Microsoft MB-240 Exam Questions Instant Access

Question 1

Contoso has asked that you create several work order types to meet their Requirements and Planned Changes.

Of the many work order types requested, which three should you create? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

AInstallation

BAgreement

CReturns

DInspection

EPreventative Maintenance

Answer : A, D, E

Question 2

You are a Dynamics 365 Field Service system administrator.

You need to enable your technicians to work offline using the Field Service Mobile app.

Which three items define what data will be taken offline? Each correct answer presents part of the solution. Choose three.

NOTE: Each correct selection is worth one point.

ATables

BViews

CFilters

DRelationships

ESitemap

FForms

Answer : A, C, F

Question 3

Your customer asks you to create a dashboard.

The application must meet the following requirements:

* Capture work orders, asset information, and customer information.

* Allow actions to be taken directly from the dashboard.

* Allow data filtration.

You need to determine the type of dashboard you should create in the app designer. Which type of dashboard should you create?

APower Bl

BMulti-stream interactive

CSingle-stream interactive

DClassic

Answer : B

Question 4

You are managing a Microsoft Dynamics 365 Field Service implementation with model-driven apps for each workstream. Users are reporting that they see all workstream model-driven apps when they log into Dynamics 365, even though only a single workstream is relevant to their work.

You need to configure the model-driven apps to ensure users can only see the single model-driven app relevant to their work.

What should you do?

AEnsure each model-driven app is saved with all security roles applied, and each user is only given the security role relevant for their workstream.

BEnsure each model-driven app is saved with the workstream security roles applied, and each user is given the system administrator security role.

CEnsure each model-driven app is saved with the workstream security roles applied, each user is only given the security role relevant for their workstream.

DEnsure each model-driven app is saved with the workstream security roles applied, and each user is given the system customizer security role.

Answer : C

Question 5

Your organization uses Dynamics 365 Field Service.

The organization wants you to set up process steps checklists for technicians to follow when completing work orders in the field. What should you do?

ACreate an inspection form and assign it to the work order type.

BCreate service activities for work orders, based on work order type.

CCreate service tasks, and add to incident types.

DCreate a business process flow, based on work order type.

Answer : C

Question 6

You are a Dynamics 365 Field Service technician at a customer site. Three additional existing customer assets need to be added to the work order. You need to add these customer assets to the work order. What should you do?

AAdd the customer assets to the primary work order incident.

BAdd the customer assets at the work order product level.

CAdd additional incidents with the associated existing asset.

DAdd the customer assets directly to the work order.

Answer : A

Question 7

You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However, this resource must be available to be scheduled for other accounts.

Solution: You create a Requirement Resource Preference record and set the Preference Type to Restricted, and Account to Adventure Works. You also enter an expiration date of four (4) months from today.

Does this meet the goal?

AYes

BNo

Answer : B

Microsoft Dynamics 365 Field Service Functional Consultant MB-240 Exam Questions