Pegasystems PEGAPCBA87V1 Certified Pega Business Architect (PCBA) 87V1 Exam Practice Test

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Total 74 questions
Question 1

Which statement most accurately describes the use of Pega Mobile Preview?



Answer : B

Pega Mobile Preview is a feature that allows you to view and interact with your Pega application on a mobile device without installing the app. It helps you to test the user interface and functionality of your app on different devices and screen sizes. Reference: https://community.pega.com/knowledgebase/articles/pega-mobile/86/using-pega-mobile-preview


Question 2

Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. Tenants may submit multiple maintenance requests for different request types. The company wants to identify duplicate maintenance requests from the same address.

Which two configurations, when used together on the Search duplicate cases step, achieve this goal? (Choose Two)



Answer : A, C

To identify duplicate maintenance requests from the same address, you need to configure the apartment address and the tenant name as basic conditions on the Search duplicate cases step. Basic conditions are fields that must match exactly for cases to be considered duplicates. The request type is not relevant for identifying duplicates, and weighted conditions are used for fields that may have similar but not exact values. Reference: https://docs-previous.pega.com/case-management/87/searching-duplicate-cases


Question 3

Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?



Answer : A

To enable sales managers to approve sales quote proposals by email and from a mobile device, you need to add an Approve/Reject step to the case life cycle and enable email and mobile approval. This option allows sales managers to approve or reject the proposal by replying to an email message or by using a mobile app. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-email https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-mobile-devices


Question 4

Which two options can you configure for a mobile app channel? (Choose Two)



Answer : A, D

These two options are examples of configurations that you can perform for a mobile app channel. A mobile app channel defines how a case type is displayed and processed on a mobile device. You can configure security behavior such as biometric identifiers, encryption, or offline authentication for a mobile app channel. You can also manage administrative functions such as access to log files, crash reports, or feedback forms for a mobile app channel. The other options are either incorrect or irrelevant for this question. Reference: https://docs-previous.pega.com/mobile/87/configuring-mobile-app-channels


Question 5

Which requirement do you satisfy by using a Wait step?



Answer : B

This requirement can be satisfied by using a Wait step with a Timer wait type that pauses a case until a set date/time interval expires or until a reference date/time is reached. In this case, the Wait step can be configured to pause the Accident Claim case for 48 hours after the accident date/time property value. The other requirements do not involve pausing a case based on a timer or a case dependency, but rather on user actions or inputs. Reference: https://academy.pega.com/topic/case-workflow-dependency/v1


Question 6

A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:

Stolen card

Duplicate charge

Fulfillment error

Most disputes for the stolen cards occur at two vendors, MegaMart and MaxValu. The fraud analyst requests a report that displays stolen card disputes meeting the following thresholds:

USD 25 or more at MaxValu

USD 50 or more at MegaMart

Given the following filter conditions, which logic statement returns the correct subset of transaction disputes?



Answer : A

The logic statement A returns the correct subset of transaction disputes because it filters the cases by the vendor name (F1 or F2), the transaction amount (F3 or F4), and the dispute reason (F5). The parentheses indicate the order of operations and the AND and OR operators combine the conditions. The logic statement A can be read as follows: Return the cases where (the vendor is MaxValu and the amount is greater than or equal to 25) OR (the vendor is MegaMart and the amount is greater than or equal to 50) AND (the dispute reason is stolen card). Reference: https://community.pega.com/knowledgebase/articles/reporting/86/filtering-data-reports


Question 7

The business process for an automobile insurance claim consists of the following phases:

* Submission: The customer contacts a customer service representative (CSR) to file the claim.

* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

* Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?



Answer : A

The Repair phase can be implemented as a child case because it represents work that is performed by a third party and can be processed in parallel with other phases. A child case also allows for different reporting options and time frames for the repair work. The other phases are part of the main business process and should be implemented as steps or stages in the top-level case. Reference: https://academy.pega.com/topic/child-cases/v1


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Total 74 questions