Salesforce ANC-301 Exam Questions Instant Access

Question 1

The CRM Analytics consultant at AW Computing is designing dashboard. They want to add a rate between two metrics and display it in a new chart. They are finding that the new chart seems to prejudice the design of other charts.

What should the consultant do to resolve this?

ACreate a component with the rate chart and insert it in one of the tooltips.

BClone the dashboard and replace one of the charts with the new rate chart.

CAdjust the dashboard widgets to accommodate the rate chart.

Answer : A

Question 2

A CRM Analytics consultant at Cloud Kicks wants to create a new dashboard that uses custom GeoJSON to display data; however, they are unable to upload the file via the user interface (UI).

Which action should the consultant take?

AAdd the system permission 'Manage Analytics Custom Maps' to the permission set used.

BEnable Custom maps with GeoJSON''' in the analytics settings.

CUpload the GeoJSON via the API because it is NOT a function in the UI.

Answer : C

If a consultant at Cloud Kicks needs to use custom GeoJSON files for dashboard visualization and cannot upload the file via the CRM Analytics user interface (UI), the recommended action is to use the API for this purpose. Here's why this approach is suggested:

Functionality Limitation in UI: Currently, the CRM Analytics UI does not support direct uploads of GeoJSON files, which necessitates an alternative method.

API Flexibility: The API provides a more flexible route for uploading custom GeoJSON files, allowing consultants to integrate more complex or larger datasets that are not supported through standard UI functionalities.

Customization and Control: Using the API also offers greater control over how GeoJSON data is handled, processed, and utilized within CRM Analytics, catering to more advanced customization needs.

This method ensures that the consultant can fully utilize CRM Analytics' capabilities for creating highly customized geographic visualizations, thereby enhancing the analytical value of the dashboards.

Question 3

Cloud Kicks needs a CRM Analytics consultant to install the Appointment Analytics App. After installation, they realize the wrong field was picked and the app did not have access to a newly created field that should be used instead of the old one.

What is the first step the consultant should take to prevent erroneous dataset/dashboard creation?

ACancel running installations from Setup

BStop the recipe from running in Data Manager.

CUpdate the app with the new field after installation.

Answer : B

If the wrong field is selected in the initial setup of an app or dataset, it is important to stop any data processing activities (like recipe executions) to prevent erroneous data from being loaded into datasets and dashboards. In this case, stopping the recipe from running in Data Manager is the correct first step. Once the recipe is stopped, the consultant can update the field selection or make other necessary corrections before restarting the process.

Question 4

A CRM Analytics consultant has been asked to refactor a dashboard so that it loads quicker. After some analysis, the consultant found that most of the dashboard queries run in less than 5 seconds; however, the Opportunities Table takes more time to load when scrolled down from its initial view.

How should the consultant improve the performance of this dashboard?

ACreate a second page on the dashboard and move the table to this new page.

BCreate a second dashboard and move the table to this new dashboard.

CCreate a Visualforce page and display a list view of the Opportunities on this new page.

Answer : A

In CRM Analytics, performance issues often arise when large tables or datasets are loaded on a single dashboard page, especially when the table contains a lot of data, as in the case of the Opportunities Table. One way to improve performance is to split the dashboard into multiple pages, moving resource-intensive components (like large tables) to a secondary page. By creating a second page and relocating the Opportunities Table, the initial dashboard page will load faster, and users can still access the table by navigating to the second page when needed. This practice ensures better overall performance and user experience. Reference: CRM Analytics Dashboard Optimization

Question 5

The CRM Analytics consultant at Cloud Kicks is asked to a dashboard displaying Opportunities data on the account's record page. The dashboard should display only opportunity data related to the current account viewed.

How should the consultant accomplish this?

ACreate the dashboard, insert in the account's record page, and apply a filter based on the opportunity's Id field.

BCreate the dashboard, insert in the account's record page, and apply a filter based on the account's Id field.

CCreate a dashboard, clone it and filter It for each account record, and embed them into the account's record pages accordingly.

Answer : B

Question 6

After getting approval for the dashboard layout design for a desktop, the CRM Analytics consultant is ready to start the design process for a mobile layout.

Which consideration should the consultant keep in mind?

ACreate a layout with the property ''phone'' to show the dashboard on the mobile app similar to creating a layout with the property ''dashboard'' to show on the desktop for the same dashboard,

BIf no layouts are eligible for the mobile device, an error message will be displayed but the dashboard will still be visible on the desktop without errors.

C''Tablet'' or ''Phone'' layout---where only minWidth and maxWidth have been set---may be displayed on a desktop if the dashboard is embedded in a small frame, or if the browser window is small.

Answer : C

When designing for different device types in CRM Analytics, particularly for mobile layouts, it's crucial to consider how the layout will respond not just on mobile devices but also under various display conditions on desktops. Here's the rationale for focusing on this consideration:

Responsiveness: Layouts designated for tablets or phones may also be triggered on desktop environments if conditions such as browser window size or embedded frame dimensions mimic those typical of smaller devices.

Design Flexibility: Understanding this behavior is essential for creating versatile dashboards that maintain functionality and visual integrity across all potential viewing scenarios.

User Experience: Ensuring that the dashboard behaves predictably across device types and sizes enhances user engagement and effectiveness, as it provides a consistent experience regardless of the access point.

This approach ensures that the dashboard remains functional and accessible no matter how or where it is being viewed, aligning with best practices for responsive and adaptive design in modern analytics environments.

Question 7

CRM Analytics team is asked to build a Service Analytics dashboard for the service agents.

What are the main "Deep Design Thinking" principles the team should keep in mind during the discovery sessions?

APurpose - Structure - Surface

BPriority - Logic - Level of Granularity

CClarity - Efficiency - Consistency

Answer : A

Salesforce Implement and Manage CRM Analytics ANC-301 Exam Questions