Pegasystems PEGACPSA88V1 Exam Questions Instant Access

Question 1

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

AAdd a persist case shape after the first step.

BConfigure the starting flow to instantiate the case type as a temporary case.

CApply a when condition to the first step to persist only cases requiring updates.

DConfigure the first step to instantiate the case type as a temporary case.

Answer : C, D

Question 2

What do you configure in the Context section of a data transform rule that you create in Pega Platform?

Choices (select all choices that are correct)

AThe application layer, class, and ruleset version that the rule applies to

BThe rule types that you previously marked as relevant records

CThe case types, user portals, and personas that use the rule

DThe application name rule type label, and rule identifier

Answer : A

The context section of a data transform rule defines the scope and applicability of the rule. It specifies the application layer, such as framework or implementation, the class that the rule applies to, and the ruleset version that contains the rule. Reference: https://community.pega.com/sites/default/files/help_v88/procomhelpmain.htm#rule-/rule-obj-/rule-obj-property/context.htm

Question 3

In which two situations is it appropriate to use a decision table? (Choose two.

Available Choices (select all choices that are correct)

Adance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month

BOrder total is calculated based on the quantity and price of the items in the customer's shopping cart

CA hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.

DIf customers decide to add insurance, checked bags or early boarding to their airtine tickets extra fees are added to their order total

Answer : A, C

In these two situations, it is appropriate to use a decision table because they involve deriving values that have one of a few possible outcomes based on multiple variables. For example, the dance studio can use a decision table to recommend different membership types based on different combinations of number and type of dance classes. The hair care company can use a decision table to suggest different product lines based on different combinations of hair characteristics. Reference: https://academy.pega.com/topic/decision-tables/v1

Question 4

A disputed transaction case records account information using a page property Account information is recorded at the time the case is created and does not update when the case is further processed Account information is stored in an external system and accessed by a data page.

How do you configure the account information page?

Available Choices (select all choices that are correct

ASelect Copy from a data page on the page property

BConfigure the page property to refer to a keyed data page

CSelect Refer to a data page on the page property

DDefine a reference property that refers to the data page

Answer : A

To configure the account information page, you can select Copy from a data page on the page property. This option copies the data from the data page to the clipboard page when the case is created and does not update it when the case is further processed. A data page is a rule that defines how and when to load data into memory for use by an application. Reference: https://community.pega.com/knowledgebase/articles/data-management-and-integration/86/data-pages

Question 5

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors. Which approach fulfills this requirement?

Available Choices (select all choices that are correct

ACreate one work group for both personas and route to the work group

BCreate one new work queue and spirt the tasks by type

CCreate two new work queues one for editors and one for actors

DCreate two new work groups in Dev Studio that reference one work queue

Answer : C

To fulfill this requirement, you can create two new work queues one for editors and one for actors. Work queues are used to route tasks to groups of users who share similar skills or responsibilities. You can then route Edit Script tasks to the editors work queue and Record Script tasks to the actors work queue. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/routing-work-queues

Question 6

Sales managers must be able to approve sales quote proposals by email and from their mobile devices How do you implement this requirement?

Available Choices (select all choices that are correct)

AAdd an Approve/Reject step and enable email notifications on the case type

BAdd an Approve /Reject step and enable approval from email and mobile

CAdd an Approve/Reject step and a Send Email step

DAdd an Approve/Reject step with mobile approval enabled and add a Send Email step

Answer : B

To implement this requirement, you can add an Approve /Reject step and enable approval from email and mobile. This way, sales managers can approve sales quote proposals by clicking a link in an email or by using their mobile devices. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/configuring-approval-email-and-mobile

Question 7

During testing you notice that the Send case status email step does not send an email Which work Item do you create in Agile Workbench to address this issue?

ABug

BScenario test

CFeedback

DUser story

Answer : A

A bug is a work item that describes an error or defect in the application that prevents it from functioning as expected. A bug should be created in Agile Workbench to address the issue of the Send case status email step not sending an email. Reference: https://community.pega.com/knowledgebase/articles/pega-platform-capabilities/86/creating-bugs-agile-workbench

Pegasystems Certified Pega System Architect 8.8 PEGACPSA88V1 Exam Questions