Pegasystems Pega Certified Data Scientist (PCDS) 86V1 PEGAPCDS86V1 Exam Practice Test

U+ Bank has a chat bot to service its customers. When customers initiate a chat, they are asked to describe the issue they would like to resolve. U+ Bank wants to increase customer satisfaction by assigning the support agent from the correct department to help the customer.

As a data scientist, you need to create a model which will predict the correct department based on the customer's input. To do this you build a_______________.

A company wants to capture the sentiment of relevant Twitter messages to allow its customer service representatives to concentrate only on the negative messages.

Sentiment refers to the general attitude of the author towards a subject and can be____________.

According to Forrester, it is far more expensive to attract new customers than it is to prevent existing customers from leaving.

Which model type do you use to predict if a customer is likely to churn?

The Filter component is used to filter________________,

Which business objective is best suited for the Next-Best-Action approach?

As a Data Scientist you want to use a predictive model to detect potential churn for a telco company. Which three options do you have? (Choose Three)

When building a predictive model, what is a valid predictor data type?