IIBA Certificate of Capability in Business Analysis CCBA Exam Practice Test

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Total 638 questions
Question 1

Which of the following approaches describes the project management approach of refining requirements and project scope?



Answer : D

According to the BABOK Guide, progressive elaboration is a project management approach that involves refining the requirements and project scope as more information becomes available and the level of uncertainty decreases. Progressive elaboration allows the project team to adapt to changing needs and priorities, and to deliver value incrementally. Progressive elaboration is often used in conjunction with iterative or change-driven approaches, but it is not the same as them. Therefore, option D is the correct answer. The other options are not project management approaches, but rather business analysis approaches that describe how the business analysis work is planned and performed.Reference:BABOK Guide, page 24;Business Analysis Expert Certification, CCBA | IIBA, section ''What Should I know to be CCBA Certified?''


Question 2

Which solution scope creation technique can be best described as the depiction of the scope of work required to integrate the new solution into the business and technical environments?



Answer : B

Interface analysis is a technique that identifies and describes the interactions and dependencies between the solution and its external components, such as other systems, people, or organizations.It helps to define the scope of work required to integrate the new solution into the business and technical environments, as well as to identify potential risks, issues, and requirements12.Scope modeling, user stories, and functional decomposition are other techniques that can be used to create the solution scope, but they do not focus on the integration aspects as much as interface analysis does3.Reference:

1: BABOK Guide, Version 3.0, p. 128

2:Interface Analysis | IIBA BABOK Extended

3:CCBA and CBAP Certifications Study Guide, Chapter 5


Question 3

You are the business analyst for your organization and you're creating a business analysis communication management plan. In your plan, you want to address the different locales and culture and the communication needs that may affect the business analysis approach. Which one of the following elements should not be included in the cultural analysis of the plan?



Answer : C

A business analysis communication management plan is a document that describes how, when, and by whom information about the business analysis activities will be delivered to the stakeholders1. It helps to ensure that the communication is clear, consistent, timely, and appropriate for the audience and the context. One of the aspects that the plan should consider is the cultural differences among the stakeholders, such as their values, beliefs, norms, and preferences. These differences may affect how the stakeholders communicate, collaborate, and make decisions.Therefore, the plan should include a cultural analysis that identifies and addresses the potential challenges and opportunities that may arise from the diversity of the stakeholders2.

According to the BABOK Guide, some of the elements that should be included in the cultural analysis are3:

Relationship to task completion: This refers to how the stakeholders approach and prioritize their work tasks, such as whether they focus on the process or the outcome, whether they prefer individual or team work, whether they are proactive or reactive, etc.

Relationship to authority: This refers to how the stakeholders perceive and interact with the people who have power or influence over them, such as whether they respect or challenge the authority, whether they expect to be consulted or instructed, whether they are comfortable with hierarchy or equality, etc.

Relationship to time: This refers to how the stakeholders manage and value their time, such as whether they are punctual or flexible, whether they follow schedules or improvise, whether they multitask or focus on one thing at a time, etc.

Relationship to religion, on the other hand, is not an element that should be included in the cultural analysis of the plan. Religion is a personal and sensitive topic that may not be relevant or appropriate for the business analysis communication. Moreover, religion may not reflect the actual behavior or preferences of the stakeholders, as they may have different degrees of adherence or interpretation of their faith.Therefore, religion should not be used as a basis for making assumptions or generalizations about the stakeholders4.Reference:

1: CCBA and CBAP Certifications Study Guide, section Task: Plan Business Analysis Communication, page 1

2: How to create a business analysis communication plan, section Cultural analysis, page 3

3: BABOK Guide, section 3.2.5.3 Cultural Analysis, page 47

4: Business Analysis Certification Competencies, CCBA, section 3.2 Plan Stakeholder Engagement, page 1


Question 4

The emergence of self-driving vehicles has disrupted the auto insurance industry. The Chief Information Officer (CIO) has asked the business analyst (BA) to modify the existing business model to include self-driving vehicles. Which of the following will be valuable information for the BA to use?



Answer : C

A business architecture framework is a tool that helps to align the business strategy, goals, and objectives with the business capabilities, processes, and stakeholders. It provides a holistic view of the current and desired future state of the business, and identifies the gaps and opportunities for improvement. A business architecture framework is valuable for the BA to use when modifying the existing business model to include self-driving vehicles, as it can help to analyze the impact of the disruption on the business value proposition, customer segments, revenue streams, cost structure, key resources, key activities, key partnerships, and channels. A business architecture framework can also help to design and evaluate alternative business models that can leverage the potential of self-driving vehicles and create competitive advantage.Reference:1,2,3(pages 25-26)


Question 5

When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative. This high-level requirements list is also known as what term?



Answer : A

The high-level requirements list that the business analyst may create when using a change-driven approach is also known asrequirements envisioning.This is a technique for eliciting and documenting the high-level features and characteristics of the solution, and defining the scope and boundaries of the initiative12. Requirements envisioning helps to establish a common understanding and vision among the stakeholders, and to guide the iterative and incremental delivery of the solution.The other options are not terms that are equivalent to the high-level requirements list, but rather terms that describe different aspects of the solution or the project, such as project scope (B), which is the work that must be performed to deliver the solution3, product scope , which is the features and functions that characterize the solution3, or requirements foundation (D), which is aterm that refers to the core set of requirements that are essential for the solution4.Reference:Business Analysis Expert Certification, CCBA | IIBA,Certification of Capability in Business Analysis (CCBA),Business Analysis Certification Competencies, CCBA | IIBA,The Ultimate Guide to Business Capability Analysis


Question 6

Audrey is the business analyst for her organization and she's doing an assessment of the organization's readiness to implement the solution. In her assessment, she's finding that there are conflicting stakeholder groups for and against the proposed solution. Some of the stakeholders have more power over the solution than others. What diagram can Audrey create to visualize the people that are for and against the solution?



Answer : C

A stakeholder matrix is a diagram that helps to identify and analyze the stakeholders involved in a project or initiative. It can show the level of interest, influence, power, and attitude of each stakeholder group towards the proposed solution.It can also help to prioritize the communication and engagement strategies for different stakeholder groups12. A stakeholder matrix can help Audrey to visualize the people that are for and against the solution, as well as their relative importance and impact on the project.Reference:

1: BABOK Guide, Version 3.0, p. 51

2:Stakeholder Analysis | IIBA BABOK Extended


Question 7

Robert is the business analyst for his organization and he gathered and documented the requirements for a new solution. The stakeholders agree through informal communications that Robert has successfully captured the needed requirements for the solution. The stakeholders signoff on the requirements. What does the signoff represent to Robert?



Answer : C

The signoff on the requirements represents the formal acceptance and approval of the requirements by the stakeholders.It indicates that the stakeholders agree that the requirements are accurate and complete, and that they meet the business need and the solution scope12. The signoff does not imply that the requirements are constrained by time, cost, and quality, or that the project can now be launched, or that the business analyst's work is done. These are other aspects of the project management and business analysis processes that are not directly related to the signoff on the requirements.Reference:

1: BABOK Guide, Version 3.0, p. 41

2:Business Analysis Expert Certification, CCBA | IIBA


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