IASSC Certified Lean Six Sigma Yellow Belt ICYB-IASSC Exam Practice Test

As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.

One of the 5S approaches to eliminating waste is to minimize work activities that are out of the ordinary thereby requiring unusual decisions and actions to accomplish the correct things. This 5S tool is called __________________.

The Pareto Chart is a tool that displays data that typically follows what ratio?

When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.

At the beginning of a project we must keep in mind there are basically three views of a process:

What you THINK it is, What it ACTUALLY is and What is DOCUMENTED.