Pegasystems PEGAPCBA87V1 Certified Pega Business Architect (PCBA) 87V1 Exam Practice Test

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Total 74 questions
Question 1

How do you provide users with guidance for completing a form and avoid the need for application training?



Answer : C

it provides users with guidance for completing a form and avoids the need for application training. An instruction is a short text that appears above a form and explains what the user needs to do to complete the task. An instruction can help users understand the purpose and context of a form and reduce errors or confusion. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 9: User Interface)


Question 2

Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.

Which two configurations, when applied in combination, achieve this behavior? (Choose Two)



Answer : A, D

These answers are correct because they achieve the behavior of creating a case ID only when the customer chooses to make changes to their membership. Temporary cases are cases that are not stored in the database until a Persist case step is reached in the case life cycle. This way, the case can be abandoned without creating any records or consuming any resources. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 4: Case Design)


Question 3

Which two requirements demonstrate the need to configure correspondence? (Choose Two)



Answer : C, D

These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send information or documents related to a case to customers, stakeholders, or other parties involved in the case. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 7: Correspondence)


Question 4

Select the use case that requires an integration by using robotic process automation (RPA).



Answer : B

This use case requires an integration by using robotic process automation (RPA). RPA is a technology that automates tasks by mimicking human interactions with user interfaces of applications or systems. You can use RPA to integrate with legacy systems that lack an exposed API or a standard protocol for data exchange. For example, you can use RPA to update a customer profile in a legacy system by launching the system's application, entering the customer data, and clicking the save button. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/integrating-robotic-process-automation


Question 5

Using the Pega Express"" delivery approach, governance is established during which phase of the project'



Answer : C

Using the Pega Express delivery approach, governance is established during the prepare phase of the project. The prepare phase involves setting up the project team, roles, responsibilities, tools, processes, and standards that will guide the project delivery. Governance ensures that the project is aligned with the business objectives, follows best practices, meets quality criteria, and delivers value to the stakeholders. Reference: https://community.pega.com/knowledgebase/articles/pega-express-methodology/86/prepare-phase


Question 6

A transaction dispute case type allows customers to dispute a bank card transaction for one of three reasons:

Stolen card

Duplicate charge

Fulfillment error

Most disputes for the stolen cards occur at two vendors, MegaMart and MaxValu. The fraud analyst requests a report that displays stolen card disputes meeting the following thresholds:

USD 25 or more at MaxValu

USD 50 or more at MegaMart

Given the following filter conditions, which logic statement returns the correct subset of transaction disputes?



Answer : A

The logic statement A returns the correct subset of transaction disputes because it filters the cases by the vendor name (F1 or F2), the transaction amount (F3 or F4), and the dispute reason (F5). The parentheses indicate the order of operations and the AND and OR operators combine the conditions. The logic statement A can be read as follows: Return the cases where (the vendor is MaxValu and the amount is greater than or equal to 25) OR (the vendor is MegaMart and the amount is greater than or equal to 50) AND (the dispute reason is stolen card). Reference: https://community.pega.com/knowledgebase/articles/reporting/86/filtering-data-reports


Question 7

Which statement most accurately describes the use of Pega Mobile Preview?



Answer : B

Pega Mobile Preview is a feature that allows you to view and interact with your Pega application on a mobile device without installing the app. It helps you to test the user interface and functionality of your app on different devices and screen sizes. Reference: https://community.pega.com/knowledgebase/articles/pega-mobile/86/using-pega-mobile-preview


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Total 74 questions