iSQI CPUX-F UXQB CPUX Foundation Level Exam Practice Test Instant Access

Question 1

Select four true statements about heuristic evaluation.

AUsers are asked to report subjective data into a questionnaire based on their experience of using an interactive system

BA heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.

CCan be used to evaluate users1 satisfaction with an interactive system and to gather information on the context of use.

DA usability inspection in which one or more evaluators compare an interactive system to a list of heuristics and identify where the interactive system does not follow those heuristics.

EHeuristics are a problem-solving method that uses shortcuts to produce good-enough solutions given a limited time frame or deadline.

FHeuristic evaluation is a usability inspection method

Answer : B, D, E, F

See page 51 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf

Usability inspection is a form of usability evaluation. It is based on the judgment of one or more evaluators who examine or use an interactive system to identify potential usability problems, and deviations from established dialogue principles, heuristics, user interface guidelines and user requirements. The evaluators base their evaluation on their experience as user experience professionals or as users of the interactive system that is being evaluated.

A heuristic evaluation is a specific form of a usability inspection that is guided by a list of approximately 10 heuristics.

User surveys evaluate users' satisfaction with an interactive system. In a user survey, users report subjective data into a questionnaire based on their experience of using an interactive system. The usability of a questionnaire is important; for example, the questions in the questionnaire must be easy to understand and the questionnaire must keep users informed of their progress.

User surveys are also used to gather context of use information as part of understanding the context of use.

Question 2

You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

AA 'Cancel reservation' button is missing on the home page

BThe animated ads on the right-hand side of the home page annoyed and distracted me

CThe rental prices are too high

DTechnical terms like CDW, Collision Damage Waiver, are explained well

Efound it difficult to determine the total costs of a rental

F1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

Answer : C

Question 3

Which three of the following are good examples of survey questions?

APlease indicate below which chronic condition(s) you have: Diabetes High cholesterol 3 High blood pressure Heart Problems 3 I have none of the conditions listed

BHave you had a particularly good or bad experience with the National Health Service in the UK? Yes No

CDo you think that the National Health Service in the UK is very good (circle the most appropriate answer)? Yes No

DWould you disagree that our website is hard to use (circle one answer)? 12345 Strongly Disagree Neither agree Agree Strongly disagree nor disagree agree

Efelt confident while using the website (circle one answer) 12 3 4 5 Strongly Disagree Neither agree Agree Strongly disagree nor disagree agree

FHow could we improve the National Health Service's website? Fill in:
........................................................................
........................................................................
........................................................................

Answer : A, E, F

Question 4

Which one of the following statements demonstrates the importance of user interface guidelines?

AUser interface guidelines enforce the human-centred design process by allowing primary users to participate directly in the design process

BThe non-specific nature of user interface guidelines gives designers the freedom to implement user interface elements however they like

CThe specific nature of user interface guidelines ensures that any number of designers are able to implement the same user interface elements in a similar way

DUser interface guidelines allow designers to come up with differences in the appearance and behaviour of user interfaces across an organisation

EUser interface guidelines are primarily intended to devolve responsibility for the design of user interfaces across the whole design team, rather than it being the sole responsibility of the user interface designer

FUser interface guidelines are used in heuristic evaluations to determine whether or not a design meets the organisational requirements

Answer : C

User interface guidelines are low-level, specific rules or recommendations for user interface design that leave little room for interpretation, allowing designers to implement them consistently.

Style guides are collections of user interface guidelines; they are used to ensure consistency in the appearance and behaviour of user interfaces across interactive systems produced by the same organisation.

Question 5

Unlike usability tests, usability inspections do not involve users, except where a user adopts the role of evaluator.

ATrue

BFalse

Answer : A

Question 6

A task is a set of activities undertaken in order to achieve a specific_____________.

See Below Explanation:

Answer : A

Question 7

A ____________ is a representation of all or part of an interactive system that, although limited in some way, can be used for analysis, design and usability evaluation.

See Below Explanation:

Answer : A

iSQI UXQB Certified Professional for Usability and User Experience - Foundation Level UXQB CPUX Foundation Level Exam Practice Test