Isaca CISA Certified Information Systems Auditor Exam Practice Test

Answer : B

One of the challenges in developing a SLA for network services is finding performance metrics that can be measured properly and reflect the quality of service expected by the customer. Establishing a well-designed framework for network services is not a challenge, but a good practice. Ensuring that network components are not modified by the client or reducing the number of entry points into the network are security issues, not SLA issues.Reference:ISACA, CISA Review Manual, 27th Edition, 2018, page 333

Answer : D

Answer : D

The auditor's best course of action after discovering instances where employees shared license keys to critical pieces of business software is to verify whether the licensing agreement allows shared use. A licensing agreement is a contract between the software provider and the user that defines the terms and conditions of using the software, including the number, type, and scope of licenses granted. Some licensing agreements may allow shared use of license keys among multiple users or devices, while others may prohibit or restrict such use. By verifying the licensing agreement, the auditor can determine whether the employees violated the contract or not, and whether there are any legal or financial risks or implications for the organization.

The other options are not as appropriate as option D, as they may not address the root cause of the issue or provide a comprehensive solution. Recommending the utilization of software licensing monitoring tools may help prevent or detect future instances of license key sharing, but it does not resolve the current situation or ensure compliance with the licensing agreement. Recommending the purchase of additional software license keys may be unnecessary or wasteful if the licensing agreement already allows shared use or if there are unused licenses available. Validating user need for shared software licenses may help identify the reasons or motivations behind license key sharing, but it does not justify or excuse such behavior if it violates the licensing agreement.

9: Best License Management Software 2023 | Capterra

10: Best 10 Software License Management Tools in 2023 | Zluri

11: Top 10 Software License Tracking Tools | Zluri

12: Top 5 Software License Tracking Solutions in 2023 - DNSstuff

Answer : B

The best phase of the software development life cycle to initiate the discussion of application controls is the application design phase when process functionalities are finalized. Application controls are the policies, procedures, and techniques that ensure the completeness, accuracy, validity, and authorization of data input, processing, output, and storage in an application. Application controls help prevent, detect, or correct errors and fraud in software applications. Examples of application controls include input validation, edit checks, reconciliation, encryption, access control, audit trails, etc.

The application design phase is when the software requirements are translated into a logical and physical design that specifies how the application will look and work. This phase is the best time to discuss application controls because it allows the developers to incorporate them into the design specifications and ensure that they are aligned with the business objectives and user needs. By discussing application controls early in the design phase, the developers can also avoid costly rework or changes later in the development process.

The other phases are not as optimal as the application design phase to initiate the discussion of application controls. A. Business case development phase when stakeholders are identified. The business case development phase is when the feasibility, scope, objectives, benefits, risks, and costs of a software project are defined and evaluated. This phase is important for obtaining stakeholder approval and support for the project, but it is too early to discuss application controls in detail because the software requirements and functionalities are not yet clear or finalized. B. User acceptance testing (UAT) phase when test scenarios are designed. The user acceptance testing phase is when the software is tested by the end-users or stakeholders to verify that it meets their expectations and requirements. This phase is too late to discuss application controls because it is near the end of the development process and any changes or additions to the application controls would require retesting and revalidation of the software. C. Application coding phase when algorithms are developed to solve business problems. The application coding phase is when the software design is translated into executable code using programming languages and tools. This phase is not ideal to discuss application controls because it is after the design phase and any changes or additions to the application controls would require redesigning and recoding of the software.

ISACA, CISA Review Manual, 27th Edition, 2019, p.2471

ISACA, CISA Review Questions, Answers & Explanations Database - 12 Month Subscription2

What Is Application Control?| McAfee3

What Is Application Lifecycle Management?| Red Hat4

Answer : A

Comprehensive and Detailed Step-by-Step

ACloud Access Security Broker (CASB)ensuresvisibility, compliance, and securityof cloud applications, andmonitoring data movementis the key to detecting threats.

Option A (Correct):Monitoring data movementallows organizations todetect and preventunauthorized access, data exfiltration, and cloud-based threats.

