Salesforce AP-219 Exam Questions Instant Access

Question 1

An administrator is creating a flow to manage order fulfillment The administrator creates a fault path to handle a possible error. What object record should the administrator create in the fault path to notify users of an error?

AOrderError

BProcess Exception

COrder Summary Exception

DFulfillment Error

Answer : B

The object record that the administrator should create in the fault path to notify users of an error is Process Exception. A Process Exception is a record thatrepresents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object,and it contains information such as the exception type, status, message, etc. Verified Reference:https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm&type=5

Question 2

An item is not able to be fulfilled by the location assigned to the Item's Fulfillment Order. What two steps does a customer service representative need to do to move the item to a different fulfillment location?

Choose 2 answers

AChange the Quantity field of the Fulfillment Order Product to 0 from the Fulfillment Order's related list

BCancel the Fulfillment Order

CDelete the Fulfillment Order Product record from the Fulfillment Order's related

DCreate a new Fulfillment Order Product assigned to the appropriate Fulfillment Order

Answer : A, D

Question 3

Which three componentscan be used to modify the user experience in the Order Summary detail page?

ATabs

BAccordion

CRelated List-Single

DRelated List - Double

Answer : A, B, C

Three components that can be used to modify the user experience in the Order Summary detailpage are:

Tabs. Tabs are a type of component that allow users to switch between different views or subpages on a record page. Tabs can contain other components, such as charts, reports, or custom components, that display different information orfunctionality related to a record. The administrator can use the Lightning App Builder to add and customize tabs on the Order Summary detail page to give users more options and flexibility.

Accordion. Accordion is a type of component that allow users to expand and collapse sections of a record page. Accordion can contain other components, such as fields, related lists, or custom components, that display different information or functionality related to a record. The administrator can use the Lightning App Builder to add and customize accordion on the Order Summary detail page to give users more control and visibility.

Related List-Single. Related List-Single is a type of component that displays a single related list for a record. A related list is a list ofrecords that are linked to another record by a relationship field, such as lookup or master-detail. The administrator can use the Lightning App Builder to add and customize related list-single on the Order Summary detail page to give users more access andcontext.

Verified Reference: https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_components.htm&type=5

Question 4

An administrator is tasked to utilize a Product Price Book which is managed on an external platform. How can the administrator meet this requirement?

ACreate an External Data Source in Setup which references the external platform where the Pricebook is held

BGo to Setup. Order settings, and select Enable Optional Price Books for Orders

CThis is not possible,all Products require a Pricebook Entry

DEdit the Product page layout to make the Pricebook field not require

Answer : B

Question 5

Which objects can a Process Exception be related to?

AOrder Summary, Fulfillment Order, Payment Invoice

BOrder Details, Fulfillment Order, Payment Invoice

COrder Summary, Fulfillment Order

DOrder Summary, Order Details, Fulfillment Order

Answer : C

Question 6

ACreated

BActive

CDrafted

DNew

EOpen

Answer : B, D

Once the administrator has activated the integration between B2C Commerce and Order Management, orders being placed by customers will be sent to Order Management if the order status is set to Active or New. These are the two order statuses that indicate that an orderhas been created or confirmed by a customer, and that it needs to be processed by Order Management. Verified Reference:https://help.salesforce.com/s/articleView?id=sf.order_management_order_api.htm&type=5

Question 7

An Order Summary has three Fulfillment Orders and two Credit Memos associated with it. How many Invoices will be created when using the Create Invoice Apex action in a flow?

A2.0

B5.0

C1.0

D3.0

Answer : C

One invoice will be created when using the Create Invoice Apex action in a flow. The Create Invoice Apex action is a custom action that creates an invoice for an order summary. An invoice is a document that requests payment from a customer for an order. An invoice can include one or more fulfillment orders and one or more credit memos. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location. A credit memo is a record that represents a partial or full refund for an order or a fulfillment order. An order summary can have multiple fulfillment orders and credit memos associated with it, but only one invoice will be created for the entire order summary. Reference:Order Management Objects, [Create Invoice Apex Action]

Salesforce Order Management Administrator Accredited Professional AP-219 Exam Questions