Salesforce Order Management Administrator Accredited Professional AP-219 Exam Questions

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Total 111 questions
Question 1

An administrator has created a screen flow for users to create accounts. Some

users have complained that they do not always have all the required data to

create the account and lost progress when they leave the flow. What two steps

should the administrator take to prevent lost progress? Choose 2



Answer : C, D


Question 2

An admin is analyzingproject requirements and notes that there are requirements to support both high volume and multiple locations. What is the recommended approach for this scenario?



Answer : C

TheSingle Location High Volume sample flow and the Multiple Locations sample flow are two examples of how to implement order fulfillment with Order Management. The Single Location High Volume sample flow is optimized for performance and scalability, but it only supports one fulfillment location per order. The Multiple Locations sample flow supports multiple fulfillment locations per order, but it has lower performance and scalability. To support both high volume and multiple locations, an admin can download both sample flows from the Partner Community and make a blend between them, considering trade-offs such as complexity, maintainability, and customizability. Reference:Order Fulfillment Flows, Partner Community


Question 3

A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?



Answer : D

The best way for the administrator to meet this requirement is to modify the compact layout on the Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a customer for an order or part of an order. A Credit Memo has various fields and related lists that display information such as the credit amount, status, reason, etc. A compact layout is a type of layout that determines which fields appear in the highlights panel at the top of a record page in Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to modify the compact layout on the Credit Memo object and add the Total Amount field to the compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the top of the Credit Memo record page. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5


Question 4

What object does the Ensure Funds Apex Flow action look for when resolving Invoice balances associated with an Order Summary?



Answer : D

The object that the Ensure Funds Apex Flow action looks for when resolving Invoice balances associated with an Order Summary is Order Payment Summaries. Thisobject represents the payments made for an order, and it has a lookup relationship to both Invoice and Order Summary objects. The Ensure Funds Apex Flow action uses this object to calculate the balance due for each Invoice and update its status accordingly. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5


Question 5

Which two statements about the Order Summary object are accurate?



Answer : B, C

Two statements about the Order Summary object that are accurate are:

It does not exist without the original Order object.An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary has a master-detail relationship to the Order object, which means that it cannotexist without its parent Order record.

It is read-only for financial order data. An Order Summary contains financial order data, such as total amount, tax amount, discount amount, etc., that are populated from the external system when the order iscreated. These fields are read-only and cannot be edited in Order Management.

Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5


Question 6

Which practice should an admin consider when working with theEnsure Funds Async action?



Answer : C

The Ensure Funds Async action requires the invoice ID as an input parameter. The action checks if there are enough funds available for the invoice and updates the invoice status accordingly. The invoice ID should be assigned somewhere in the flow before calling the action, otherwise the action will fail. Reference:Salesforce Payments and Order Management


Question 7

An Administrator has created a change set with two items, a new apex class

and a new apex trigger. When attempting to deploy the change set, and error

occurs? What could be the cause?



Answer : D


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