Option B (Incorrect):Along-term contractdoes not inherentlyimprove security monitoring.

Option C (Incorrect):Reviewing policies helps withgovernance, but it does notactively detect threats.

Option D (Incorrect):Firewallsprotectnetwork perimeters, while CASBs focus oncloud security, making this anineffective measurefor CASB threat detection.

Answer : D

The effectiveness of an organization's security awareness program can be measured by capturing data on changes in the way people react to threats, such as the ability to recognize and avoid social engineering attacks1.An increase in the number of phishing emails reported by employees indicates that they are more aware of the signs and risks of phishing, and are more likely to take appropriate actions to prevent or mitigate the impact of such attacks23.

Reference

1: The Importance Of Measuring Security Awareness2: Measuring the effectiveness of your security awareness program3: How effective is security awareness training?

Answer : C

A post-implementation review (PIR) is a process to evaluatewhether the objectives of the project were met, determine how effectively this wasachieved, learn lessons for the future, and ensure that the organisation gets the most benefit from the implementation of projects1. A PIR is an important tool for assessing the success and value of a project, as well as identifying the areas for improvement and best practices for future projects.

One of the key elements of a PIR is to measure the benefits of the project against the expected outcomes and benefits that were defined at the beginning of the project.Measurable benefits are the quantifiable and verifiable results or outcomes that the project delivers to theorganisation or its stakeholders, such as increased revenue, reduced costs, improved quality, enhanced customer satisfaction, or compliance with regulations2. Measurable benefits should be aligned with the organisation's strategy, vision, and goals, and should be SMART (specific, measurable, achievable, relevant, and time-bound).

The finding that measurable benefits were not defined is of greatest significance among the four findings, because it implies that:

The project did not have a clear and agreed-upon purpose, scope, objectives, and deliverables

The project did not have a valid and realistic business case or justification for its initiation and implementation

The project did not have a robust and effective monitoring and evaluation mechanism to track its progress, performance, and impact

The project did not have a reliable and transparent way to demonstrate its value proposition and return on investment to the organisation or its stakeholders

The project did not have a meaningful and actionable way to learn from its achievements and challenges, and to improve its processes and practices

Therefore, an IS auditor should recommend that measurable benefits are defined for any project before its implementation, and that they are reviewed and reported regularly during and after the project's completion.

The other possible findings are:

A lessons-learned session was never conducted: This is a significant finding, but not as significant as the lack of measurable benefits. A lessons-learned session is a process of capturing and documenting the knowledge, experience, and feedback gained from a project, both positive and negative. A lessons-learned session helps to identify the strengths and weaknesses of the project management process, as well as the best practices and lessons for future projects. A lessons-learned session should be conducted at the end of each projectphase or milestone, as well as at the end of the project. However, even without a formal lessons-learned session, some learning may still occur informally or implicitly among the project team members or stakeholders.

The projects 10% budget overrun was not reported to senior management: This is a significant finding, but not as significant as the lack of measurable benefits. A budget overrun is a situation where the actual cost of a project exceeds its planned or estimated cost. A budget overrun may indicate poor planning, estimation, or control of the project resources, or unexpected changes or risks that occurred during the project implementation. A budget overrun should be reported to senior management as soon as possible, along with the reasons for it and the corrective actions taken or proposed. However, a budget overrun may not necessarily affect the quality or value of the project deliverables or outcomes if they are still within acceptable standards or expectations.

Monthly dashboards did not always contain deliverables: This is a significant finding, but not as significant as the lack of measurable benefits. A dashboard is a visual tool that displays key performance indicators (KPIs) or metrics related to a project's progress, status, or results. A dashboard helps to monitor and communicate the performance of a project to various stakeholders in a concise and clear manner. A dashboard should include deliverables as one of its components, along with other elements such as schedule, budget, quality, risks, issues, or benefits. However, even without deliverables in monthly dashboards, some information about them may still be available from other sources such as reports or documents.