Salesforce CRT-251 Exam Questions Instant Access

Question 1

Universal Containers has hired a new employee for the global sales leadership team. The employee is interested in fostering friendly competition between account executives, with an emphasis on reinforcing activities that drive sales.

Which action should help support the sales teams?

ACreate a dashboard that displays the most sales closed by region using charts to show sales in green and lost opportunities in red.

BShow a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.

CShow a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.

Answer : B

Question 2

Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.

Which additional key metric should the consultant recommend?

AOpportunities created in the last 30 days

BEvents synchronized in the last 30 days

CCases closed in the last 30 days

Answer : A

Question 3

A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Sales Cloud. The admin for the previous system is enthusiastic about Sales Cloud and driving the

objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform.

How should the consultant determine and validate their approach with end users?

AEnlist the help of a champion to ensure that Sales Cloud is meeting end user needs.

BInterview top-level executives to understand the Sales Cloud key performance indicators (KPIs) for end users.

CConduct a technical review of Sales Cloud with developers to evaluate solutions for end users.

Answer : A

Question 4

Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing

sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.

Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.

How should the consultant show sales operations what the data will look like after the change?

ADevelop reports and dashboards that compare the existing and new territories.

BRun the updated assignment rules in the Planning State and view the accounts on the territory detail page.

CInstall the Territory Health Assessment app from AppExchange.

Answer : B

Question 5

Cloud Kicks (CK), a large global organization, is rolling out a complex Salesforce Release to its staff located in offices around the world.

Which approach should the consultant recommend that CK use for training this audience?

ALeverage Trailhead and documentation.

BConduct Train-the-trainer sessions.

CConfigure In-App Guidance.

Answer : B

Question 6

Cloud Kicks (CK) has requested a Statement of Work (SOW) that clearly details who will train users on new features and how the training will be delivered.

Which section of a SOW should the consultant discuss with CK to meet the requirement?

AScope

BBackground

CTerms and Conditions

Answer : B

Question 7

Universal Containers has a large amount of data that currently lives in a system outside of Sales Cloud. Users need to see a subset of this data.

Which consideration should the consultant take into account?

ASalesforce Connect External Objects count against the limit of custom objects.

BSalesforce Connect should be used with on-premises data systems.

CSalesforce Connect allows real-time access to current data.

Answer : C

Salesforce Prepare for your Sales Cloud Consultant Certification CRT-251 Exam Questions