PeopleCert PRINCE2 Agile Practitioner Project Management PRINCE2 Agile Practitioner Exam Questions

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Question 1

Project scenario - Get fit with football!

(Note: The companies and people within the scenario are fictional)

Introduction

A Local Government Authority (LGA) has decided to organize a six-a-side football tournament. The tournament will contribute towards achieving the targets set by a national initiative to improve the fitness of children under the age of 16. As part of the LGA's policy of self-funding, this has to be achieved at zero cost to the LGA (and therefore the local tax payer). The cost of the event will be covered through fees paid by teams registered to take part in the tournament, sponsorship and monies raised during the day. Any surplus would be used for the maintenance of local sports centres.

Teams can register under one of several age groups for both boys and girls. In addition, family members are asked to attend to provide support.

This sports event is designed to be a family day out. The football tournament will have an event village including a kidz'-zone, catering, car parking, mobile changing rooms and toilets. The tournament will take place on the LGA-owned football pitches near the centre of the town, although space is somewhat limited.

Scope

The initial scope of the project includes:

The project has been set up with four work streams to deliver this work:

1. Marketing

2. Website

3. Event Village

4. Staff Training

Project Background

The LGA have extensive experience in using PRINCE2 and will run the event as a single project. The project manager is fully conversant with PRINCE2 Agile. One office in the LGA building in the centre of town has been given to the project for the entire duration. The office is across the corridor from the Marketing Department and the project manager has already put a sign on the door that says 'Mission Control'.

Timeline

An initial timeline has been suggested and is shown in the following diagram. The timeline may evolve due to the agile ways of working. The timeline shows how work streams are broken down into work packages and/or timeboxes.

Staff Training - Additional information

The event will be supervised primarily by LGA staff volunteers. They will need to be trained in various skills so that:

A . the event is carried out safely and professionally;

B . staff members are able to give advice on health and fitness.

This is covered by four work packages:

1. Training syllabus:

* High-level design of the manual.

* Content of each module.

2. Course content for safety and professionalism:

* Detailed design of two modules:

* Health and Safety including basic first aid.

* Customer relations to look after people attending the event.

* Piloting the modules with a group of volunteers.

3. Course content tor giving advice on health and fitness:

* Detailed design of two modules:

* Exercise fundamentals including how to warm up and cool down.

* Healthy eating including what types of food are good for you.

* Piloting the modules with a group of volunteers.

4. Training delivery:

* Production of the training manual;

* Delivery of the training to the rest of the volunteers.

The Staff Training Team is staffed by in-house training staff members that have been involved in several waterfall projects but have not had any exposure to agile.

Using the Project Scenario and Staff Training Additional information, answer the following question:

The Staff Training Team had been working to the following assumption:

'All volunteers will be trained in all training materials.'

Quite late in the project, it has been identified that this assumption is incorrect. As a result, the team manager produced a chart of who needs to be trained in what modules. This was agreed with a customer representative and the team manager made the necessary amendments to the requirements in the backlog within the current timebox.

What BEST explains why the team manager's approach complies with the 'embrace change' target?

AIt applies the target well because the training will be delivered in the most accurate way.

BIt applies the target well because visualization is the most effective way to communicate change.

CIt applies the target poorly because the customer subject matter expert should represent the impacted stakeholders.

DIt applies the target poorly because the training acceptance criteria should be specified in the project product description.

Answer : A

By recognizing the incorrect assumption and producing a chart to clarify who needs to be trained in which modules, the team manager is adapting to the new information and ensuring that the training is aligned with the actual needs. This responsiveness to change helps deliver training more effectively, reflecting the principle of embracing change to improve outcomes.

Question 2

Project scenario - Get fit with football!

(Note: The companies and people within the scenario are fictional)

Introduction

Teams can register under one of several age groups for both boys and girls. In addition, family members are asked to attend to provide support.

Scope

The initial scope of the project includes:

The project has been set up with four work streams to deliver this work:

1. Marketing

2. Website

3. Event Village

4. Staff Training

Project Background

Timeline

Website - Additional information

A new website will be built for the event. There are five work packages within this product:

1. Initial homepage:

2. Team Registration functionality:

3. Social media promoting the event and its aims.

4. Applications (apps) to promote healthy lifestyles including fitness and healthy eating apps.

5. Health Park:

The Website Team have a lot of experience in IT and have been using agile for several years. They are delivering the website through five two-week timeboxes. The team uses a Scrum Master to facilitate and the Scrum process and coach people accordingly.

The Website Team are very good at Scrum. They have created a set of tasks to assess more difficult work and they refer to this as sprint zero.

Using the Project Scenario and Website Additional information, answer the following question:

The project manager has agreed with the Website team manager delivering the Social Media work package that the team should try using the Kanban method along with their existing Scrum approach to improve delivery.

