Pegasystems PEGACSA72V1 CSA Exam Practice Test Instant Access

Question 1

An insurance company offers personal property policies. Art collections and wine collections are categorized as special types of personal properties. The company employs appraisers who are qualified to perform appraisals for either art collection or wine collections. Appraisers can only perform appraisal assignments in their qualified field.

How would you configure the router so that the assignment is worked on by a qualified appraiser?

AAssociate each appraiser to one of two work groups that correspond to the appraisal qualifications.

BAssociate each appraiser to the appraiser work group.

CAssociate each appraiser to a work group that useswork group parameters.

DAssociate each appraiser to a work group that uses skill parameters.

Answer : D

Question 2

Before a member is admitted to a hospital, a health care organization reviews authorization requests for insurance coverage. An intake operator performs the Review Authorization Request assignment to determine if the member qualifies for coverage.

If the member qualifies for coverage, the case advances to the Review Treatment assignment for review by a physician. When the case arrives in the physician's worklist, the system automatically sends the physician an email.

If the member is denied coverage, the system resolves the request. The system also automatically sends two types of correspondence to the member: a letter and an email notification.

How would you configure the process so that the system automatically sends an email to the physician when the case arrives at the physician's worklist?

AAdd an SLA to the Review Treatment assignment that includes an escalation notification.

BAdd a notification to the Review Authorization Request assignment.

CAdd a notification to the Review Treatment assignment.

DAdd a SendCorrespondence local action to the Review Authorization Request assignment.

Answer : A

Question 3

An assignment must route work to the current work group manager. Which router option do you use?

AUse the standard ToWorkGroup router and specify the current workgroup manager's ID as the destination.

BUse the standard ToWorkGroup router.

CUse the standard ToWorkGroupManager router.

DUse the standard ToWorkGroupManager router and specify the current user as the user routing the assignment.

Answer : C

Reference

https://pdn.pega.com/routing-assignment

Question 4

In which situation is the use of an activity necessary?

ACalculating the age from the date of birth

BConcatenating two strings values

CWriting a message toa log file

DSetting default values when creating a case

Answer : C

Question 5

As part of an authorization process, you need to check whether members of a health care organization are eligible for coverage based on the policy contract terms. Your application uses an activity to perform this evaluation.

Which shape would you use to add the activity to the process?

AUtility

BAssignment

CConnector

DSubprocess

Answer : A

Question 6

You have been asked to configure the following relationship between three case types: Account Open, Link Savings, and Fund Account.

1. A customer can complete an Account Open case before completing a Fund Account case.

2. A customer must complete a Link Savings case before completing a Fund Account case.

Which configuration satisfies this requirement?

AConfigure theAccount Opencase type to create aFund Accountcase as a top-level case. Configure theAccount Opencase type to create aLink Savingscase as a child case.

BConfigure theAccount Opencase type to create aFund Accountcase as a childcase. Configure theFund Accountcase type to create aLink Savingscase as a top-level case.

CConfigure theAccount Opencase type to create aFund Accountcase as a top-level case. Configure theFund Accountcase type to create aLink Savingscase as achild case.

DConfigure theAccount Opencase type to create the other cases as top-level cases. Add a validate rule to theAccount Opencase to require a resolvedLink Savingscase before theFund Accountcase can be resolved.

Answer : C

Question 7

Pega 7 comes with numerous API activities. In which situation would you explore available API activities?

AWhen automating case processing

BWhen creating a new case type

CWhen designing your data model

DWhen debugging an application

Answer : A

Pegasystems PEGACSA72V1 Certified System Architect (CSA) 72V1 CSA Exam Practice Test