NAHQ Certified Professional in Healthcare Quality Exam Practice Test

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Total 201 questions

Question 1

An optimal response rate is necessary to have a representative sample; therefore boosting response rates should be a priority. Methods to improve response rates include all of the following EXCEPT:



Answer : D

Question 2

All patients who have been selected to provide feedback should have an equal opportunity to respond. Any situation that makes certain patients less likely to be included in a sample leads to bias. Survey vendors also can minimize sampling bias through:



Answer : C

Question 3

In every survey, some people agree to be respondents but do not answer every question. Although non-response to individual questions is usually low, occasionally it can be high and can affect estimates. Categories of patients mentioned below selected to be in the sample; do not actually provide data. Which of the following is odd one?



Answer : D

Question 4

Studies comparing self-reports with proxy reports do not consistently support the hypothesis that self-reports are more accurate than proxy reports. However, conclusions drawn from studies in which responses were verified using hospital and physician records show that, on average:



Answer : A, B

Question 5

Typically, patients receive questionnaires from two weeks to four months after discharge from t he hospitals. This delay raises concern about t he reliability of t he patient's memory. Memory studies have shown that:



Answer : A

Page:    1 / 14   
Total 201 questions