PeopleCert ITIL 4 Leader: Digital & IT Strategy ITIL-4-DITS Exam Practice Test

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Total 60 questions
Question 1

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.

What should be described in the section on opportunity cost?



Answer : D


Question 2

An organization is aiming to use an innovative social media platform to improve engagement with young consumers.

What should the organization's strategy focus on?



Answer : C


Question 3

An organization uses data virtualization and analysis technology for understanding the behavior patterns of people. They want to utilize this technology for a new initiative to improve operational excellence.

What is the BEST way to improve operational excellence with these technological capabilities?



Answer : C


Question 4

Which describes digital technology?



Answer : B


Question 5

An organization has decided to use 'customer analytics' techniques to identify opportunities to improve its products and services.

Which is the MOST beneficial approach for meeting this objective?



Answer : A


Question 6

Which describes an aspect of IT strategy?



Answer : A


Question 7

An organization has identified three initiatives to support a digital transformation strategy:

1. Upgrading technology

2 Adopting new software development approaches

3. Changing the structure of teams and departments

The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives

Which is the BEST approach to take when creating the business case(s)?



Answer : C


Page:    1 / 14   
Total 60 questions