Answer option A is incorrect. Ratio analysis is a mathematical forecasting technique using two or more variables to predict a likely outcome.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Qualitative and Quantitative Analysis
Question 4
Pauline is a HR Professional for her organization and she's meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he's doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy's primary duty must be making sales. What is the other consideration?
Answer : C
Answer option C is correct.
Randy must primarily do sales outside of the employer's place of business to be considered an exempt employee.
Answer option A is incorrect. The amount Randy earns doesn't directly affect his role as an exempt sales person.
Answer option D is incorrect. Randy doesn't have to earn all of his income from commission.
Answer option B is incorrect. Randy doesn't need a contract to do sales.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Employee Records Management
Question 5
Which of the following is the best definition of the Scanlon Plan?
Answer : D
Answer option D is correct.
The Scanlon Plan is a cost saving productivity-incentive plan. It was created in the 1930s by Joseph Scanlon. In this plan, employees are rewarded for productivity and cost savings to promote performance of the organization.
Answer option C is incorrect. This is an example of a commission-based pay or a per-unit productivity pay.
Answer option A is incorrect. This is a generic definition of variable pay and isn't the best choice for the question.
Answer option B is incorrect. This isn't a definition of the Scanlon Plan.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined
Question 6
An Affirmative Action Plan must be completed by employers that meet which criteria?
Answer : B
Answer option B is correct.
Government contractors with 50 or more employees and contracts of $50,000 or more each year must complete Affirmative Action Plans. (C) was the original compliance requirement for Title VII and was changed to 15 employees by the EEOA of 1972. The criteria in (D) apply to employers that must comply with the Rehabilitation Act and federal contractors that must take affirmative action for all terms and conditions of employment based on executive orders. (A) is not a compliance requirement.
Chapter: Workforce Planning and Employment
Objective: Review Questions
Question 7
Which of the following is a certain block of time during the work week when employees perform work related duties?
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