Microsoft Dynamics 365 Sales Functional Consultant MB-210 Exam Questions

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Total 367 questions
Question 1

A company sends PDF quotes to customers.

A salesperson wants to revise the look of a quote after selecting the Export to PDF button.

You need to modify the template for the PDF.

Where should you modify the template?



Answer : C


https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-quote-pdf-sales-professional

Question 2

You are implementing Dynamics 365 Sales Insights for a company.

Sales team members must be able to view information about customers that have made purchases before and who will most likely purchase products again.

You need to set up this functionality.

What should you configure?



Answer : A


https://docs.microsoft.com/en-us/dynamics365/ai/sales/relationship-analytics

Question 3

Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.

When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.

Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.

Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.

Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.

You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section.

To complete this task, sign in to the Dynamics 365 portal.



Answer : A

You need to create a customer lookup field then add it to the Opportunity entity.

Go to Settings > Customizations.

Select Customize the System.

UnderComponents, expandEntities, and then select the Opportunity entity.

Select Fields.

Click New.

Create the Billing Contact field.

Set the Field Requirement to Business Required.

Set the Data Type to Lookup.

For the Target Record Type select Contact.

Click Save and Close.

Click Publish All Customizations.

Open the Opportunities form.

In the Field Explorer drag the new field into the form.

Click Save

Click Publish


Question 4

A company plans to close early on the last day of the month for an employee celebration.

You need to configure Dynamics 365 to prevent scheduling of sales support resources for that day.

Which feature should you use?



Answer : B


https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-when-businessclosed-csh

Question 5

You need to configure the system to handle all ticket sales.

What should you configure?



Answer : A


https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/set-up-discount-list

Question 6

A company uses Dynamics 565 Sales Professional.

A new enterprise sales team must be created. The sales manager will be responsible for adding members and removing members from the team.

You need to create the new sales team.

Which two values must you configure? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : B, E


https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-teams

Question 7

You need to help the new salesperson resolve the access issue.

What should you change?



Answer : B


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Total 367 questions