Microsoft MB-901 Microsoft Dynamics 365 Fundamentals Exam Practice Test

A company implements Dynamics 365 Customer Service.

The company wants to be able to provide interactive self-service processes that are capable of completing processes on behalf of the customer.

You need to recommend a solution.

What should you recommend?

A company uses Dynamics 365 Finance, Dynamics 365 Sales and Dynamics 365 Customer Service. What is used to standardize, populate and share common data across the various applications?

Buyers at a company are assigned groups of vendors. Buyers are responsible for managing the purchase orders for their assigned vendors.

Buyers need a report that displays the status of each purchase order for their assigned vendors.

The buyers cannot have access to purchase orders for vendors assigned to others.

You need to recommend a solution.

What should you recommend?

A retailer plans to deploy Dynamics 365 Commerce.

You need to be able to scan items and collect payments for sales in a store by using a physical credit card device. The solution must not require the installation of additional software.

What should you implement?

A company implements the performance management feature in Dynamics 365 Human Resources.

Which performance management component can employees create by using the Employee Self-Service workspace?

A company uses Microsoft Exchange Online.

Sales team members want to use Microsoft Outlook to view items that were created in Dynamics 365 Sales.

Which three components are synchronized between Dynamics 365 Sales and Outlook?

Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You are implementing Dynamics 365 Customer Service.

Company executives need to decide whether to put the data on-premises or in the cloud.

You need to explain the data security benefits of the cloud.

What should you communicate to the executives?