Salesforce CRT-251 Exam Questions Instant Access

Question 1

Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.

What should the consultant recommend?

AInclude the Forecast Manager field on the Account page layout.

BAssign a Forecast Manager to each region.

CAssign a role for each manager in the user role hierarchy.

Answer : B

Question 2

During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate into the current project.

Which best practice should the consultant use to refocus the meeting and stay on topic?

ARemind the team of the purpose and scope of this project.

BIncorporate the new ideas into the solution design.

CInvite only the subject matter experts to subsequent workshops.

Answer : A

Question 3

Cloud Kicks (CK) has customers who are often involved with more than one company. CK wants to track these contacts on associated accounts without creating duplicate Contact records.

What should a consultant consider when enabling the Set Up Contacts to Multiple Accounts feature?

ACreate a junction object to link Accounts and Contacts.

BDesignate a default account as the Contact's primary account.

CAdd account relationships from the Contact record.

Answer : B

Question 4

At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to 'Controlled by Parent'.

Which solution should the consultant recommend to share Contacts?

AAdd the Sharing button to the page layout so sales reps can share Contacts.

BSet up Account Teams with defaults for each sales rep.

CChange the Contact OWD to Private and create sharing rules to grant visibility.

Answer : B

Question 5

Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.

What should the consultant do first to help CK meet its business requirements?

AConduct discovery sessions.

BDesign the architecture.

CDefine the solution.

Answer : A

Question 6

Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often

able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.

This topic comes up frequently and often derails the monthly project management meeting. This limits the amount of time available to cover other critical topics.

Which strategy should the consultant recommend to address these issues?

ACreate a weekly all-hands call, including business and technology resources, to review direction and priority of development.

BPropose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.

CDivide the development team into three units/tracks to support each line of business Independently.

Answer : A

Question 7

Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.

Which solution should the consultant recommend to meet the requirement?

ACreate a Lightning Web Component.

BUse Deal Insights In Pipeline Inspection

CCreate a screen flow.

Answer : B

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