Select the use case that requires an integration by using robotic process automation (RPA).
Answer : A
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
Answer : C
Which configuration informs a user by email when an assignment is added to the user's worklist?
Answer : A
In an insurance claim application, you have the following requirement: All claims must be processed within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?
Answer : C
Which two situations require a data type? (Choose Two)
Answer : A, C
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?
Answer : B
User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?
Answer : D