IASSC Certified Lean Six Sigma Yellow Belt ICYB-IASSC Exam Questions

The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?

When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.

Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?

A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.

The following Business Case is constructed properly. ''During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.

To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.