IIBA CBDA IIBA - CBDA Exam Practice Test Instant Access

Question 1

An analyst is working through data on comparing performance scores in different schools across the state, for ranking purposes. Since there is a lot of data and some extreme outliers, the analyst is trying to determine which type of statistical average would best represent the results. Which of the following is a concern when relying too heavily on summary statistics during data analysis?

AContextualization

BData variation

CData properties

DFrequency

Answer : A

Summary statistics are numerical measures that describe certain characteristics of a data set, such as the mean, median, mode, standard deviation, range, or quartiles. Summary statistics can help simplify and communicate complex data, but they can also obscure or distort important information, such as the distribution, shape, outliers, or trends of the data. Contextualization is the process of providing relevant background information, assumptions, limitations, or explanations for the data analysis and its results. Contextualization can help avoid misinterpretation, confusion, or bias when using summary statistics. Contextualization can also help connect the data analysis to the business problem, objectives, and stakeholders.

Question 2

From a prior analytics study, a telecommunications company has concluded that due to the maturity of the market the cost of obtaining new customers is on the rise. As a result, the company wants to increase their efforts on retaining customers. One of the key performance indicators that will help them track their progress in this area is the rate at which customers leave/unsubscribe from their services over a given time period. Which performance indicator is this referring to?

ASubscription rate

BAcquisition rate

CChurn rate

DRetention rate
Explanation:
According to the Introduction to Business Data Analytics: A Practitioner View, churn rate is a measure of customer attrition, or the percentage of customers who stop using a product or service over a given time period. Churn rate is an important indicator of customer satisfaction, loyalty, and retention. A high churn rate implies that customers are dissatisfied or have found better alternatives, which can negatively affect the revenue and growth of a business. A low churn rate implies that customers are satisfied and loyal, which can positively affect the revenue and growth of a business. In this situation, the telecommunications company wants to increase their efforts on retaining customers, so they need to track their churn rate and try to reduce it.

Answer : C

Question 3

The research study is complete, the data has been analyzed and the team has created the necessary high impact visuals. The business analysis professional urges the team to:

APresent the results to stakeholders

BValidate regression analysis

CCurate the data

DDevelop the narrative
Explanation:
Developing the narrative is the process of creating a clear, concise, and compelling story that communicates the key insights, findings, and recommendations from the data analysis to the stakeholders1.Developing the narrative is an important step after completing the research study, the data analysis, and the high impact visuals, as it helps to bridge the gap between the data and the decision-making, to engage and persuade the audience, and to drive action and change2.Developing the narrative involves defining the purpose, audience, and message of the story, choosing the best format and medium to deliver the story, and using effective storytelling techniques, such as structure, context, emotion, and call to action3.
Presenting the results to stakeholders is the process of delivering the data story to the intended audience, using the appropriate communication channels, methods, and tools4. Presenting the results to stakeholders is a subsequent step after developing the narrative, as it requires a well-crafted and well-prepared data story to be effective and impactful.Presenting the results to stakeholders involves planning and rehearsing the presentation, adapting to the feedback and questions, and evaluating the outcomes and impacts of the presentation5.
Validating regression analysis is the process of checking the assumptions, accuracy, and suitability of a statistical model that estimates the relationship between one or more independent variables and a dependent variable. Validating regression analysis is a part of the data analysis step, not a step after completing the data analysis. Validating regression analysis involves testing the significance, fit, and residuals of the model, and comparing the model with alternative models or methods.
Curating the data is the process of organizing, annotating, and preserving the data for future use, reuse, or sharing. Curating the data is a part of the data management step, not a step after completing the data analysis.Curating the data involves applying the data policies, standards, and best practices of the organization, and ensuring the quality, integrity, security, and accessibility of the data.

Answer : D

Question 4

Results of the data analysis have been analyzed and the team was confident with the results but also quite surprised the outcome was not what was expected. In pondering the value of what can be gleaned from the data, the team has no feasible solution to put forth to address the business need. A logical next step would be to:

ARepeat the business analytics cycle with the formation of a new research question

BProvide the results to a 2nd analytics team to see if similar conclusions are drawn

CAnalyze the data again, to determine if any insights were overlooked

DCheck the quality of the data that was used for the analysis

Answer : A

According to the Guide to Business Data Analytics, the business analytics cycle is an iterative process that consists of four phases: identify the research questions, source data, analyze data, and interpret and report results. The cycle can be repeated as many times as needed until the business problem or opportunity is addressed or resolved. In this situation, the team was confident with the results but also surprised that the outcome was not what was expected. This means that the initial research question may not have been relevant, specific, or testable enough to provide a feasible solution for the business need. Therefore, a logical next step would be to repeat the business analytics cycle with the formation of a new research question that is more aligned with the business goal, scope, and context.

