A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team
member's deliverables do not meet the requirements.
What should the project manager do first?
Answer : B
When deliverables do not meet requirements, it is essential to understand the root cause of the issue. The first step should be to engage with the project team to discuss the processes used and identify any misunderstandings or gaps in knowledge. This approach aligns with the PMBOK Guide's emphasis on communication and stakeholder engagement as key aspects of project management. It also reflects the principles of collaboration and continuous improvement found in business analysis practices.
Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations.
What should the project manager do?
Answer : B
The PMBOK Guide emphasizes the importance of effective communication and stakeholder engagement in project management. Managing time efficiently using the agenda and ensuring that each participant has the opportunity to contribute can help mitigate the issue of one team member dominating the conversation. This approach encourages equitable participation and allows all team members to provide input, which is essential for a collaborative project environment.
A project manager is leading a project which shows a trend to exceed the cost baseline What should the project manager do first to manage the budget?
Answer : B
Option A is not a good choice, because it is premature and passive. The project manager should not ask the project sponsor for assistance in getting the budget back on track before analyzing the actual cost and determining the deviations. The project manager should first understand the nature and extent of the cost variance, and then present the facts and data to the project sponsor, along with possible solutions and recommendations. The project manager should also demonstrate their own initiative and responsibility in managing the budget, rather than relying on the project sponsor to solve the problem.
Option C is not a good choice, because it is pessimistic and irresponsible. The project manager should not inform the stakeholders that the project will be finished over budget before analyzing the actual cost and determining the deviations. The project manager should first assess the situation and explore the options to improve the cost performance and meet the budget expectations. The project manager should also communicate the cost status and issues to the stakeholders in a timely and transparent manner, and seek their feedback and support, rather than delivering bad news without any justification or action plan.
A project is implementing an agile strategy, and a minimum viable product (MVP) was agreed upon. After the first iteration review, the customer explained that the first deliverable is not of great value.
What should the project manager have done differently?
Answer : D
PMBOK Guide -- Sixth Edition.
''Minimum Viable Product (MVP): What is it & Why it Matters'' - Atlassian1.
''MVPs and MBIs'' - Project Management Institute2.
''Understanding the Minimum Viable Product (MVP) in Agile Project Management'' - MPUG3.
''An Agile Guide to Integrating Customer Feedback'' - MeisterTask4.
An established project team with a good track record has been working on a project for one year The project manager trusts the team and the work they produce. Which term describes the project manager's management approach?
In the middle of an iteration a team member suggests a new method of doing things The method provides no value to the end customer, however it may help the team to work more efficiently The change may require several days of work to implement
How should the project manager respond to the suggestion?
Answer : C
According to the PMBOK Guide, an iteration is a fixed time period during which a set of activities are performed to deliver a potentially releasable product increment. In an agile or hybrid environment, the project manager should encourage the team to continuously inspect and adapt their processes and practices to improve their performance and deliver value to the customer. If a team member suggests a new method of doing things that provides no value to the end customer, but may help the team to work more efficiently, the project manager should consider the change because it will help the team work more efficiently. This means that the project manager should evaluate the benefits and costs of the proposed change, and determine if it is worth implementing. The project manager should also consult with the team and the product owner to get their feedback and approval. The change should not be immediately added to the product backlog, as it may disrupt the prioritization and planning of the customer requirements. The change should not be presented to the project sponsor for approval, as it is not a significant change that affects the project scope, schedule, or budget. The change should not be rejected because it adds no value to the end customer, as it may add value to the team and the project by improving the team's efficiency and quality.Reference: PMBOK Guide, 6th edition, pages 18-19, 686-687, 723-724.
A new sales software development project is underway The customer is still finalizing the requirements for the system when a new CEO is introduced. The new CEO is expected to make changes to the organization, which most likely will impact development. However, the most important criterion for the project is that the software must provide correct sales results. No intermediate results are required.
Which project approach should the project manager take?
Answer : C
According to the PMP Exam Content Outline, a project manager should select the appropriate project approach based on the project characteristics, such as the degree of uncertainty, complexity, and stakeholder involvement. A hybrid approach combines elements of predictive and adaptive (agile, iterative, incremental) approaches to suit the specific needs and context of the project. In this case, a hybrid approach would allow the project manager to accommodate the potential changes from the new CEO, while also ensuring the delivery of the correct sales results as the final product. A hybrid approach would also enable the project manager to collaborate with the customer and the development team to refine the requirements and validate the solution throughout the project life cycle. A predictive approach would not be suitable for this project, as it assumes a high level of certainty and stability in the requirements and the environment, which is not the case here. An incremental approach would deliver the product in smaller increments, which may not meet the customer's expectation of no intermediate results. An iterative approach would repeat the same phases until the product meets the desired quality, which may not be efficient or effective for this project.Reference: = PMP Exam Content Outline, Domain I: People, Task 1: Manage conflict, page 6. PMP Exam Content Outline, Domain III: Business Environment, Task 2: Select project approach, page 14. PMBOK Guide, Chapter 1: Introduction, Section 1.2: Foundational Elements, page 9. PBA Guide, Chapter 2: Needs Assessment, Section 2.2: Assess Current State of the Organization, page 33.