What should the benefits management approach define?
Answer : A
The Benefits Management Approach in PRINCE2 defines the specific actions that will be taken to ensure the project's outcomes are achieved. This approach includes plans for realizing benefits both during and after the project's lifecycle, ensuring that the project delivers the expected value to its stakeholders. Reference: = PRINCE2 7 Foundation handbook and online resources
Which process is used by the project board to respond to on exception report?
Answer : D
The 'Directing a Project' process is used by the project board to respond to an exception report. This process involves the project board making decisions on how to proceed when project tolerances are forecasted to be exceeded, which are typically communicated through an exception report. Reference: = PRINCE2 7 Foundation handbook and online resources
Which is a minimum requirement for applying the quality theme?
Answer : B
A minimum requirement for applying the quality theme in PRINCE2 is keeping a record of all planned quality management activities. This requirement ensures that there is clear documentation of what quality checks will occur, who will perform them, and how they will be executed, which is fundamental for maintaining control over quality assurance throughout the project. Reference: PRINCE2 Foundation Handbook, Quality Theme section.
Which is an assumption about the PRINCE2 customer/supplier environment?
Answer : C
A fundamental assumption in the PRINCE2 framework regarding the customer/supplier environment is that the customer will specify the desired result. This assumption underlines the relationship where the customer defines what they want to achieve from the project, and the supplier provides the resources and expertise to deliver the project's outputs that meet these specifications. Reference: PRINCE2 Foundation Manual
What is the collective name for individuals or groups who may be affected by a project?
Answer : C
In PRINCE2, the collective name for individuals or groups who may be affected by or can influence a project is 'Stakeholders.' This includes a wide range of people such as customers, users, team members, and suppliers, each of whom has an interest in the project's successful execution and outcomes. Reference: PRINCE2 Foundation manual, PRINCE2 official resources
Which of the following statements about customer's quality expectations and acceptance criteria are true?
1. Customer's quality expectations form a specific and precise list of measurable criteria that a project product should meet in order to be acceptable to key stakeholders.
2. Acceptance criteria are often expressed in broad terms as a means to gain common understanding of general quality requirements.
Answer : B
In PRINCE2, customer's quality expectations (CQEs) are a high-level statement of what the customer expects from the project and are often expressed in broad terms. They are not necessarily measurable on their own but provide a sense of general quality requirements. In contrast, acceptance criteria are specific and precise; they form the list of conditions that a project product must meet to be accepted by key stakeholders. Therefore, statement 1 is false, and statement 2 correctly describes the customer's quality expectations. Reference: PRINCE2 7 Foundation handbook and official documents.
Which product defines how the project board should approve the management products produced during the 'initiating a project' process?
Answer : D
The Initiation Stage Plan specifies how the project board should approve management products produced during the 'initiating a project' process. It sets out the plan for the initiation stage, detailing the management and control of this stage, including how deliverables are to be reviewed and approved. Reference: PRINCE2 7 Foundation Source: PRINCE2 Foundation handbook and online resources