NAHQ Certified Professional in Healthcare Quality Exam Practice Test

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Total 201 questions
Question 1

The weighting issue also arises when comparing hospitals or clinics within a system. What happens if the service case mix is similar?



Answer : A


Question 2

For example, a bathroom scale that always reads 185 pounds is reliable. Although the scale may be reliable and consistent, it is not valid if the person does not weigh 185 pounds. So in conventional use, the term validity refers to:



Answer : C, D


Question 3

______________ testing method provides useful information on respondents' perceptions of the response task, how respondents recall and report events, and how they interpret specified reference periods.



Answer : A


Question 4

Familiarity with terms describing the psychometric properties of survey instruments and methods for data collection can help an organization choose a survey that will provide it with credible information for quality improvement. There are two different and complementary approaches to assessing the reliability and validity of a questionnaire. Which of the following are out of those approaches?



Answer : D


Question 5

Collecting patient __________ data also is becoming a standard evaluation measure in the education and certification of medical, nursing, and allied health students.



Answer : C


Question 6

The CAHPS (Consumer Assessment of Healthcare Providers and Systems) program is a multiyear public-private initiative to develop standardized surveys of patients' experiences with ambulatory and facility-level care. Healthcare organizations, public and private purchasers, consumers, and researchers use CAHPS results to:



Answer : D


Question 7

__________________ is the skill and competence of health professionals and the ability of diagnostic or therapeutic equipment, procedures, and systems to accomplish what they are meant to accomplish, reliably and effectively.



Answer : A


Page:    1 / 14   
Total 201 questions