Salesforce Certified Experience Cloud Consultant (EX-Con-101) Exam Practice Test Instant Access

Question 1

Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator

Choose 2 answers

AExperience Cloud cannot be used for employee apps.

BNot all Chatter posts inside Chatter groups within the employee app will be available in the main org.

CEmployee apps are only available in Unlimited Edition.

DChatter posts related to a record will be available in the employee app as well as the main org.

Answer : B, D

Experience Cloud can be used for employee apps, such as an onboarding app for new hires. However, there are some considerations when creating an employee app, such as:

Not all Chatter posts inside Chatter groups within the employee app will be available in the main org. Only posts in public groups or groups that are shared with the main org will be visible in both places.

Chatter posts related to a record will be available in the employee app as well as the main org. However, users need to have access to the record in both places to see the posts.

Question 2

Universal Containers is looking to onboard three new partners to the community.

* Each partner have a branded experience containing their colors and logo.

* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.

* Bronze partners should not have access to the Leas tab.

How should an administrator solve for these requirements?

ACreate branding sets, audience targeting, and navigation menu targeting.

BCreate branding sets, audience targeting and a custom Navigation menu component.

CCreate a separate community for each partner with audience targeting.

DCreate branding sets, a separate page variation for each partner, and a custom Navigation Menu component.

Answer : A

To solve these requirements, the administrator should create branding sets, audience targeting, and navigation menu targeting. Branding sets are collections of branding elements, such as colors, fonts, images, and logos, that you can apply to your Experience Cloud site. Audience targeting is a feature that allows you to display pages and components to certain users based on their assigned audience. Navigation menu targeting is a feature that allows you to display different navigation menu items to different users based on their assigned audience. By using these features, the administrator can create different branded experiences for each partner, control the access to the Leads inbox component and the Leads tab, and customize the navigation menu for each partner.

Question 3

An Experience site is built in an Unlimited org. Some of the pages within the site are exposed to guest users.

How many page views are allowed per month?

A1 million

B5 million

C100,000

D500,000

Answer : B

The page view limit for an Experience site depends on the org edition and the license type of the site users. For an Unlimited org, the page view limit is 5 million per month for guest users, and unlimited for authenticated users. A page view is counted when a user requests a page that is served by the site.

Question 4

Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The

functionality will involve a multi-step flow.

How should UC enable the guest user to run the flow?

AAssign a single screen to multi-step flow and give the guest user access via page layout.

BSave the flow with the 'System Context Without Sharing---Access All Data'' option.

CSet the ''Enable Lightning Flows for Guest User'' toggle option to ON in Setup.

DConvert multi-step flow into individual flows and give the guest user access to each flow separately.

Answer : C

To enable the guest user to run the flow, UC should set the ''Enable Lightning Flows for Guest User'' toggle option to ON in Setup. A flow is a tool that allows you to automate business processes by guiding users through screens and performing actions based on their inputs. A guest user is a user who accesses your Experience Cloud site without logging in or registering. To allow guest users to run flows on your site, you need to enable the ''Enable Lightning Flows for Guest User'' option in Setup, which gives guest users access to run flows that are embedded in Lightning pages or Visualforce pages.

Question 5

Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA.

How should an administrator accomplish this?

ACreate a page variation for EMEA, configure the Theme, and include a different Hero component.

BCreate a page variation for EMEA, configure the flexible page layout, and include a different Hero component.

CUse the same page variation for EMEA and include multiple targeted HTML components.

DUse the same page variation for EMEA, include multiple Hero components, and target each , component.

Answer : B

Page variations allow you to create different versions of a page for different audiences. You can use the flexible page layout to customize the components and layout of each page variation. You can also target each page variation to a specific audience based on criteria such as location, profile, or record type.

Question 6

Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.

Which user license should be recommended for CK's employees to access Experience Cloud sites?

ASalesforce Authenticated Site

BSalesforce Unlimited

CCustomer Community

DPlatform Portal

Answer : B

To access Experience Cloud sites, CK's employees should use the Salesforce Unlimited user license. This license allows employees to access Salesforce and Experience Cloud sites with the same login and credentials. It also provides unlimited custom objects, tabs, and apps, as well as enhanced storage and support. The Salesforce Unlimited user license is the most comprehensive and flexible license for Salesforce users.

Question 7

How can records owned by Customer Community users be shared with internal users?

ACreate a Sharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set.

BCreate an owner-based sharing rule to share records owned by a Customer Community role with all internal users.

CCreate a Share Group for a Customer Community profile that is not associated with a Sharing Set.

DUse the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.

Answer : B

The administrator should create a digital experience for agents and share the URL with employees. A digital experience is a branded online destination that allows you to connect with your customers, partners, or employees. By creating a digital experience for agents, the administrator can provide them with a portal where they can view Knowledge articles and chat live with a support agent. By sharing the URL with employees, the administrator can allow them to access the digital experience as well.