IIBA CCBA Exam Practice Test Instant Access

Question 1

A company wants to increase transaction service offerings using its online channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities, but the company management is unsure of the complexity of the project. What exercise must be carried out to determine the changes needed in the new application?

APerform gap analysis of current and future states

BEvaluate competitor applications

CAssess organizational culture

DIdentify internal solution component dependencies

Answer : A

Comprehensive and Detailed Agap analysiscompares thecurrent state of the application to the desired future stateto determine what changes are necessary.

BABOK Guide (Chapter 5.2 - Analyze Current State)states thatgap analysis identifies missing functionality and helps define the scope of improvements.

Evaluating competitors (Option B)is useful but does not address internal requirements.

Assessing organizational culture (Option C)helps with change management but does not define changes to the system.

Identifying dependencies (Option D)is useful but does not define the necessary functionality improvements.

Question 2

A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (BA) do to help the team member understand?

AWhen funding is available for extra analysis, the project team needs to use it.

BImpact analysis helps gain critical thinking to achieve the desired solution.

CProper analysis from different aspects is required to select the first solution.

DDetailed assessments might result in future success of other projects.

Answer : B

Comprehensive and Detailed TheBA should explain that impact analysis helps develop a more thoughtful, well-rounded approach to achieving the desired solution.

BABOK Guide (Chapter 5.5 - Assess Requirements Changes)states thatimpact analysis helps stakeholders consider the broader implications of changes to ensure alignment with enterprise goals.

Using funding for extra analysis (Option A)does not justify why impact analysis is needed.

Selecting the first solution (Option C)does not explain why broader analysis is required.

Future project success (Option D)is a benefit but does not directly justify impact analysis for the current change.

Question 3

A long-established company selling ice cream is entering its crucial sales period leading up to summer. Based on the company's risk tolerance, a business analyst (BA) has advised against replacing the most popular flavors with new untested flavors. What is the company's attitude toward risk, as assessed by the BA?

ARisk-optimizing

BRisk-neutral

CRisk-averse

DRisk-seeking

Answer : C

Comprehensive and Detailed The company isrisk-aversebecause itprefers to avoid uncertain changes (such as replacing popular flavors) during a critical sales period.

BABOK Guide (Chapter 10.37 - Risk Analysis and Management)states thatrisk-averse organizations prioritize stability and prefer low-risk decisions over potential high-reward changes.

Risk-optimizing (Option A)seeks to balance risks and rewards but does not necessarily avoid risk.

Risk-neutral (Option B)accepts risks but does not actively avoid them.

Risk-seeking (Option D)involves actively pursuing high-risk opportunities.

Question 4

A company has bought a customizable software product, and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?

ACreate a process model

BReview data flow diagrams

CDevelop a data model

DObserve the activity

Answer : A

Comprehensive and Detailed Since the business sponsor wants toimprove a specific process, theBA should create a process model to visualize current workflows and identify inefficiencies.

BABOK Guide (Chapter 10.5 - Process Modeling)states thatprocess models help identify optimization opportunities by mapping current and future workflows.

Data flow diagrams (Option B)focus on data movement rather than process improvement.

Data models (Option C)define database structures but do not analyze business processes.

Observing the activity (Option D)helps gather information but does not document process improvements.

Question 5

A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores. The CEO wants to increase sales by introducing online shopping. Most stores are understaffed, and maintenance is a challenge. Which of the following would be considered an asset?

AOnline shopping website

BInterest mounting on bank loans

CBrand reputation

DStore maintenance expenses

Answer : C

Comprehensive and Detailed Brand reputationis a strategicassetthatprovides competitive advantage, influences customer perception, and contributes to business growth.

BABOK Guide (Chapter 6.1 - Define Solution Approach)states thatbusiness assets include brand value, customer loyalty, and intellectual property.

Online shopping website (Option A)is a potential asset but is not yet implemented.

Interest on loans (Option B) and maintenance expenses (Option D)are financial liabilities, not assets.

Question 6

A business analyst (BA) is preparing for a requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?

ACurrent state description

BDomain knowledge

CMethodologies and framework

DRequirements architecture

Answer : D

Comprehensive and Detailed TheRequirements Architectureensures that themodeling and structuring of requirements are aligned for review.

BABOK Guide (Chapter 7.1 - Define Requirements Architecture)states that requirements architecturehelps organize requirements into cohesive models, making it easier for stakeholders to understand relationships and dependencies.

Domain knowledge (Option B)is useful but does not define the structure of the requirements.

Methodologies and frameworks (Option C)guide development but do not directly structure requirements for review.

Question 7

A business analyst (BA) plans to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Due to the geographical differences of each participant, a videoconferencing service will be used to satisfy stakeholder preferences. Which approach is the BA defining?

AIssue management

BRelease planning

CStakeholder collaboration

DStakeholder analysis

Answer : C

Comprehensive and Detailed The BA isdefining a stakeholder collaboration approachto facilitate discussions and risk identification among geographically dispersed stakeholders.

BABOK Guide (Chapter 4.3 - Manage Stakeholder Collaboration)states thatcollaboration techniques, including virtual meetings and focus groups, are essential for engaging stakeholders effectively.

Issue management (Option A)addresses problem resolution but does not define engagement methods.

Release planning (Option B)focuses on implementation timelines, not collaboration.

Stakeholder analysis (Option D)identifies stakeholders but does not define engagement techniques.

IIBA CCBA Certificate of Capability in Business Analysis CCBA Exam Practice Test