Pegasystems PEGACPBA88V1 Exam Questions Instant Access

Question 1

Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool? (Choose Two)

AComplex features are always reserved for MLP 2 and later.

BMLP sizing leads to more precise resource planning.

CCreation of case steps is factored into MLP sizing.

DInitial estimations are high-level approximations.

Answer : B, D

MLP sizing leads to more precise resource planning: Accurate sizing of the MLP helps in precise allocation and planning of resources, ensuring that the team can deliver the required functionality within the defined time frame.

Initial estimations are high-level approximations: The initial estimations provided during the planning phase are high-level and may require refinement as more details about the requirements and scope become available.

Question 2

....purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee. meet this requirement, you design a case with a______________.

Achange stage step to allow the employee to route to the manager

Bstep that routes to the manager

Cprocess that routes to the manager

Dstage to route requests to the manager

Answer : B

To ensure that purchase requests automatically go to the manager of an employee in Pega, you should design a case with a step that routes the request to the manager. The steps are as follows:

Define the Manager Routing Step: In the case type design, include a step that specifies the routing logic.

Use Dynamic Routing: Configure the routing step to dynamically determine the manager based on the employee's profile or organizational hierarchy.

Route to Manager: Implement the routing step so that it evaluates the employee's manager information and routes the case accordingly.

This setup ensures that each purchase request is automatically directed to the appropriate manager for approval, streamlining the process and ensuring compliance with organizational policies.

Pega Academy: Routing and Assignments

Pega Documentation: Case Management and Workflow Automation

Question 3

An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:

Account ID and password

Customer contact information

A list of open orders with the status of each order

How do you configure the case type to allow customers to update any of the user profile pages individually?

AAdd a set of optional actions to the case workflow.

BAdd an alternate stage to the case life cycle.

CAdd a button for each profile page to each assignment.

DAdd an optional process to the case workflow.

Answer : A

In Pega, optional actions allow users to perform actions that are not part of the primary process flow but can be performed if needed. This is particularly useful for updating user profile information which may not always be required during the order placement stage. By adding a set of optional actions to the case workflow, customers can update any of the user profile pages individually without disrupting the main flow of the case.

Question 4

...a Pega Business Architect, your project is approaching the end of the Prepare phase.

Identify three aspects of the project plan that must be taken into consideration to successfully deliver an application that achieves the client's desired business outcomes loose Three)

AIdentify key risks with the technical architecture.

BInitiate planning of the next Minimum Lovable Product (MLP).

CConfirm the Sprint plan is achievable for delivering this Minimum Lovable Product (MLP).

DImplement Pega's DevOps Deployment Manager.

EReview assumptions made during the Discover phase.
Identify key risks with the technical architecture: Before moving to the next phase, it is important to identify and assess any risks associated with the technical architecture. This allows the team to develop mitigation strategies and ensure that the architecture supports the business requirements and can scale appropriately.

Answer : A, B, C

Initiate planning of the next Minimum Lovable Product (MLP): Planning for the next MLP should begin towards the end of the current phase to maintain momentum and ensure continuous delivery. This involves defining the scope, requirements, and timeline for the next set of features.

Confirm the Sprint plan is achievable for delivering this Minimum Lovable Product (MLP): It is essential to ensure that the Sprint plan is realistic and achievable. This involves verifying that the team can complete the required work within the allotted time frame and that dependencies and resources are properly managed.

Question 5

Managers want to create an environment in which peers exchange ideas about initiatives to retain employees,

Select the collaboration tool that best suites this type of communication.

AInsights

BDashboards

CPulse

DSpaces

Answer : D

Pega offers several collaboration tools, each suited for different types of communication and interaction. For an environment where peers exchange ideas about initiatives to retain employees, the best collaboration tool is 'Spaces.'

Spaces: This tool is designed for collaborative environments where team members can share ideas, discuss initiatives, and collaborate on projects.

Interactive Environment: Spaces provide a platform for ongoing discussions, file sharing, and real-time collaboration, making it ideal for exchanging ideas and initiatives.

Pega Academy: Collaboration Tools

Pega Documentation: Using Spaces for Team Collaboration

Question 6

You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.

What is the process that you follow to create this visualization?

AOpen the Channels landing page, and then add a new portal.

BOpen the Explore data landing page, and then create a new insight.

COpen the Explore data landing page, and then add a Reporting widget.

DOpen the Data landing page, and then create a new insight.

Answer : B

To create a visualization that allows managers to track the number and status of Customer Support Request cases submitted over the last 30 days, follow these steps:

Open the Explore data landing page: This page allows you to create and explore data visualizations.

Create a new insight: Insights help you visualize and analyze data trends and metrics.

Pega Academy: Data Exploration and Visualization

Pega Documentation: Creating Insights

Question 7

A Company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down." You configure a Search duplicate cases step to identify duplicate IT tickets.

What is the basic condition for the Search duplicate cases step?

AOffice location is same

BDepartment is same

CIssue type is same

DName of submitter is same

Answer : C

The basic condition for identifying duplicate cases, such as IT tickets for the same issue, is to check if the issue type is the same. By configuring the Search duplicate cases step to identify cases where the issue type is the same, you can effectively identify and manage duplicate IT tickets related to common problems like 'the office Wi-Fi is down.'

Pegasystems Certified Pega Business Architect 8.8 PEGACPBA88V1 Exam Questions