Pegasystems PEGAPCBA87V1 Exam Questions Instant Access

Question 1

How do you route an assignment so that any available member of the Finance department can perform the task?

ARoute the assignment to a work list.

BRoute the assignment to the admin user ID.

CRoute the assignment separately to all members.

DRoute the assignment to a work queue.

Answer : D

it routes an assignment so that any available member of the Finance department can perform the task. A work queue is a shared list of assignments that can be accessed by multiple users who have the same role or skill. By routing the assignment to a work queue, you can ensure that any qualified user can pick up and complete the task. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 8: Routing)

Question 2

You are assigned to a pega implementation project as a pega business architect.

Which task are you expected to perform?

AIdentify the initial of case types.

BHelp to refine ahead of a sprint.

CIdentify the scope of the initial release.

DOrganize the project Kickoff meeting.

Answer : B

A Pega Business Architect is expected to help to refine ahead of a sprint by applying design thinking and the Pega Express methodology to define the right scope and yield faster business results. A Pega Business Architect also facilitates discussions and drives decision making with stakeholders and subject matter experts using Pega tools and best practices. Reference: https://community.pega.com/roles/business-architect

Question 3

Which two requirements demonstrate the need to configure correspondence? (Choose Two)

AAssign a new insurance claim to a case worker to process.

BPhone a customer for additional information about the case.

CFax a new insurance claim to the auto repair shop.

DText the customer with status changes in an insurance claim.

Answer : C, D

These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send information or documents related to a case to customers, stakeholders, or other parties involved in the case. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 7: Correspondence)

Question 4

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.

How do you configure the report definition?

ACreate a filter for each cost center and count the case IDs.

BSummarize the case ID column by count.

CSummarize the regional cost centers by count.

DDefine a function for the cost center column to total the case IDs.

Answer : B

To show the total number of purchase requests for each of the regional cost centers, you need to summarize the case ID column by count and group the results by the regional cost center column. This will create a summary report that displays the count of case IDs for each cost center value. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/summarizing-data-reports

Question 5

During testing, you notice that the Send case status email step does not send an email. Which work item do you create in Agile Workbench to address this issue?

AStatus

BBug

CUser Story

DFeedback

Answer : B

To address this issue, you need to create a bug in Agile Workbench. A bug is a type of work item that represents a defect or an error in an application that prevents it from functioning as expected or meeting the acceptance criteria. You can create bugs during testing or development to track and resolve issues in your application. Reference: https://community.pega.com/knowledgebase/articles/agile-workbench/86/creating-bugs

Question 6

Your client is planning their next MLP release.

What three pillars are used to capture information for the release' (Choose Three)

APersonas and Channels

BData and Interfaces

CReports

DNon-functional

EMicro journeys

Answer : A, B, E

The three pillars that are used to capture information for the release are personas and channels, data and interfaces, and micro journeys. Personas and channels define who uses the application and how they access it. Data and interfaces define what information is stored and displayed in the application. Micro journeys define how users achieve their goals and outcomes in the application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81

Question 7

How do you indicate the progress of a case towards resolution?

AConfigure a case notes field to capture progress information.

BUpdate the case status on the appropriate steps.

CDesign intent-driven user interfaces.

DApply service levels to the assignment steps.

Answer : B

To indicate the progress of a case towards resolution, you need to update the case status on the appropriate steps. The case status reflects the current state of a case and helps users track its progress. You can use standard statuses such as New, Pending-Approval, or Resolved-Completed, or define custom statuses for your application. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/updating-case-status

Pegasystems Certified Pega Business Architect (PCBA) 87V1 PEGAPCBA87V1 Exam Questions