How do you provide users with guidance for completing a form and avoid the need for application training?
Answer : C
How do you route an assignment so that any available member of the Finance department can perform the task?
Answer : D
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
Answer : C
Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
Answer : A, D
Select the use case that requires an integration by using robotic process automation (RPA).
Answer : B
You are defining a view for a loan application. If the loan applicant indicates that there is an existing open account, the Date account opened must be before the current date.
How do you configure the case type to verify that the value of Date account opened is in the past?
Answer : C
Using the Pega Express"" delivery approach, governance is established during which phase of the project'
Answer : C
