Salesforce Order Management Administrator Accredited Professional AP-219 Exam Questions

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Total 111 questions
Question 1

Which three objects are found within Order Management?

Choose 3 answers



Answer : A, C, E


Question 2

An admin is observing a flow and needs to watch all of the variables changing as

the process executes, but nothing like this is being displayed. What did the developer forget to enable?



Answer : B


Question 3

What object must an admin populate to create digital wallet type payment

methods, such as ApplePay or Electronic Gift Certificate?



Answer : B


Question 4

A user is encountering an error when attempting to save an Account record. What can an administrator use to research the issue?



Answer : D

The best way for an administrator to research the issue when a user is encountering an error when attempting to save an Account record is to use a user trace flag and debug log on the affected user. A user trace flag enables debug logging for a specific user, and a debug log captures database operations, system processes, and errors that occur when executing a transaction or running unit tests. The administrator can use these tools to identify the root cause of the error and fix it accordingly. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.code_add_users_debug_log.htm&type=5https://help.salesforce.com/s/articleView?id=sf.code_viewing_debug_logs.htm&type=5


Question 5

A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?



Answer : D

The best way for the administrator to meet this requirement is to modify the compact layout on the Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a customer for an order or part of an order. A Credit Memo has various fields and related lists that display information such as the credit amount, status, reason, etc. A compact layout is a type of layout that determines which fields appear in the highlights panel at the top of a record page in Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to modify the compact layout on the Credit Memo object and add the Total Amount field to the compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the top of the Credit Memo record page. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5


Question 6

Which objects can a Process Exception be related to?



Answer : C


Question 7

In which twoways can Order Management licenses be assigned?



Answer : A, D

Two ways that Order Management licenses can be assigned are:

By Permission Set. A Permission Set is a collection of settings andpermissions that give users access to various tools and functions in Salesforce. A Permission Set can be assigned to individual users or groups of users, regardless of their profile or role. An administrator can create a Permission Set that includes the Order Management User permission, which enables users to access Order Management features and data. The administrator can then assign this Permission Set to the users who need Order Management licenses.

By User. A User is a record that represents a person who can log in and access Salesforce. A User has various fields and settings that determine their access and permissions in Salesforce, such as profile, role, license type, etc. An administrator can assign an Order Management license to a user by editing theuser record and selecting Order Management User from the License Type picklist. The administrator can also enable the Order Management User permission on the user record.

Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_user_permission.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5


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Total 111 questions