Salesforce ARC-101 Exam Questions Instant Access

Question 1

Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days.

What solution should an architect recommend to handle errors during these types of service outages?

AUse middleware queuing and buffering to insulate Salesforce from system outages.

BA Use Platform Event replayld and custom scheduled Apex process to retrieve missed events.

CUse @future jobld and custom scheduled apex process to retry failed service calls.

DUse Outbound Messaging to automatically retry failed service calls.

Answer : A

https://developer.salesforce.com/docs/atlas.en-us.platform_events.meta/platform_events/platform_events_api_considerations.htm

Question 2

A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:

1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.

2. A Marketing solution they use for email campaigns.

The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.

Which system should be the System of record for their customers and prospects?

AERP with all prospect data from Marketing and Salesforce.

BMarketing with all customer data from Salesforce and ERP.

CSalesforce with relevant Marketing and ERP information.

DNew Custom Database for Customers and Prospects.

Answer : C

https://www.workfront.com/blog/systems-of-record

Question 3

Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce.

Which approach should used to meet the requirement?

AUse Bulk API to process jobs in parallel mode.

BContact Salesforce support to schedule performance load.

CUse Bulk API to process jobs in serial mode.

DUse Bulk API to process jobs in high performance mode.

Answer : A

Question 4

Universal Containers has a requirement for all accounts that do NOT qualify for a business extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.

What is the recommended solution?

AUse Batch Apex.

BUse Time-based workflow rule.

CUse Process builder.

DUse Trigger.

Answer : A

Question 5

Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations.

The callout from Salesforce to the OMS should be synchronous.

What should an Integration Architect do to satisfy these requirements?

AWrite a trigger that invokes an Apex proxy class to make a REST callout to the Order Management System.

BUse Process Builder to call an Apex proxy class to make a REST callout to the Order Management System.

CDevelop a batch Apex job that aggregates Closed Opportunities and makes a REST callout to the Order Management System hourly.

DBuild a Lightning Component that makes a synchronous Apex REST callout to the Order Management System when a button is clicked.

Answer : B

Question 6

Universal Containers (UC) uses Salesforce to track the following customer data:

1. Leads,

2. Contacts

3. Accounts

4. Cases

Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.

UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.

Which two solutions should an Integration Architect recommend to handle this requirement?

Choose 2 answers

ALocally cache external ID'S at the middleware layer and design business logic to map updates between systems.

BStore unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.

CUse Change Data Capture to update downstream systems accordingly when a record changes.

DDesign an MDM solution that maps external ID's to the Salesforce record ID.

Answer : C, D

Question 7

Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their

REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI

Markup Language (RAML) specifications that include field-level definition of every API

request and response payload. RAML specs serve as interface contracts that Apex REST API

Clients can rely on.

Which two design specifications should the Integration Architect include in the integration

architecture to ensure that Apex REST API Clients unit tests confirm adherence to the RAML

specs?

Choose 2 answers

ACall the Apex REST API Clients in a test context to get the mock response.

BRequire the Apex REST API Clients to implement the HttpCalloutMock.

CCall the HttpCalloutMock implementation from the Apex REST API
Clients.

DImplement HttpCalloutMock to return responses per RAML
specification.

Answer : A, D

Salesforce Design and Build Integration Solutions ARC-101 Exam Questions