Microsoft MS-740 Troubleshooting Microsoft Teams Exam Practice Test

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Total 121 questions
Question 1

A company is using Microsoft Teams.

The company reports that employees are using a specific GitHub application in Teams. Employees must not be allowed to use the application.

You need to block the application.

What should you do?



Answer : A

Question 2

A company assigns Microsoft 365 E5 licenses to its users.

A user reports that the Microsoft Teams dial pad is missing.

You run the Get-csonlineuser PowerShell cmdlet. You observe the results shown in the following exhibit:

You need to resolve the issue.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : B, C, E

Question 3

You are configuring Microsoft Teams for a company.

You configure the Direct Routing setup for the tenant- The 200 OK message is not received for outbound SIP options in the Session Border Controller (SBC) logs.

You need to find the root causes of the issue.

What are the three causes of the issue? Each correct answer presents part of the solution.

NOTE; Each correct selection is worth one point.



Answer : B, C, D

Question 4

A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.

The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.

You need to troubleshoot the issue.

Solution: Determine which calling policies are assigned to the user.

Does the solution meet the goal?



Answer : A

Question 5

A company uses Microsoft Teams.

Users report that pinned apps disappear if they sign out of Teams.

You need to troubleshoot the issue.

Which policy should you check?



Answer : D

Question 6

A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.

The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.

You need to prepare the environment for the new deployment.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : C, D, E

Question 7

A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.

Users from the sales department report that the Files tab in one of the channels is not accessible.

The following message displays:

Item might not exist or is no longer available.

You need to identify and resolve the issue.

What should you do?



Answer : B

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Total 121 questions