How do you define Wait Time?
Answer : A
Wait Time is the time work spends waiting between process steps---wasted, non-value-added time.
Mathematically, Wait Time = Lead Time -- Cycle Time
Lead Time: Time from work request to delivery.
Cycle Time: Time spent actively working on the item.
Why is this important in DevOps? Identifying and reducing wait time (waste) is central to Lean/DevOps, directly improving flow and reducing delays.
Extract-style reference: ''Wait time is calculated as the difference between lead time and cycle time---highlighting bottlenecks in the value stream.'' --- DevOps Handbook PeopleCert DevOps Foundation v3.6: Wait time is a core Lean concept for optimizing flow.
What is the BEST description of the Theory of Constraints?
Answer : A
Theory of Constraints is a methodology that seeks to identify the single, most important limiting factor (constraint) in a process and systematically improve it until it's no longer the limiting factor.
Extract-style reference: ''The Theory of Constraints provides a powerful framework for identifying bottlenecks (constraints) that limit system performance and focusing improvement efforts on these areas to maximize throughput.'' --- Goldratt's Theory of Constraints DevOps Foundation syllabus discusses this as a foundational Lean concept, directly applicable to software delivery pipelines, where delays or resource shortages can restrict overall throughput.
Which of the following DevOps practices encourages conversation driven development, delivery and support?
Answer : B
ChatOps is the DevOps practice of using chat platforms (like Slack, Teams, Mattermost) as the central interface for communication, collaboration, and even automated deployment or support tasks. It encourages ''conversation-driven development, delivery, and support,'' making processes transparent and collaborative.
Second Way (A) is about feedback loops, but not specifically conversational platforms.
Communication Platforms (C) is a generic term.
VisOps (D) is not a standard DevOps term.
Extract-style reference: ''ChatOps is a collaboration model that connects people, tools, process, and automation into a transparent workflow. Teams communicate and execute commands from a central chat client.'' --- DevOps Handbook PeopleCert Foundation v3.6: ChatOps promotes rapid feedback and a culture of sharing.
According to the State of DevOps Reports, LOW performing organizations have:
Answer : D
The State of DevOps Reports show that LOW performing organizations have higher change failure rates, meaning a larger percentage of changes lead to incidents, outages, or degraded service. In contrast, high performers have more frequent deployments, faster lead times, and quicker recovery from incidents. Reference: DevOps Foundation v3.6 syllabus section 2.2; Accelerate: The Science of Lean Software and DevOps.
Agile funding can be______
Answer : D
Agile funding is flexible and adapts to the iterative, incremental nature of Agile and DevOps projects.
It can be fixed cost for some work, continuous cost for ongoing value streams, and is reviewed frequently to align with evolving priorities.
All three characteristics are true, so D (''All of the Above'') is correct.
Extract-style reference:
''Agile funding models support continuous review and adaptation, providing the flexibility required for digital transformation and DevOps ways of working.''
--- Project to Product, Mik Kersten
PeopleCert DevOps Foundation v3.6: Advocates funding models that encourage agility, experimentation, and rapid value delivery.
Which of the following MOST accurately describes DevOps?
Answer : D
DevOps is not simply a team, methodology, or standard. The PeopleCert DevOps Foundation v3.6 materials define DevOps as a ''cultural and professional movement'' that stresses communication, collaboration, integration, and automation to improve workflow between software developers and IT operations professionals. The cultural transformation is fundamental, emphasizing shared responsibilities, breaking down silos, and fostering continuous improvement. Reference: DevOps Foundation v3.6 syllabus section 1.1; State of DevOps Report; 'The Phoenix Project'.
Which of the following is NOT a crucial ingredient when leading a digital transformation?
Answer : B
Command (authoritarianism) is not a crucial ingredient for leading digital transformation. The key ingredients:
Collaboration
Curiosity
Courage
DevOps leadership is about empowering teams, experimenting, and driving change, not command-and-control.
Extract-style reference: ''Digital transformation leaders embrace collaboration, curiosity, and courage, fostering an environment where experimentation and learning drive change.'' --- Accelerate, DevOps Handbook PeopleCert DevOps Foundation v3.6: Advocates servant and transformational leadership, not command/control.