IFMA CFM Certified Facility Manager Exam Practice Test

Page: 1 / 14
Total 251 questions
Question 1

You are tasked with building four conference rooms with standard conference features. The project scope and schedule are clearly defined. To minimize risk to the organization, what type of contract should be used to procure the needed services?



Answer : C

A Fixed-Price Contract is the best option for a project with a well-defined scope and schedule because:

It minimizes financial risk by setting a predetermined cost.

The contractor bears the risk of cost overruns, ensuring budget predictability.

Why the other options are incorrect:

(A) Cost-Plus-Fee contracts allow for cost adjustments, increasing financial risk.

(B) Cost-Reimbursable contracts can lead to higher costs with no guarantee of a fixed budget.

(D) Time and Material contracts are used for uncertain scopes and do not provide cost stability.


Question 2

What does NOT contribute to your company's overall carbon footprint?



Answer : B

Solar energy generation (B) does NOT contribute to a company's carbon footprint because it is a renewable energy source that reduces greenhouse gas emissions.

Why not other options?

(A) kWh consumption directly impacts carbon emissions.

(C) Fossil fuel use is a primary contributor to carbon footprints.

(D) Stormwater runoff affects water pollution but is not a direct carbon emission factor.


Question 3

You have recommended developing an ISO 50001 energy manual. Leadership and staff want to know the benefits of the manual. How would you explain the benefits?



Answer : C

According to ISO 50001, an energy manual is a summary document that communicates an organization's energy management commitments.

Option C is correct because it ensures top management approval and serves as a guiding document for energy performance improvements.

Option A is incorrect because an energy manual is not a legal document.

Option B is partially correct, but the manual's purpose is broader than just regulatory compliance.

Option D includes useful elements but focuses too much on process interactions rather than commitments.

The ISO 50001 energy manual supports sustainability goals and ensures compliance with energy efficiency policies.


Question 4

What important factor forms the basis for Risk Management strategies?



Answer : C

The foundation of risk management strategies is a clear understanding of how the organization will respond to risks (Option C).

Why Option C is Correct?

Risk management is about preparing for and mitigating potential threats.

FM professionals must develop response plans, contingency measures, and risk assessments to minimize disruptions.

IFMA's Emergency Preparedness & Business Continuity competency emphasizes risk identification and actionable response strategies.

Why Other Options Are Incorrect?

Option A (Knowledge of departmental goals, risks, and objectives): This helps identify risks but does not define how to respond to them.

Option B (Knowledge of leadership strategies): Leadership strategies guide decision-making, but risk management focuses on concrete response actions.


IFMA Core Competency: Emergency Preparedness & Business Continuity -- Emphasizes proactive risk response planning.

Source: IFMA Business Continuity Planning Guide (IFMA, 2023).

Question 5

In addition to vision, incentives, action plan, and resources, what is required for the process of change management to be effective?



Answer : C

For change management to be effective, in addition to vision, incentives, action plan, and resources, skills (Option C) are required to ensure successful execution.

Why Option C is Correct?

Skills enable leaders and employees to adapt to new processes, technologies, or structures in facility management.

Change management is a structured approach that requires communication, conflict resolution, and leadership abilities to ensure smooth transitions.

IFMA's Leadership & Strategy Core Competency emphasizes that FM professionals must have the skills to implement and sustain change initiatives successfully.

Why Other Options Are Incorrect?

Option A (Directives): Simply issuing directives does not guarantee successful change---people must be trained and skilled to adapt to change.

Option B (Experience): While experience helps, change management focuses on equipping people with new skills to handle evolving challenges.


IFMA Core Competency: Leadership & Strategy -- Developing necessary skills for effective change management.

Source: IFMA Change Management Guide (IFMA, 2023).

Question 6

What factors are included in the SMART approach to developing key performance indicators?



Answer : C

The SMART framework is a widely accepted method for developing Key Performance Indicators (KPIs) to ensure that goals are well-defined and achievable. The correct components of SMART are:

Specific -- Clearly define what needs to be accomplished.

Measurable -- Ensure that the progress can be tracked with quantifiable metrics.

Achievable -- Set realistic targets within resource constraints.

Relevant -- Align with broader organizational objectives.

Time-bound -- Establish deadlines for goal completion.

This approach enhances strategic facilities management by ensuring performance metrics are structured, actionable, and aligned with business goals.


Question 7

A company's data center is being relocated to a different building. Who should be hired to ensure that the new location is properly prepared when the equipment arrives?



Answer : D

A data center relocation consultant ensures that all technical, security, and infrastructure requirements are met. Their responsibilities include:

Assessing power, cooling, and network needs.

Coordinating logistics and infrastructure readiness.

Minimizing downtime and ensuring a smooth transition.

Why the other options are incorrect:

(A) An HVAC consultant specializes in cooling systems but lacks expertise in data center relocation.

(B) The computer equipment vendor ensures hardware compatibility but does not oversee site readiness.

(C) An electrical engineer can help with power needs but does not manage the entire relocation process.


Page:    1 / 14   
Total 251 questions