Isaca COBIT-Design-and-Implementation Exam Practice Test Instant Access

Question 1

Which of the following components should be considered in addition to processes, policies and procedures when designing a governance system?

AInformation items

BKnowledge flows

CData flows

DConfiguration items

Answer : A

In COBIT 2019, information is seen as a key enabler because it underpins effective governance and management practices. Information items refer to the data and information that the organization needs to achieve its goals and support decision-making processes. This includes various types of information such as financial data, operational data, compliance reports, and performance metrics.

The COBIT 2019 Framework identifies seven components of a governance system:

Processes: Structured sets of practices and activities to achieve specific objectives and produce a set of outputs in support of achieving overall IT-related goals.

Organizational Structures: Key decision-making entities in an enterprise.

Principles, Policies, and Frameworks: Established rules and guidelines.

Information: All information produced and used by the enterprise, crucial for governance.

Culture, Ethics, and Behavior: Encompasses the values of the enterprise and its employees.

People, Skills, and Competencies: Required for successful completion of all activities and decision-making.

Services, Infrastructure, and Applications: Enabling and supporting the enterprise through its use of technology.

Information items fall under the fourth component, 'Information,' which is necessary for effective governance. Information items ensure that:

Decision-makers have the relevant data to make informed decisions.

There is transparency and accountability in reporting.

The organization can monitor and measure performance against strategic objectives.

Compliance with regulatory and legal requirements is maintained.

COBIT 2019 Design and Implementation Guide Reference:

COBIT 2019 Framework: Introduction and Methodology, Chapter 5: This chapter details the governance and management objectives and their components, highlighting the importance of information.

COBIT 2019 Design Guide, Chapter 2: This chapter provides a comprehensive overview of the components of a governance system, including information items.

COBIT 2019 Implementation Guide, Chapter 3: This chapter explains how to incorporate various governance system components, such as information items, into the tailored governance system design.

Considering information items is essential because they provide the necessary context and insights for effective governance. By ensuring that information is accurate, timely, and relevant, an organization can better align its IT governance with its overall business objectives, thereby enhancing decision-making, performance tracking, and compliance.

Question 2

An enterprise has been consistently growing over the years and has decided to adapt the COBIT framework from the growth perspective of the balanced scorecard dimensions. Which of the following enterprise goals is MOST relevant to select?

ACustomer-oriented service culture

BManaged business risk

COptimization of business process costs

DProduct and business innovation

Answer : D

The COBIT 2019 framework aligns enterprise goals with balanced scorecard (BSC) dimensions. Under the growth and innovation BSC perspective, one of the core enterprise goals listed is:

'Product and business innovation' -- which directly supports strategic growth by encouraging new products, services, and ways of operating.

This goal aligns with an enterprise that is expanding and looking to leverage innovation to sustain growth. Other options like risk management or cost optimization fit different BSC dimensions (e.g., financial, internal process).

Question 3

What is the PRIMARY difference between an international enterprise with 200,000 employees (large) and a domestic one that has 200 employees (small) when completing a governance system design?

ALarge enterprises have a higher risk profile with key risk indicators (KRIs).

BFewer governance objectives are considered for a small enterprise.

CSmall enterprises use a COBIT model and large enterprises use international standards.

DLarge enterprises use a COBIT model and small enterprises use an SME focus area.

Answer : D

COBIT 2019 includes guidance on tailoring governance systems based on enterprise size:

'For smaller enterprises, a specific SME focus area is available. Larger enterprises typically use the full COBIT model, leveraging its comprehensive governance and management objectives.'

This distinction ensures the scalability and relevance of COBIT to both large and small organizations.

Question 4

Which of the following includes capability levels that can be used as benchmarks?

AProcess activities

BProcess metrics

CProcess practices

DProcess purpose

Answer : C

In COBIT 2019, process practices are linked with capability levels. These levels can serve as benchmarks for evaluating the maturity and performance of processes.

'The COBIT process model provides detailed descriptions of governance and management objectives, including practices and activities, with defined capability levels that are used for performance measurement and benchmarking.'

Question 5

What is the role of the change enablement component in the continual improvement life cycle approach of EGIT implementation?

ATo address behavioral and cultural aspects of the EGIT improvement or implementation

BTo manage the changes in the enterprise's organizational structures resulting from the EGIT improvement or implementation

CTo identify what needs to be done in terms of solutions for day-to-day practices as part of the EGIT improvement or implementation

DWhen reviewing the success of the EGIT initiative, identify further actions to improve the governance system

Answer : A

The COBIT 2019 Implementation Guide specifies:

'The change enablement component addresses behavioral and cultural aspects of the implementation or improvement initiative. It is key to achieving commitment and reducing resistance to change.'

Therefore, change enablement is focused on culture and behavior, not organizational structures or technical implementation details.

Question 6

While tailoring design factors, which of the following roles of IT demonstrates the HIGHEST level of enterprise dependency on I&T?

ATurnaround

BStrategic

CSupport

DFactory

Answer : B

In COBIT 2019, the role of IT that demonstrates the highest level of enterprise dependency on Information and Technology (I&T) is Strategic. This role indicates that IT is not only integral to the business but is also a driver of innovation and strategic initiatives.

Reference in COBIT 2019 Design and Implementation:

COBIT 2019 Design Guide, Chapter 3: This chapter explains the various roles of IT within an enterprise. The strategic role is where IT is pivotal for business transformation, competitive advantage, and achieving strategic business goals.

COBIT 2019 Framework: Introduction and Methodology, Chapter 4: This chapter highlights the impact of the strategic role of IT on the governance system, emphasizing the high dependency on IT for achieving business objectives.

Enterprises with IT in a strategic role rely heavily on IT to drive business strategies, innovate, and gain a competitive edge, making it the highest level of dependency on I&T.

Question 7

What functional task area is responsible for assessing the potential return on investment (ROI) during future state planning?

AContinuous improvement

BChange enablement

CRisk management

DProgram management

Answer : D

In COBIT 2019 Implementation Guide:

'Program management is responsible for evaluating investment options, including assessing ROI during the future-state planning phase.'

This ensures that governance initiatives are economically justified and aligned with business value.

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