Pegasystems PEGAPCBA87V1 Exam Practice Test Instant Access

Question 1

How do you guide users through an application form without requiring user training?

ASend a notification to the assigned user.

BAdd an instruction to the assignment.

CAdd an optional action to the case to explain the task.

DAdd the corresponding step to an appropriate stage.

Answer : B

To guide users through an application form without requiring user training, you can add an instruction to the assignment that explains what users need to do in that step of the case life cycle. The instruction can provide helpful tips, examples, or links to more information. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/adding-instructions-assignments

Question 2

What two visualizations can you use to present insight data on the Explore Data landing page? (Choose Two)

AList

BCSV file

CInteractive chart

DExportable data page

Answer : A, C

You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart. You can also filter, sort, group, and drill down the data in both types of visualizations. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page

Question 3

A requirement states: A customer can update an address at any point during case processing by performing the following steps.

1. The customer submits the new address.

2. The application verifies that the address matches postal service requirements.

3. The customer then confirms the corrected address.

How do you configure this requirement?

AAdd an alternate stage to the case life cycle to change the address.

BAdd a case-wide optional action to the workflow to perform the address change process.

CAdd a case-wide optional action to the workflow to submit a new address.

DAdd a button to each assignment to present the customer with a form to submit a new address.

Answer : B

To configure the requirement that a customer can update an address at any point during case processing, you need to add a case-wide optional action to the workflow that performs the address change process. A case-wide optional action is an action that users can invoke at any time during the case life cycle. The address change process can be a series of steps that include submitting the new address, verifying it, and confirming it. The other options are either incorrect or irrelevant for this requirement. Reference: https://academy.pega.com/topic/optional-actions/v1

Question 4

An event center has a case type that allows customers to book a dining room for events. After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs:

If customers do not ask for catering, they receive a rental rate quote for the dining room.

If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote.

Which two options do you use to configure the case type to achieve the requested behavior' (Choose Two)

ACreate a process for customers to indicate menu preferences. Add the process as a case-wide optional action.

BCreate parallel processes for providing menu preferences and for providing the customer with the rental rate quote.

CCreate a checkbox for customers to indicate whether they want catering for the event. Add a decision shape that evaluates whether the customer checks the box.

DConfigure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.

Answer : C, D

To display the Select hotel amenities section only if customers indicate that they want catering for the event, you need to create a checkbox for customers to select and add a decision shape that evaluates whether the checkbox is selected or not. If the checkbox is selected, the case life cycle proceeds to the Select hotel amenities section; otherwise, it skips that section and goes to the next step. You also need to configure the menu preferences and appointment date fields with a visibility condition that depends on the checkbox value, so that they are only displayed when customers want catering for the event. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements https://docs-previous.pega.com/case-management/87/adding-decision-shapes-case-life-cycles

Question 5

In a hiring application:

An employee interviews the candidate.

The Human Resources (HR) team creates and sends the offer letter.

The Information Technology (IT) team assigns the workstation.

The facilities team assigns the work desk.

To meet these requirements, what personas do you create?

AEmployee, HR, Facilities

BEmployee, IT, Facilities

CHR, IT, Facilities

DEmployee, HR, IT, Facilities

Answer : D

To meet these requirements, you need to create four personas: Employee, HR, IT, and Facilities. A persona is a role that represents a group of users who perform similar tasks in your application. You can use personas to define user stories, assign tasks, configure access groups, and design user interfaces for your application. Reference: https://academy.pega.com/library/81/pega-certified-business-architect-pcba-81

Question 6

Which requirement do you satisfy by using a Wait step?

AAn Accident Claim case pauses until a user uploads an accident image.

BAn Accident Claim case pauses until 48 hours after the accident.

CAn Accident Claim case pauses until an email is sent to the user.

DAn Accident Claim case pauses until a manager approves the request.

Answer : B

This requirement can be satisfied by using a Wait step with a Timer wait type that pauses a case until a set date/time interval expires or until a reference date/time is reached. In this case, the Wait step can be configured to pause the Accident Claim case for 48 hours after the accident date/time property value. The other requirements do not involve pausing a case based on a timer or a case dependency, but rather on user actions or inputs. Reference: https://academy.pega.com/topic/case-workflow-dependency/v1

Question 7

A reservation process allows customers to reserve a flight, hotel room, and rental car as part of a travel Itinerary. Which configuration displays the Select hotel amenities section only if a user selects the Add amenities check box?

AA disable condition (when rule) applied to the Add amenities check box

BA disable condition (when rule) applied to the Select hotel amenities section

CA required condition (when rule) applied to the Add amenities check box

DA visibility condition (when rule) applied to the Select hotel amenities section

Answer : D

To display the Select hotel amenities section only if a user selects the Add amenities check box, you need to apply a visibility condition (when rule) to the section. The when rule can check whether the Add amenities check box is selected or not, and show or hide the section accordingly. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements

Pegasystems Certified Pega Business Architect (PCBA) 87V1 PEGAPCBA87V1 Exam Practice Test