Salesforce CRT-251 Exam Questions Instant Access

Question 1

Cloud Kicks (CK) recently finished a redeployment of its Lightning pages. CK users report that Lightning pages are loading slowly. CK management wants to consider the impact this has on adoption.

What should the consultant recommend that CK use to evaluate Lightning pages?

AData Integration Metric

BPerformance Analysis for App Builder

CReal-Time Event Monitoring

Answer : B

Question 2

Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the

entire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.

Which Sales Cloud feature should the consultant use to support this approach?

AImport Wizard

BDuplicate Jobs

CExternal IDs

Answer : B

Question 3

Universal Containers has implemented Salesforce for all of its sales reps. All sales reps are required to select the win or loss stage on every

closed opportunity. Managers like to measure the win ratio for all of the sales reps.

How should a consultant meet the requirement?

AEnsure that all managers have access to the standard Win report.

BBuild a custom report on Opportunity with custom summary formulas to show win ratio.

CCreate 3 custom formula field on Opportunity to capture the win ratio for opportunities.

Answer : B

Question 4

The Discovery phase with Cloud Kicks (CK) has just ended.

CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides.

What should the consultant create to provide this high-level view?

AValue Stream Map

BUniversal Process Notation

CCapability Model

Answer : B

Question 5

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality.

What should the consultant do to fulfill this request?

ACreate a custom report type for Sales Cloud Einstein records.

BAdd the Einstein prediction column to the forecast list view.

CAdd a standard dashboard for Sales Cloud Einstein.

Answer : C

Question 6

The Cloud Kicks marketing team purchased a marketing automation tool and is implementing a lead qualification process. The sales director provided key attributes and activity history of the ideal lead.

What should the consultant do to help marketing improve the process?

ACreate reports based on the sales metrics provided in the marketing automation tool and train marketing users to identify and qualify leads.

BDevelop the Lead score and grade in the marketing automation tool to automatically determine when a lead should become qualified.

CSet up the marketing automation tool to send prospects to the sales director and ask sales reps to assist in the qualification process.

Answer : B

Question 7

The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.

What should the consultant consider when evaluating Person Accounts?

AEnabling Person Accounts requires a Public Read/Write sharing model,

BEnabling Person Accounts is irreversible.

CPerson Accounts must have at least two record types.

Answer : B

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