The team is now going to use a Kanban board as part of their information radiator.

Which explains the additional benefit of combining these two agile approaches during the 'managing product delivery' process?

AA Kanban board makes the status of the Social Media work package visible to the delivery team.

BUsing Kanban limits the amount of work being carried out by the team, with the aim of improving delivery during the sprint.

CUsing Kanban limits the amount of scope change on the project and therefore increases velocity.

DBy using Kanban, collaborative working is enabled between members of the Website Team delivering the social media.

Answer : A

A Kanban board provides a visual representation of the workflow, making it easy for the team to see the status of tasks within the Social Media work package. This increased visibility helps the team manage their work more effectively, identify bottlenecks, and facilitate communication, enhancing overall productivity and coordination during the delivery process.

Question 3

Project scenario - Get fit with football!

(Note: The companies and people within the scenario are fictional)

Introduction

Teams can register under one of several age groups for both boys and girls. In addition, family members are asked to attend to provide support.

Scope

The initial scope of the project includes:

The project has been set up with four work streams to deliver this work:

1. Marketing

2. Website

3. Event Village

4. Staff Training

Project Background

Timeline

Marketing - Additional information

The marketing campaign has two key areas to promote:

1. The event itself including the football tournament, event village and fundraising activities.

2. The LGA's long term aim to improve the fitness of children under the age of 16.

The Marketing Team has received some initial Scrum training but is unsure how it can be applied to their marketing work.

The Marketing Team is keen that the project manager provides them with a clear brief for the campaign before they spend too much time on it.

They have experience of working with a variety of marketing channels, although they are not sure which channel(s) will work most effectively to promote this type of event, and in particular to promote the LGA's longer term health aims.

The Marketing Team is not clear on the priority to assign to the two aims for the event.

The Marketing Team will publish advertisements and/or promotional material every week, with more information in each issue to keep the message up to date.

Nine releases are scheduled at the end of each of the nine week-long timeboxes.

The nine timeboxes within the marketing work stream are scheduled to include:

Using the Project Scenario and Marketing Additional information, answer the following question:

The project manager has agreed that the 'Mission Control' room will have an issue register on the wall for project issues and all teams will display their own issue register on their own team wall as well.

Which BEST explains if this approach is suitable?

AThe issue registers may be difficult to keep synchronized across the teams so this should be avoided.

BEach team will be able to physically log and update issues during their daily stand-ups.

CA more formal approach would encourage issues to be raised that might otherwise be missed.

DA spreadsheet that all teams have access to would be a more agile way of working.

Answer : B

Having issue registers displayed on the team walls allows for immediate visibility and encourages team members to log and discuss issues as they arise during daily stand-ups. This promotes a culture of transparency and collaboration, making it easier for teams to manage and address issues in a timely manner.

Question 4

Which describes a characteristic of business as usual (BAU) work?

ALists of routine modifications, received regularly during the life of existing products. )

BA new team selected to address a specific problem or opportunity.

CA collection of difficult tasks that are managed together.

DA delivery which is part of a larger programme of work.

Answer : A

Routine Operations: BAU encompasses the standard activities and processes that are necessary for the daily functioning of an organization. This includes tasks that are performed regularly and consistently to maintain services, products, and overall operations.

Regular Modifications: BAU work often involves minor updates or modifications to existing products or services. These modifications are typically routine in nature, aimed at improving efficiency, fixing issues, or adapting to changes in the environment without major disruption.

Maintenance and Support: BAU includes maintenance tasks such as monitoring systems, providing customer support, and ensuring compliance with regulations. These tasks ensure that existing products and services continue to function effectively.

Predictable and Structured: Unlike projects that may have a defined start and end date, BAU work is ongoing and tends to follow established procedures. This predictability helps organizations manage their resources effectively.

Focus on Stability: The goal of BAU work is to maintain stability within the organization. While it may involve some level of change (like routine modifications), the primary focus is on ensuring that existing operations run smoothly.

Question 5

Project scenario - Get fit with football!

(Note: The companies and people within the scenario are fictional)

Introduction

Teams can register under one of several age groups for both boys and girls. In addition, family members are asked to attend to provide support.

Scope

The initial scope of the project includes:

The project has been set up with four work streams to deliver this work:

1. Marketing

2. Website

3. Event Village

4. Staff Training

Project Background

Timeline

Staff Training - Additional information

The event will be supervised primarily by LGA staff volunteers. They will need to be trained in various skills so that:

A . the event is carried out safely and professionally;

B . staff members are able to give advice on health and fitness.

This is covered by four work packages:

1. Training syllabus:

* High-level design of the manual.

* Content of each module.

2. Course content for safety and professionalism:

* Detailed design of two modules:

* Health and Safety including basic first aid.

* Customer relations to look after people attending the event.

* Piloting the modules with a group of volunteers.

