IASSC Certified Lean Six Sigma Yellow Belt ICYB-IASSC Exam Practice Test

The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.

The ROI for a project is a measurement metric that stands for _____________________ and is one of the methods used to measure the success of a Lean Six Sigma project.

The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.

When we create a Process Map we use a __________ to show the direction of work flow.

At the beginning of a project we must keep in mind there are basically three views of a process:

What you THINK it is, What it ACTUALLY is and What is DOCUMENTED.

When we create a Process Map we use a __________ to show the direction of work flow.

The following Business Case is constructed properly.

''During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.''