Salesforce DEX-403 Declarative Development for Platform App Builders in Lightning Experience Exam Practice Test

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Total 291 questions
Question 1

The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours.

Which two automation processes should be used to accomplish this?

Choose 2 answers



Answer : A, C

Escalation rules and Process Builder are two automation processes that can be used to send a notification when a case stays in the '' new'' status for more than four business hours. Escalation rules can define criteria and actions for escalating cases based on time or other factors. Process Builder can create a time-based action that triggers an email alert when the case status is '' new'' for more than four business hours. Flow Builder and Scheduled Apex are not necessary for this requirement.


Question 2

Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally?



Answer : B

The app builder should use the Path feature to provide the functionality that the VP of Sales wants. The Path feature allows an app builder to create a visual representation of the stages in a business process, such as the Opportunity sales process.The app builder can also add key fields, guidance, and resources for each stage to help sales reps gather information and complete tasks4. Option A, C, and D are not features that can provide this functionality.


Question 3

Nickname__c is a custom text field on a contact record that is utilized to override the contact's name appearing on an email template. This field is not required and is not always filled in.

Which formula should an app builder use to select the contact's preferred name for email communications?



Answer : D

The formula that should be used to select the contact's preferred name for email communications is IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName). This formula checks if the Nickname__c field is blank or null, and if not, it returns the value of the Nickname__c field. Otherwise, it returns the value of the FirstName field.


Question 4

Northern Trail Outfitters wants the field sales team to only see the accounts that they own Separate North American and European marketing teams should only see accounts m their respective regions. The inside sales team needs to see all accounts in Salesforce.

How can this be accomplished?



Answer : C

Set the Organization-Wide Default to Private for accounts and create criteria-based sharing rules for each marketing team are the actions that can accomplish the requirement of restricting access to accounts based on region and role. Setting the Organization-Wide Default to Private will limit access to accounts to only owners and administrators. Creating criteria-based sharing rules will grant additional access to accounts based on region for each marketing team. Creating an Inside Sales Team profile with the ''View All'' setting for accounts will grant access to all accounts for the inside sales team. Update the Sales profile, update the organization-wide defaults to Public for accounts, create profiles for each marketing team, create permission sets for each marketing team, and create an Inside Sales Team role are not necessary or sufficient actions for this requirement.


Question 5

Which two report formats can be used as a source report to configure a reporting snapshot?

Choose 2 answers



Answer : B, D

For reporting snapshots, the source report must be capable of grouping data, which is necessary for summarizing information at specific intervals. The acceptable formats for a source report in reporting snapshots are:

Summary format (B). This format groups rows of data by one or more criteria and can perform calculations such as sum, average, etc., on another column at each group level.

Matrix format (D). Similar to the summary format but arranges data in a grid format, allowing summarization by both rows and columns.

Tabular (A) and joined (C) formats are not suitable for reporting snapshots. Tabular reports do not include grouped or summarized data, and joined reports involve combining multiple report types, which are not compatible with how reporting snapshots need to structure data.

Reference for more information on reporting snapshots and report formats:

Reporting Snapshots: https://help.salesforce.com/articleView?id=reports_snapshots.htm&type=5

Report Formats: https://help.salesforce.com/articleView?id=reports_understanding_formats.htm&type=5


Question 6

At Ursa Solar Major, only users with the Outer Planets profile need to see

the Jupiter field on the Solar System object.

How should the app builder satisfy this requirement?



Answer : C

To restrict visibility of the Jupiter field on the Solar System object specifically to users with the Outer Planets profile:

C . Field-level security (FLS). This allows the app builder to control access to fields based on user profiles.

Steps to set up field-level security:

Navigate to Setup Object Manager Solar System.

Select Fields & Relationships Jupiter field.

Click Field-Level Security.

For all profiles except Outer Planets, set the Visible option to unchecked, ensuring these users cannot see the field.

For the Outer Planets profile, check Visible to grant access.

This configuration ensures that only users with the Outer Planets profile can view the Jupiter field.

For more information on field-level security, check Salesforce's guide on Field-Level Security.


Question 7

Universal Containers (UC) utilizes two custom picklist fields called sales_Organization__c and Pricing_Tier__c.

Which validation rule should an app builder use to ensure pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada?

A.

B.

C.

D.



Answer : A


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