Question 5

Interested in ensuring that analytics continues to contribute value to the overall organization, the lead analyst suggests developing a long term plan to define how the enterprise will identify, store, manage, share, and use its data long-term. The analyst is proposing the development of a:

AData roadmap

BBusiness strategy

CData strategy

DData management plan
Explanation:
A data strategy is a long-term plan that defines how the enterprise will identify, store, manage, share, and use its data to achieve its business goals and objectives1.A data strategy aligns the data vision, mission, principles, and policies with the business strategy, and guides the data governance, data quality, data architecture, data security, data integration, data analytics, and data culture of the organization2.A data strategy helps the organization to leverage its data as a strategic asset, to create value, to improve performance, and to gain competitive advantage3.
A data roadmap is a document that outlines the specific actions, milestones, deliverables, and timelines for implementing the data strategy. A data roadmap is a tactical tool that helps the organization to prioritize, coordinate, and communicate its data initiatives, and to track its progress and outcomes. A data roadmap is not a long-term plan, but a dynamic and flexible plan that can be updated and revised as the data strategy evolves.
A business strategy is a high-level plan that defines how the enterprise will achieve its vision, mission, and goals in a competitive market. A business strategy sets the direction, scope, and value proposition of the organization, and guides its decisions on resource allocation, product development, customer segmentation, pricing, marketing, and differentiation. A business strategy is not a plan that defines how the enterprise will identify, store, manage, share, and use its data, but a plan that defines how the enterprise will create and sustain value for its stakeholders.
A data management plan is a document that describes the data that will be collected, generated, or used in a specific project, and how the data will be handled, stored, preserved, shared, and reused during and after the project. A data management plan is a operational tool that helps the project team to comply with the data policies, standards, and best practices of the organization, and to ensure the quality, integrity, security, and accessibility of the dat
a.A data management plan is not a long-term plan, but a project-specific plan that can be modified and updated as the project progresses.

Answer : C

Question 6

A lab is conducting a study on protein interactions. They have used the data to create a graph visualization. In graph visualization, what would an edge represent?

AA single datapoint

BA link between two datapoints

CA collection of datapoints and links

DA dedicated algorithm that calculates the node positions
Explanation:
A graph visualization is a type of visualization that shows the relationships among data points by using nodes (or vertices) to represent the data points and edges (or links) to represent the connections between them1.A graph visualization can help reveal patterns, clusters, outliers, or hierarchies in the data2.In a graph visualization, an edge represents a link between two data points, indicating that they have some kind of association, interaction, similarity, or dependency3.For example, in a study on protein interactions, an edge could represent a physical or functional interaction between two proteins, such as binding, signaling, or regulation4.
A single data point, a collection of data points and links, and a dedicated algorithm that calculates the node positions are not correct definitions of an edge in a graph visualization. A single data point is represented by a node, not an edge, in a graph visualization. A collection of data points and links is the whole graph, not an edge, in a graph visualization. A dedicated algorithm that calculates the node positions is a method of graph layout, not an edge, in a graph visualization.A graph layout is the way the nodes and edges are arranged in a graph visualization, which can affect the readability, aesthetics, and interpretation of the graph.

Answer : B

Question 7

The finance manager has reported that customers are taking much longer to remit payments this year than last. They would like help in finding a solution to address the situation. One suggestion was to offer a 10% discount to entice customers to pay their invoices in full within the first 30 days. Before offering the discount, the finance manager would like the analytics team to do some research to determine if there is value in addressing the accounts receivable problem. Which of the following is a valid question to ask in this situation?

AHave discounts been offered before?

BAre sales decreasing when accounts receivables are increasing?

CHow does credit score impact the customer's ability to pay?

DShould the discount offered be set at 10% or 15%?
Explanation:
According to the Guide to Business Data Analytics, one of the steps in conducting business data analytics is to identify the research questions that will guide the analysis and help answer the business problem or opportunity. The research questions should be relevant, specific, measurable, achievable, and testable. In this situation, the business problem is the delay in customer payments and the potential solution is to offer a discount. A valid question to ask in this situation is whether discounts have been offered before, and if so, what was the effect on customer behavior and profitability. This question is relevant because it can help assess the feasibility and effectiveness of the proposed solution. It is also specific, measurable, achievable, and testable, as it can be answered by collecting and analyzing historical data on customer payments and discounts.

Answer : A

IIBA CBDA Certification in Business Data Analytics IIBA - CBDA Exam Practice Test