PeopleCert CASM Exam Questions Instant Access

Question 1

Which statement about Practice Backlog Refinement is TRUE?

AIt adds more detail to user stories

BIt removes user stories that are not needed

CIt determines the user stories for the next Sprint

DAll of the above

Answer : D

Practice Backlog Refinement involves continuous improvement of the backlog to ensure it is actionable and aligns with team goals.

A . Correct. Refinement involves adding detail to user stories to make them ready for implementation.

B . Correct. During refinement, outdated or irrelevant user stories are removed to maintain backlog clarity.

C . Correct. Refinement helps prioritize and prepare user stories for inclusion in the next Sprint.

D . Correct. All of these actions are part of the refinement process.

Scrum Guide 2020: Backlog Refinement process.

Question 2

Which event marks the beginning of a Sprint in Scrum?

ASprint Planning

BSprint Start

CSprint Review

DDaily Scrum

Answer : A

In Scrum, Sprint Planning is the event where the team collaborates to define the Sprint Goal and decide which items from the Product Backlog will be worked on during the Sprint. This marks the formal beginning of the Sprint.

A . Correct. Sprint Planning kicks off the Sprint by setting its goals and scope.

B . Incorrect. 'Sprint Start' is not an official Scrum term.

C . Incorrect. Sprint Review happens at the end of the Sprint to inspect the increment.

D . Incorrect. The Daily Scrum occurs every day during the Sprint but does not mark its start.

Scrum Guide 2020: Sprint Planning

Question 3

At which event does the Team typically discuss their velocity and capacity?

ASprint Review

BSprint Retrospective

CPractice Planning

DProcess Startup

Answer : C

The Practice Planning (or Sprint Planning in Scrum) event involves evaluating the team's velocity (historical delivery rate) and capacity (available resources) to determine what work can be committed to during the upcoming iteration.

A . Incorrect. The Sprint Review focuses on inspecting the increment and updating the backlog, not discussing velocity or capacity.

B . Incorrect. The Sprint Retrospective evaluates team performance but does not plan future work.

C . Correct. Velocity and capacity discussions occur during Practice/Sprint Planning to ensure realistic commitments.

D . Incorrect. The Process Startup (Daily Scrum equivalent) is a short status meeting and does not focus on capacity or velocity.

Scrum Guide 2020: Sprint Planning.

Question 4

An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?

ALean

BDevOps

CITIL

DScrum

Answer : D

Scrum provides a framework for managing complex work by breaking it into manageable Sprints, fostering team collaboration, and delivering incremental results.

A . Incorrect. While Lean optimizes processes and removes waste, Scrum provides a structured framework to manage focus in complex projects.

B . Incorrect. DevOps improves collaboration between development and operations but does not provide specific mechanisms for managing focus in complex projects.

C . Incorrect. ITIL focuses on service management rather than iterative project delivery.

D . Correct. Scrum's iterative and incremental approach helps teams focus on immediate priorities and deliver value regularly.

Scrum Guide 2020

Agile Practices for Complex Project Management

Question 5

Who makes the decision to release an Increment?

AThe Team

BThe Agile Practice Owner

CThe Agile Service Manager

DBoth A and B

Answer : B

In Scrum and Agile practices, the decision to release an increment typically lies with the Product Owner (or Agile Practice Owner in service contexts) because they are responsible for maximizing the value of the product and ensuring alignment with business needs.

A . Incorrect. While the team delivers the increment, the release decision is outside their authority.

B . Correct. The Agile Practice Owner is accountable for ensuring that a release aligns with business goals and customer needs.

C . Incorrect. The Agile Service Manager focuses on process facilitation, not increment releases.

D . Incorrect. The team supports increment development, but the release decision remains with the Agile Practice Owner.

Scrum Guide 2020: Role of the Product Owner in release decisions.

Question 6

What BEST describes the Practice Backlog?

AThe artifact that documents what will be needed in the next Sprint

BThe single source of requirements for a practice

CThe project plan that will guide the practice's implementation roadmap

DAll of the above

Answer : B

The Practice Backlog serves as the single source of truth for requirements within a service management practice, similar to how a Product Backlog functions in Scrum.

A . Incorrect. This describes a Sprint Backlog, not the Practice Backlog.

B . Correct. The Practice Backlog acts as the comprehensive repository for requirements specific to a practice.

C . Incorrect. While the Practice Backlog informs the roadmap, it is not a detailed project plan.

D . Incorrect. Only B accurately reflects the nature of a Practice Backlog.

ITIL 4 and Agile Service Management: Practice Backlog as a requirements repository.

Question 7

Which BEST describes a Microprocess Architecture?

AA set of interrelated microprocesses for an effective and efficient service management process

BA collection of integrated microprocesses for a successful service management practice

CAn organized structure for developing microprocesses that provide value

DAn interrelated collection of microprocesses that support Scrum

Answer : A

A Microprocess Architecture is a structured framework of interrelated microprocesses designed to improve the efficiency and effectiveness of service management processes.

A . Correct. This definition captures the purpose and functionality of a microprocess architecture in service management.

B . Incorrect. While integration is part of a microprocess architecture, the emphasis is on interrelation and service management effectiveness.

C . Incorrect. Although it mentions structure and value, it does not emphasize the interconnected nature of the microprocesses.

D . Incorrect. Microprocess architectures are not exclusive to Scrum but are broader in scope.

ITIL 4: Microprocess modularity and architecture principles.

PeopleCert Certified Agile Service Manager V2.1 CASM Exam Questions