ISTQB CT-UT Exam Questions Instant Access

Question 1

Which of the following is the best description for a usability test session?

AA test activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.

BA period of time in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers.

CA document specifying a sequence of actions for the execution of a usability test.

DA black-box test technique in which test cases are designed to execute usability scenarios.

Answer : B

guidance of a moderator while observers watch and collect data, capturing real user interactions and behaviors.

Question 2

What is a usability test task?

AA document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post-session interview questions

BA usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time

CA process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)

DA test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers

Answer : B

A usability test task is the specific action or goal you ask a participant to perform during the session - defined by the moderator, time-bounded, and designed to reveal how easily users accomplish realistic objectives with the product.

Question 3

Which of the following is the highest WCAG conformance level, promising the most accessible content?

ADouble A (AA)

BSingle A(A)

CTriple A (AAA)

DQuadruple A (AAAA)

Answer : C

WCAG defines three conformance levels - A, AA, and AAA - with each higher level encompassing all criteria of the lower ones plus additional requirements. AAA is the top tier, promising the greatest level of accessibility.

Question 4

Your last 20-pages usability test report wasn't received well by the developers; only two of the 25 usability problems have been fixed. This time, you want to stick to the best practices in order to obtain better acceptance by the development team.

What are you going to do differently this time?

AInclude positive findings in the report, not only usability problems

BInclude contact details of the test participants so that the development team can contact them in case they have questions

CAdd the low-priority findings you didn't include in the first report

DMake the report more detailed and longer

Answer : A

Highlighting what works well - alongside what needs improvement - helps the team see the value in their efforts, builds goodwill, and makes them more receptive to fixing the remaining issues.

Question 5

Which of the following is the correct distinction between formative and summative usability evaluation?

ASummative evaluations focus on improvement, formative evaluations assess the outcome

BSummative evaluations mostly rely on experts, formative evaluations require users

CSummative evaluations assess the outcome formative evaluations focus on improvement

DSummative evaluations mostly rely on user tests formative evaluations require experts

Answer : C

Formative evaluations are conducted during development to identify and fix usability issues as they arise, guiding iterative design improvements. Summative evaluations are performed after a design is stable to measure its overall effectiveness and compare it against benchmarks or requirements.

Question 6

Usability reviews aim to identify potential usability problems based on certain criteri

a. Which of the following is a reasonable criterion for a usability review?

AStatutory Code of Practice

BFunctional requirements

COpinion of the management

DUsability standards

Answer : D

Usability reviews are grounded in established guidelines, such as ISO 9241-110 or Nielsen's heuristics, that specify how interfaces should behave to support effectiveness, efficiency, and satisfaction. These standards provide objective criteria against which an expert can judge a design's usability.

Question 7

Which of the following is a principal task of the usability test moderator role?

ADefine testing tasks

BLog usability problems

CCreate a survey plan

DWrite a usability test plan

Answer : A

One of the moderator's core responsibilities is to develop and present the specific tasks that participants will perform during the session. Logging problems is typically handled by an observer or analyst, while creating survey plans and writing the overall test plan fall outside the moderator's in-session role.

ISTQB Usability Testing Certification CT-UT Exam Questions