3. Course content tor giving advice on health and fitness:

* Detailed design of two modules:

* Exercise fundamentals including how to warm up and cool down.

* Healthy eating including what types of food are good for you.

* Piloting the modules with a group of volunteers.

4. Training delivery:

* Production of the training manual;

* Delivery of the training to the rest of the volunteers.

The Staff Training Team is staffed by in-house training staff members that have been involved in several waterfall projects but have not had any exposure to agile.

Using the Project Scenario and Staff Training Additional information, answer the following question:

The Staff Training Team has developed the following user stories:

* 'As a volunteer, I want to be trained in healthy eating so that I can answer questions from the public on the long term aims of the LGA during the football tournament.' - Should Have

* As the LGA. I want all volunteers to have received mandatory health and safety training so that we can ensure that the event takes place in a safe environment for the public.' - Must Have

A suitably qualified trainer has been scheduled to deliver a course covering both requirements. Unfortunately, there is no-one available from the LGA to quality check the course materials for the healthy eating training until three days after the date scheduled for training delivery.

How should the team respond to this situation?

ADe-scope the healthy eating training and remove it from the current sprint/work package.

BReschedule the delivery of the combined course until after the healthy eating course materials are likely to be available.

CRemove the requirement for the volunteers to answer questions on the long term aims from the project product description.

DUse the unchecked healthy eating course materials and hold the combined course on the scheduled date.

Answer : B

Rescheduling the training delivery ensures that the volunteers receive the necessary and quality-checked materials for healthy eating, which is important for providing accurate information to the public. This approach maintains the integrity of the training while still addressing the mandatory health and safety training requirement. It prevents the risk of delivering potentially inadequate or unchecked content.

Question 6

Project scenario - Get fit with football!

(Note: The companies and people within the scenario are fictional)

Introduction

Teams can register under one of several age groups for both boys and girls. In addition, family members are asked to attend to provide support.

Scope

The initial scope of the project includes:

The project has been set up with four work streams to deliver this work:

1. Marketing

2. Website

3. Event Village

4. Staff Training

Project Background

Timeline

Event Village - Additional information

The aim of the event village is to provide a range of services and activities for anyone attending the football tournament.

The event village will comprise a number of work packages:

1. Event village design

2. A 'kids-zone' which includes trampolines and swings, as well as the opportunity to try out other sporting activities

3. Stalls which will be sold to local businesses to raise funds for the event:

4. A car park for 200 cars.

5. Temporary facilities including changing rooms, toilets and shower facilities.

6. Dismantling of the event village and clean up.

The Event Village Team is assembled using staff from various LGA departments who have no experience of working with agile.

Using the Project Scenario and Event Village Additional information, answer the following question:

It has been agreed that supervised access to the vendor stalls will only be allowed between 16:00 and 20:00 on the day before the event to allow set-up.

Which is the BEST means of communicating these arrangements to all of the vendors?

AUsing visualizations in the form of diagrams and pictures.

BBy e-mailing everyone and asking for confirmation of receipt.

CBy telephone to discuss the arrangements with each stall holder.

DFace to face in a workshop to enable discussion.

Answer : B

Emailing all vendors provides a clear, documented way to communicate the specific arrangements, and requesting confirmation of receipt ensures that each vendor acknowledges the information. This method is efficient for reaching multiple vendors simultaneously while allowing them to refer back to the details later.

Question 7

Project scenario - Get fit with football!

(Note: The companies and people within the scenario are fictional)

Introduction

Teams can register under one of several age groups for both boys and girls. In addition, family members are asked to attend to provide support.

Scope

The initial scope of the project includes:

The project has been set up with four work streams to deliver this work:

1. Marketing

2. Website

3. Event Village

4. Staff Training

Project Background

Timeline

Website - Additional information

A new website will be built for the event. There are five work packages within this product:

1. Initial homepage:

2. Team Registration functionality:

3. Social media promoting the event and its aims.

4. Applications (apps) to promote healthy lifestyles including fitness and healthy eating apps.

5. Health Park:

The Website Team are very good at Scrum. They have created a set of tasks to assess more difficult work and they refer to this as sprint zero.

Using the Project Scenario and Website Additional information, answer the following question:

There are several work packages being delivered during Stage 4. The Website Team Scrum Master is concerned that project-level issues may be overlooked and this might impact the Website Team during the current timebox.

Which agile way of working can be used as part of the 'controlling a stage' process to ensure that these issues are identified?

AScrum of Scrums.

BRetrospectives.

CMoSCoW.

DUser stories.

Answer : A

The Scrum of Scrums is a coordination practice used in Agile environments where multiple Scrum teams work on the same project. It allows representatives from different teams to meet regularly and discuss their progress, challenges, and any project-level issues that may impact their work. This approach helps ensure that potential problems are identified and addressed collaboratively across teams, thereby supporting effective stage control.