Pegasystems Certified Pega Business Architect (PCBA) 87V1 PEGAPCBA87V1 Exam Questions

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Total 74 questions
Question 1

In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss. Depending on the situation, some claims are investigated for potential fraud in parallel to the actual claim process.

Which two case types do you create to support this scenario? (Choose Two)



Answer : A, D

These two case types can support the scenario of filing home insurance claims with items of loss and potential fraud investigation. Items of loss can be implemented as a child case type that represents each item that is claimed by the customer. Fraud investigation can be implemented as a parallel process that runs in the background while the main claim process is ongoing. The other options are either incorrect or irrelevant for this scenario. Reference: https://academy.pega.com/topic/child-cases/v1 https://academy.pega.com/topic/parallel-processes/v1


Question 2

What two visualizations can you use to present insight data on the Explore Data landing page? (Choose Two)



Answer : A, C

You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart. You can also filter, sort, group, and drill down the data in both types of visualizations. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page


Question 3

How do you guide users through an application form without requiring user training?



Answer : B

To guide users through an application form without requiring user training, you can add an instruction to the assignment that explains what users need to do in that step of the case life cycle. The instruction can provide helpful tips, examples, or links to more information. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/adding-instructions-assignments


Question 4

As a Business Architect, you are asked to establish the core team for the upcoming Directly Capture Objectives (DCO) sessions. Which three roles do you invite to the DCO sessions? (Choose Three)



Answer : A, C, E

The three roles that you invite to the DCO sessions are product owner, subject matter experts, and system architect. The product owner is the primary stakeholder who represents the business vision and priorities for the application. The subject matter experts are the users or customers who provide input and feedback on the application requirements and functionality. The system architect is the technical lead who designs and builds the application using Pega Platform. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81


Question 5

In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days. To meet this requirement you configure a service level. Where should the service level be configured?



Answer : A

To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/defining-service-levels-case-types


Question 6

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.

Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?



Answer : D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product


Question 7

Which two statements are true about insights? (Choose Two)



Answer : A, B

Insights are interactive visualizations that help you explore and analyze data in your application. You can create insights from data queries by selecting the fields that you want to include and choosing a visualization type, such as a chart or a table. You can also share insights with other users or embed them in dashboards or portals. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/creating-insights


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Total 74 questions