Pegasystems PEGACPSA88V1 Exam Practice Test Instant Access

Question 1

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement you need to set the_____________ in the service level to 3 days

Available Choices (select all choices that are correct)

Agoal

Bpassed deadline

Cdeadline

Durgency

Answer : C

To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user. Reference: https://academy.pega.com/topic/deadline-interval/v1

Question 2

Which two field types are specialized versions of the Query field type? (Choose two )

Available Choices (select all choices that are correct)

AA Picklist

BCase reference

CData reference

DEmbedded data

Answer : B, C

These two field types are specialized versions of the Query field type. A Query field type allows users to select a value from a list that is populated by running a report definition rule or by referencing another field value rule. A Case reference field type allows users to select an existing case from a list that is populated by running a report definition rule on the Work- class or one of its subclasses. A Data reference field type allows users to select an existing data object from a list that is populated by running a report definition rule on a specific data class. Reference: https://community.pega.com/knowledgebase/articles/user-experience/86/configuring-field-types

Question 3

Which one of the following statements about configuring application access is true?

Available Choices (select all choices that are correct)

AYou must configure an Access Deny record to prevent user access

BThe Persona access landing page is available in Dev Studio

CThe system uses the most restrictive setting when an access group lists more than one role

DProduction-level values impact whether certain Access When rules evaluate to true

Answer : C

This statement about configuring application access is true. An access group is a rule that defines the roles and permissions that users have in an application. An access group can list more than one role, but the system uses the most restrictive setting when there is a conflict between roles. For example, if one role allows creating a case and another role denies creating a case, the system denies creating a case for users who belong to both roles. Reference: https://community.pega.com/knowledgebase/articles/security/86/access-groups

Question 4

A company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down " You configure a Search duplicate cases step to identify duplicate IT tickets What is the basic condition for the Search duplicate cases step?

Available Choices (select all choices that are correct)

AIssue type is same

BName of submitter is same

CDepartment is same

DOffice location is same

Answer : A

The basic condition for the Search duplicate cases step is to compare the issue type of the current case with the issue type of existing cases. This way, only cases that have the same issue type are considered as potential duplicates. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/searching-duplicate-cases

Question 5

In which two situations is it appropriate to use a decision table? (Choose two.

Available Choices (select all choices that are correct)

Adance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month

BOrder total is calculated based on the quantity and price of the items in the customer's shopping cart

CA hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.

DIf customers decide to add insurance, checked bags or early boarding to their airtine tickets extra fees are added to their order total

Answer : A, C

In these two situations, it is appropriate to use a decision table because they involve deriving values that have one of a few possible outcomes based on multiple variables. For example, the dance studio can use a decision table to recommend different membership types based on different combinations of number and type of dance classes. The hair care company can use a decision table to suggest different product lines based on different combinations of hair characteristics. Reference: https://academy.pega.com/topic/decision-tables/v1

Question 6

What do you configure in the Context section of a data transform rule that you create in Pega Platform?

Choices (select all choices that are correct)

AThe application layer, class, and ruleset version that the rule applies to

BThe rule types that you previously marked as relevant records

CThe case types, user portals, and personas that use the rule

DThe application name rule type label, and rule identifier

Answer : A

The context section of a data transform rule defines the scope and applicability of the rule. It specifies the application layer, such as framework or implementation, the class that the rule applies to, and the ruleset version that contains the rule. Reference: https://community.pega.com/sites/default/files/help_v88/procomhelpmain.htm#rule-/rule-obj-/rule-obj-property/context.htm

Question 7

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?

Available Choices (select all choices that are correct

ACreate a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal

BApply an optional action to the Travel booking case type to allow the passenger to provide the information as needed

CAdd an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process

DConfigure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal

Answer : C

To meet the requirement, you can add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process. The condition can be based on a property that indicates whether the passenger is traveling with a service animal or not. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-processes-case-life-cycle

Pegasystems PEGACPSA88V1 Certified Pega System Architect 8.8 Exam Practice Test