Pegasystems PEGACPBA88V1 Exam Practice Test Instant Access

Question 1

Which two requirements ensure that valid data is used in a case? (Choose Two)

AThe data fits the business logic.

BThe data is organized in a data type.

CThe data is locally sourced.

DThe data is the correct field type.

Answer : A, D

The data fits the business logic: Ensuring data fits the business logic guarantees that it aligns with the defined processes and rules.

The data is the correct field type: Ensuring the data type is correct is crucial for preventing data-related errors and ensuring compatibility with the system.

Question 2

Your client is planning their next Minimum Lovable Product (MLP) release.

Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)

APersonas and Channels

BReports

CCase types

DData and Interfaces

EDashboards

Answer : A, C, D

When planning the next Minimum Lovable Product (MLP) release, a Pega Business Architect should focus on the three pillars of case design: Personas and Channels, Case Types, and Data and Interfaces.

Personas and Channels:

Personas: Identify the different user roles (personas) that will interact with the application. Understanding personas helps in designing user experiences that meet their needs.

Channels: Determine the channels (e.g., web, mobile) through which users will interact with the system. This ensures that the application is accessible and user-friendly across different platforms.

Case Types:

Case Types: Define the different types of cases that the application will manage. Case types are fundamental to structuring the application and ensuring that it can handle various processes and workflows efficiently.

Data and Interfaces:

Data: Identify the data required to support the case types and processes. This includes understanding data sources, data structures, and how data will be captured and used.

Interfaces: Determine the interfaces needed to integrate with external systems. Interfaces are crucial for ensuring that the application can interact with other systems and exchange information seamlessly.

Pega Academy: Case Design

Pega Documentation: Minimum Lovable Product (MLP)

Question 3

..Pega Business Architect creates the following user story for the project backlog:

..a member of the loyalty program, I would like to be automatically enrolled in all eligible promotional offers so that I can take advantage of the savings without having enroll manually.

Which aspect of the phrase "so that..." does the user story reference?

AThe stakeholder approval

BThe application user

CThe business value

DThe acceptance criteria

Answer : C

In the user story 'As a member of the loyalty program, I would like to be automatically enrolled in all eligible promotional offers so that I can take advantage of the savings without having to enroll manually,' the phrase 'so that...' references the business value.

Business Value:

The 'so that...' clause in a user story explains the benefit or value that the feature provides. It clarifies why the feature is important and what the user or business gains from it.

In this case, the business value is that loyalty program members can save time and effort by not having to manually enroll in promotional offers, which enhances customer satisfaction and loyalty.

Pega Academy: User Story Best Practices

Pega Documentation: Writing Effective User Stories

Question 4

two statements about the Constellation design system are true? (Choose Two)

AConstellation design system is a section-based architecture.

BConstellation design system improves context switching or multitasking.

CConstellation design system components are not available in the Traditional UI architecture.

DConstellation design system uses a modular design.

Answer : B, D

Constellation design system improves context switching or multitasking: The Constellation design system in Pega enhances user experience by providing a design that supports efficient context switching and multitasking, making it easier for users to navigate and manage multiple tasks.

Constellation design system uses a modular design: The Constellation design system is built on a modular architecture, allowing for reusable and customizable components that can be easily integrated and maintained.

Question 5

A survey is sent to a customer via email.

Who do you configure a solution to ensure the email includes the case ID for the survey?

ACall a data transform to copy the case ID from pyWorkPage to the email.

BCreate a process using the Send email step allowing representatives to quickly add the case ID to the email.

CCreate a required field for the case ID that must be entered by a user during the case process prior to sending the email.

DUse the Insert Property feature of a Send email step to add the case ID when composing the custom message.

Answer : D

The Insert Property feature in the Send email step allows you to include dynamic data, such as the case ID, directly into the email body. This ensures that the case ID is automatically included in the email without requiring manual entry or additional processes. By configuring the Send email step to use the Insert Property feature, you can ensure that the case ID is included in the survey email sent to the customer.

Question 6

The business process for an automobile insurance claim consists of the following phases:

* Submission: The customer contacts a customer service representative (CSR) to file the claim.

* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

* Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?

AVerification

BSubmission

CReview

DRepair

Answer : D

Submission: This phase involves the initial contact and filing of the claim, which typically doesn't need to be a separate case as it's an initial action.

Review: This phase involves an adjuster reviewing the claim and assessing damages, which can be handled within the primary case.

Repair: The repair phase involves interaction with third-party vendors and ongoing communication, making it suitable to be implemented as a child case to track each repair separately.

Verification: This phase is a closing action performed after repairs, which doesn't typically require a separate case.

Question 7

Which project nears the end of the Prepare phase, you prepare the project plan for review with your development team, two elements does the project plan include? (Choose Two)

AGovernance structure

BEpic and user stories

CRAID log (Risks, Actions, Issues, and Decisions)

DDefinition of Ready (DoR)

EProject team resourcing's

Answer : B, C

As a project nears the end of the Prepare phase, the project plan should include:

B . Epics and user stories:

These are essential for defining the work to be done in future sprints. They provide detailed descriptions of the functionality and requirements that need to be developed and tested.

C . RAID log (Risks, Actions, Issues, and Decisions):

This log is critical for tracking potential risks, ongoing actions, issues that need resolution, and decisions made during the project. It helps in managing and mitigating risks and ensures that the project stays on track.

Pega Academy: Project Planning and Management

Pega Documentation: Prepare Phase Activities and Deliverables

Pegasystems PEGACPBA88V1 Certified Pega Business Architect 8.8 Exam Practice Test