Microsoft MS-740 Troubleshooting Microsoft Teams Exam Practice Test

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Total 115 questions

Question 1

You support a Microsoft Teams environment for a company.

A user is unable to share an uploaded file from their device in a chat with another user. The following error message displays:

You need to troubleshoot and resolve the issue. What is the cause of the issue?



Answer : A

Question 2

A company configures dynamic emergency calling.

Users report that when they place emergency calls, the calls do not connect to the appropriate emergency services providers.

You need to troubleshoot the reported issue.

Which logs should you use?



Answer : D

Question 3

A company configures IP address 10.3.0.0 as the Location Information Service subnet.

The Microsoft Teams client does not display the emergency address for a user. You confirm that the user has a correctly assigned and validated E911 address that includes geo-coordinates.

You observe the following record in the Teams log:

You need to identify the root cause of the issue.

Which segment of the Teams log record identifies the cause of the issue?



Answer : B

Question 4

A company is using Microsoft Teams.

The company reports that employees are using a specific GitHub application in Teams. Employees must not be allowed to use the application.

You need to block the application.

What should you do?



Answer : A

Question 5

A company assigns Microsoft 365 E5 licenses to its users.

A user reports that the Microsoft Teams dial pad is missing.

You run the Get-csonlineuser PowerShell cmdlet. You observe the results shown in the following exhibit:

You need to resolve the issue.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : B, C, E

Question 6

You are configuring Microsoft Teams for a company.

You configure the Direct Routing setup for the tenant- The 200 OK message is not received for outbound SIP options in the Session Border Controller (SBC) logs.

You need to find the root causes of the issue.

What are the three causes of the issue? Each correct answer presents part of the solution.

NOTE; Each correct selection is worth one point.



Answer : B, C, D

Question 7

A company uses Microsoft Teams.

Users report that pinned apps disappear if they sign out of Teams.

You need to troubleshoot the issue.

Which policy should you check?



Answer : D

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Total 115 questions