Salesforce Design and Build Integration Solutions ARC-101 Exam Questions

A large B2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise. Below, is their current system landscape diagram.

The goals for implementing Salesforce follows:

1. Develop a 360 view of customer

2. Leverage Salesforce capabilities for Marketing, Sales and Service processes

3. Reuse Enterprise capabilities built for Quoting and Order Management processes

Which three systems from the current system landscape can be retired with the implementation of Salesforce?

Choose 3 answers

What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal use SSL mutual authentication?

Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applications and is planning to include Salesforce as well.

Which Salesforce API should an Integration Architect use to meet the requirement?

Northern Trail Outfitters (NTO) use Salesforce to track leads, opportunities, and to capture order details. However, Salesforce isn't the system that holds or processes orders. After the order details are captured in Salesforce, an order must be created in the remote system, which manages the orders lifecylce. The Integration Architect for the project is recommending a remote system that will subscribe to the platform event defined in Salesforce.

Which integration pattern should be used for this business use case?

A US business-to-consumer (B2C) company is planning to expand to Latin Americ

a. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:

1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.

2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.

3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand.

Which three requirements should the integration architect consider?

Choose 3 answers

Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.

UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.

Which integration pattern is recommended for this use case?

When user clicks Check Preferences as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real-time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in data types of Boolean and string values.

Which integration pattern and mechanism should be selected to meet the conditions?