Pegasystems PEGAPCBA87V1 Certified Pega Business Architect (PCBA) 87V1 Exam Practice Test

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Total 74 questions
Question 1

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.

Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?



Answer : D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product


Question 2

As a Business Architect, you are asked to establish the core team for the upcoming Directly Capture Objectives (DCO) sessions. Which three roles do you invite to the DCO sessions? (Choose Three)



Answer : A, C, E

The three roles that you invite to the DCO sessions are product owner, subject matter experts, and system architect. The product owner is the primary stakeholder who represents the business vision and priorities for the application. The subject matter experts are the users or customers who provide input and feedback on the application requirements and functionality. The system architect is the technical lead who designs and builds the application using Pega Platform. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81


Question 3

Your client is planning their next MLP release.

What three pillars are used to capture information for the release' (Choose Three)



Answer : A, B, E

The three pillars that are used to capture information for the release are personas and channels, data and interfaces, and micro journeys. Personas and channels define who uses the application and how they access it. Data and interfaces define what information is stored and displayed in the application. Micro journeys define how users achieve their goals and outcomes in the application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81


Question 4

Which three of the following options are characteristics of a good user story? (Choose Three)



Answer : A, B, C

A user story is a concise description of a feature or functionality that a user wants to achieve in an application. A good user story has three characteristics: it can be tested, it reflects the business value the client receives, and it is easy to understand. It can be tested means that the user story has clear and measurable acceptance criteria that verify whether it meets the user's expectations. It reflects the business value the client receives means that the user story explains why the feature or functionality is important or beneficial for the user or the business outcome. It is easy to understand means that the user story uses simple and consistent language that avoids technical jargon or ambiguity. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81


Question 5

In a hiring application:

An employee interviews the candidate.

The Human Resources (HR) team creates and sends the offer letter.

The Information Technology (IT) team assigns the workstation.

The facilities team assigns the work desk.

To meet these requirements, what personas do you create?



Answer : D

To meet these requirements, you need to create four personas: Employee, HR, IT, and Facilities. A persona is a role that represents a group of users who perform similar tasks in your application. You can use personas to define user stories, assign tasks, configure access groups, and design user interfaces for your application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81


Question 6

In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days. To meet this requirement you configure a service level. Where should the service level be configured?



Answer : A

To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/defining-service-levels-case-types


Question 7

How do you indicate the progress of a case towards resolution?



Answer : B

To indicate the progress of a case towards resolution, you need to update the case status on the appropriate steps. The case status reflects the current state of a case and helps users track its progress. You can use standard statuses such as New, Pending-Approval, or Resolved-Completed, or define custom statuses for your application. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/updating-case-status


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Total 74 questions