Salesforce Community-Cloud-Consultant Exam Questions Instant Access

Question 1

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

AUse Google Analytics to generate the adoption report

BInstall the Salesforce Community Management AppExchange package

CInstall the Wave dashboards for Communities

DUse Data Loader to download the user data to generate a pivot table in Excel

Answer : B

Question 2

The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?

Select one or more of the following:

ACreate a 'Tips and Techniques' knowledge category and ask the lab to reassign their articles

BCreate a workflow rule that assigns the 'Tips and Techniques' topic to all knowledge of articles in that category

CAsk the lab to assign this topic to all articles as part of their quality control process before publishing

DSet up automatic topic assignment and map the 'Container Best Practices' category to the 'Tips and Techniques' topic

Answer : D

Question 3

What are the two ways to integrate Google Analytics with a template based Community?

ASetup Menu >> Google Analytics >> Communities

BCommunity Builder >> Settings > > Analytics Setup

CCommunity Builder >> Settings >> Advanced >> Edit Head Markup

DCommunity Builder >> Settings >> Advanced >> Google Analytics Tracking

ECommunity Manager >> Settings >> Advanced >> Google Analytics Tracking

Answer : C, E

Question 4

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.

Where can the Salesforce Admin configure the languages supported for this Community?

ASite.com Studio

BCommunity Builder

CForce.com Sites

DCommunity Settings

Answer : B

Question 5

Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?

ADeactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox

BBuild a new Community with required features after testing in a Sandbox and deactivate the existing Community

CMake changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.

DCreate new Community profiles with the modified features and assign them to customers when the Community is ready for customers.

Answer : A

Question 6

A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes. How can the Community Cloud consultant meet these requirements?

Select one or more of the following:

ACreate a change set to include the changes from the first Lightning Community and create new Communities using that change set

BUse the Partner Central Template and repeat all of the setup steps for each cloned Community

CExport the new Lightning Community as a template and create new Communities using the exported template

DCreate new Communities using the Build Your Own template and repeat all set up steps that each cloned Community

Answer : C

Question 7

Universal Containers is building a Customer Community.

What can the Administrator add to the Navigation Menu?

ASalesforce Objects, Community Pages, App Launcher, External URLs, Feature Topics, Setup Menu

BSalesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels

CSalesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels

DSalesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels

Answer : C

Topic 2, Exam Pool B

Salesforce Community Cloud Consultant Community-Cloud-Consultant Exam Questions