Pegasystems PEGACPDC88V1 Exam Questions Instant Access

Question 1

An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint is applied, how many actions are delivered by the outbound run?

A150

B75 emails 25 SMSes

C75 SMSes and 25 emails

D100

Answer : B

The outbound run delivers 75 emails and 25 SMSes for the Standard card offer because the volume constraint is set to limit the number of actions per channel per day. The email channel has a limit of 75 actions per day, so all 75 email offers are delivered. The SMS channel has a limit of 25 actions per day, so only 25 SMS offers are delivered. The remaining 50 SMS offers are not delivered because they exceed the volume constraint.

Question 2

To access a property from an unconnected component, you use the

Acustomer-dot-property construct

Bproperty value

Ccomponent-dot-property construct

Ddot-property value directly

Answer : C

To access a property from an unconnected component, you use the component-dot-property construct. For example, if you want to access the property .Rank from an unconnected component named ActionRanking, you use ActionRanking.Rank. Verified Reference:Pega Academy - Decisioning Consultant - Accessing properties from unconnected components

Question 3

U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click-through propensity decreased to 0.42.

What does the decrease in the propensity value most likely indicate?

ASimilar customers do not qualify for the offer.

BSimilar customers show interest in the offer.

CSimilar customers purchase other offers.

DSimilar customers ignore the offer.

Answer : D

The propensity is a measure of how likely a customer is to accept an offer, based on their attributes and behaviors. The propensity is calculated by using predictive analytics models that learn from historical data and feedback. A low propensity value indicates that the offer is not relevant or attractive for the customer, and that similar customers have ignored or rejected the offer in the past. Therefore, if the offer click-through propensity decreased to 0.42, it most likely indicates that similar customers ignore the offer. Verified Reference:Pega Decisioning Consultant | Pega Academy

Question 4

You are the decisioning architect on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.

What factor do you consider in the prioritization expression?

APredicted customer behavior

BOffer eligibility

CCustomer contact policy

DOffer relevancy

Answer : A

The prioritization expression is a formula that calculates the priority score of each offer for each customer, based on various factors that reflect the customer needs and the business objectives. One of the most important factors is the predicted customer behavior, which is measured by the propensity. The propensity is a value that indicates how likely a customer is to accept an offer, based on their attributes and behaviors. The propensity is calculated by using predictive analytics models that learn from historical data and feedback. The higher the propensity, the higher the priority score, making the offer more relevant and valuable for the customer. Verified Reference: [Pega Decisioning Consultant | Pega Academy]

Question 5

MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.

As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?

AEnable a business value in the prioritization formula.

BCreate an adaptive model rule at the Issue-level.

CEnsure that the propensity is enabled in Arbitration tab.

DCreate a prioritization decision strategy at the Group-level.

Answer : C

To select the best offer from both groups based on customer behavior, you need to ensure that the propensity is enabled in Arbitration tab. Propensity is a measure of how likely a customer is to accept an offer, based on their past behavior and profile. By enabling propensity in Arbitration tab, you can compare the propensities of different offers across groups and select the one with the highest propensity as the next best action. Verified Reference:Pega Academy - Decisioning Consultant - Arbitrating actions

Question 6

U+ Bank, a retail bank, has purchased Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.

As a decisioning architect, how do you recommend the bank implements this requirement?

ACreate an external email treatment and use an external tool to design the email.

BCreate an external email treatment and use Customer Decision Hub to design the email.

CCreate an internal email treatment and import the email content HTML.

DCreate an internal email treatment and use Customer Decision Hub to design the email.

Answer : A

To implement this requirement, you need to select the Refresh the audience checkbox in the outbound run configuration. This option allows you to refresh the audience data before each run by executing a data flow that reads from your customer data source and updates your customer data set. This way, you can ensure that the outbound run always uses the latest customer information available in your system. Verified Reference:Pega Academy - Decisioning Consultant - Configuring outbound runs

Question 7

What does a dotted line from a "Group By" component to a "Filter" component mean?

AThere is a one-to-one relationship between the 'Group By' and the 'Filter' components.

BTo evaluate the 'Group By' component, the 'Filter' component is evaluated first.

CA property from the 'Group By' is referenced by the ''Filter' component.

DInformation from the 'Group By' is copied over to the 'Filter' component.

Answer : C

A dotted line from a ''Group By'' component to a ''Filter'' component means that a property from the ''Group By'' is referenced by the ''Filter'' component. For example, if you group customers by age and then filter them by average spending, you need to reference a property from the ''Group By'' component, such as .pxSegment, in the ''Filter'' component. A dotted line does not indicate a one-to-one relationship, an evaluation order, or a copying of information between components

Pegasystems Certified Pega Decisioning Consultant 8.8 PEGACPDC88V1 Exam Questions