NAHQ CPHQ Certified Professional in Healthcare Quality Exam Practice Test

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Total 309 questions
Question 1

An extended care facility measures the percent of time a comprehensive exam is completed within 96 hours of admission. This is an example of which of the following types of measure?



Answer : C

The measurement of the percent of time a comprehensive exam is completed within 96 hours of admission is an example of a process measure. Process measures evaluate the methods or steps taken to deliver healthcare. They focus on the actions performed to achieve desired outcomes and are a way to assess whether specific processes are being followed correctly to ensure quality care.

Understanding Process Measures: Process measures indicate what the healthcare providers do to maintain or improve health, such as the rate of compliance with a clinical guideline or the frequency of performing a certain procedure within a specific timeframe.

Relevance to the Scenario: In this case, measuring the completion of a comprehensive exam within 96 hours of admission assesses whether a critical step in the patient care process is being consistently executed, reflecting adherence to best practices.

Comparison to Other Measure Types:

A . Structure measures refer to the attributes of the settings in which care is provided, such as facilities, equipment, and staff.

B . Outcome measures assess the results of healthcare services, such as improvement in patient health status.

D . System measures could encompass broader aspects of healthcare delivery but are not specifically focused on individual care processes.


Question 2

An important responsibility of each team member working on a team project is to



Answer : A

An important responsibility of each team member working on a team project is to complete assignments between meetings. This ensures that progress is made continuously, and that meetings can be focused on discussing completed work, making decisions, and planning the next steps. Regular completion of assignments is crucial for maintaining momentum and ensuring that the project stays on track.

Investigate the existing data on the project (B): This may be a task for some team members, but not the primary responsibility of all.

Review team progress periodically (C): This is typically the responsibility of the team leader or facilitator, not every team member.

Teach skills to the team during meetings (D): While sharing knowledge is valuable, it is not the primary responsibility of every team member.

Reference

NAHQ Body of Knowledge: Effective Teamwork and Project Management

NAHQ CPHQ Exam Preparation Materials: Team Roles and Responsibilities in Project Work


Question 3

An organization has a goal to increase profitability of services covered under bundled payments. Which of the following aspects of quality should a healthcare quality professional recommend as a starting point for an analysis?



Answer : A

To increase profitability of services covered under bundled payments, the healthcare quality professional should recommend starting with an analysis of efficiency. Bundled payments provide a single payment for all services related to a treatment or condition, incentivizing providers to deliver care more efficiently. Analyzing efficiency can help identify areas where resources can be used more effectively, reducing costs while maintaining or improving quality, which is critical for profitability under bundled payment models.

Safety (B): While crucial, safety alone may not directly impact profitability under bundled payments.

Access (C): Improving access is important but may not directly influence profitability in the context of bundled payments.

Equity (D): Equity is essential for quality care but is not the primary focus when aiming to increase profitability under bundled payments.

Reference

NAHQ Body of Knowledge: Efficiency and Cost Management in Healthcare

NAHQ CPHQ Exam Preparation Materials: Analyzing Quality in Bundled Payment Models


Question 4

A strategy to address social determinants of health would be to



Answer : C

A strategy to address social determinants of health involves creating patient education materials that are culturally competent. Culturally competent materials consider the cultural, linguistic, and literacy needs of the patient population, making the information accessible and relevant. This approach helps to bridge gaps in understanding and engagement, which are often influenced by social determinants such as education, income, and cultural background.

Launch a community campaign to promote influenza vaccines (A): While important for public health, this is not directly focused on social determinants of health.

Identify high-risk patients with high-cost medications (B): This is more related to cost management and clinical care than addressing social determinants.

Implement a standard questionnaire for pediatric lead screening (D): This addresses a specific health issue but does not broadly address social determinants of health.

Reference

NAHQ Body of Knowledge: Addressing Social Determinants of Health in Healthcare

NAHQ CPHQ Exam Preparation Materials: Culturally Competent Care and Education


Question 5

Which of the following regulatory agencies oversee development of electronic clinical quality measures (eCQMs)?



Answer : A

The Centers for Medicare and Medicaid Services (CMS) oversee the development of electronic clinical quality measures (eCQMs). CMS is responsible for ensuring that eCQMs are aligned with federal reporting requirements and quality improvement initiatives. eCQMs are used to assess the quality of care provided to patients, leveraging electronic health record (EHR) data to facilitate accurate and efficient measurement.

DNV GL Healthcare (B): This organization provides accreditation and certification but does not develop eCQMs.

Occupational Safety and Health Association (OSHA) (C): OSHA is concerned with workplace safety, not clinical quality measures.

The Joint Commission (TJC) (D): The Joint Commission accredits healthcare organizations and sets quality standards, but CMS specifically oversees eCQM development.

Reference

NAHQ Body of Knowledge: Quality Measurement and Reporting in Healthcare

NAHQ CPHQ Exam Preparation Materials: Development and Use of eCQMs


Question 6

Who is responsible for aligning resources and ensuring accountability in an improvement project?



Answer : B

The sponsor is responsible for aligning resources and ensuring accountability in an improvement project. The sponsor typically holds a leadership position and has the authority to secure necessary resources, remove obstacles, and ensure that the project stays on track. The sponsor also holds the team accountable for achieving the project's goals and maintaining alignment with organizational priorities.

Team leader (A): The team leader manages day-to-day activities and drives the project forward but does not usually have the authority to align resources and enforce accountability at the organizational level.

Process owner (C): The process owner is responsible for the process being improved but may not have the broader organizational influence required to align resources.

Facilitator (D): The facilitator helps guide discussions and ensures effective team dynamics but does not typically handle resource alignment or accountability.

Reference

NAHQ Body of Knowledge: Roles in Quality Improvement Projects

NAHQ CPHQ Exam Preparation Materials: Responsibilities of Project Sponsors


Question 7

To assess compliance with quality standards, a healthcare organization needs



Answer : A


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Total 309 questions