Salesforce CRT-271 Exam Questions Instant Access

Question 1

You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?

ADevelop a custom lightning component which will allow seamless transition between languages

BInstall the Google Translation component which allows Authenticated users to swap between languages

CLanguage will be determined by the language set on their User Profile

DPlace the Language Picker Component on the Community home page

EMulti-Language support is not available for Napili Template communities

Answer : C

Question 2

Your team has drafted and published Knowledge Articles for the Customer Community but they are not visible to external users. What is one reason why this may be the case?

AKnowledge Articles for Communities is not enabled

BView Knowledge Articles has not been checked on the Community Profile

CKnowledge Articles for Customers is not enabled

DCustomer sharing has not been checked on the Knowledge Article

EThe Articles are being viewed on unsupported mobile devices

Answer : D

Question 3

Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend? Select one or more of the following:

APartner Central

BSalesforce Tabs + Visualforce

CCustomer Service

DCustomer Account Portal

Answer : C

Question 4

Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?

ACreate a page layout for leads and assign it to those profiles that have access to the Community

BCreate a Detail page for invoices and add the page as a Navigation Menu item

CAdd Opportunities as a Salesforce Object in the Navigation Menu

DCreate a Visualforce page for Opportunities and add the page as a Navigation Menu item

Answer : C

Question 5

Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following:

- Users have quick access to new and recommended discussions and articles

- Users have the ability to contact Universal Containers quickly to help

- Users have visibility into how their activity compares to other users within the Community

Which three lightning components could do Community Cloud consultant recommend placing on the Community homepage? Choose 3 answers

Select one or more of the following:

AReputation leaderboard

BFeatured topics

CBreadcrumb

DContact support button

ERecord detail

Answer : B, C, D

Question 6

A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes. How can the Community Cloud consultant meet these requirements?

Select one or more of the following:

ACreate a change set to include the changes from the first Lightning Community and create new Communities using that change set

BUse the Partner Central Template and repeat all of the setup steps for each cloned Community

CExport the new Lightning Community as a template and create new Communities using the exported template

DCreate new Communities using the Build Your Own template and repeat all set up steps that each cloned Community

Answer : C

Question 7

A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?Choose 3 answers

AMake sure the community is in Active status.

BAre sure the community is in Published status.

CSet the community in preview status to review before changing it to Active status.

DMake sure the users have their profiles established in the community.

ESet the email check box option at the community level.

Answer : A, D, E

Salesforce Community Cloud Consultant CRT-271 Exam Questions