Microsoft Troubleshooting Microsoft Teams MS-740 Exam Questions

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Total 121 questions
Question 1

A company assigns Microsoft 365 E5 licenses to its users.

A user reports that the Microsoft Teams dial pad is missing.

You run the Get-csonlineuser PowerShell cmdlet. You observe the results shown in the following exhibit:

You need to resolve the issue.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : B, C, E


Question 2

You need to investigate the issue reported by the human resources manager.

Which two tools should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : B, C


Question 3

You are managing the Teams environment for a tenant with Microsoft Cloud App Security (MCAS) enabled. All users of the tenant can share and download files via Microsoft Teams person-to-person (P2P) private chat.

User1 can share files but when trying to download files shared by colleagues, the notification The files didn't download. appears in the bottom right corner of the screen.

You need to determine the cause of this issue.

What is the cause of this issue?



Answer : A


https://docs.microsoft.com/en-us/microsoft-365/compliance/information-protection?view=o365-worldwide

Question 4

A company uses Microsoft Teams.

Users report that pinned apps disappear if they sign out of Teams.

You need to troubleshoot the issue.

Which policy should you check?



Answer : D


Question 5

A company uses multiple private channels in a team named Projects.

When users in a specific private channel try to access the Files tab, they receive an error saying that they do not have permissions.

You need to get the link to the private channels SharePoint site to verify permissions.

What should you do?



Answer : C


Question 6

A user works with two Microsoft 365 accounts on a domain-joined device. The user's device automatically signs in to Microsoft Teams by using a domain-joined account each time the user restarts their device.

The user must manually sign out from Teams and then enter credentials for the second account when they want to use the second account. Microsoft Teams must launch without the user signing in to an account.

You need to recommend a solution for the user.

What should you recommend?

A

B

C

D Configure Teams to use the Microsoft Authenticator app for authenticating users.



Answer : C


Question 7

A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices.

A user reports the following issues:

The user loses their Teams connection during screen sharing.

The Microsoft Teams app crashes randomly and restarts automatically.

You need to view the appropriate logs to troubleshoot the issues.

What should you do?



Answer : C


https://docs.microsoft.com/en-us/microsoftteams/log-files

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Total 121 questions