Salesforce Financial Services Cloud Accredited Professional (AP-208) Exam Questions Instant Access

Question 1

[FSC Features and Functionality]

Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?

ATo enable users to see the ARC, you will need to add the component for ARC to the page layout.

BARC displays up to 5 related lists that have a configured compact layout.

CARC is certified to work with Person Accounts and Individual Accounts.

DThe Salesforce Admin has to create a permission set for granting access to the ARC -- FSC Lightning component.

EThe Association Type picklist controls the account-account relationship that display in the ARC.

Answer : A, B, E

Question 2

[FSC Features and Functionality]

Lake Tahoe Bank has branch offices in many countries around the world and they are planning to roll out Financial Services Cloud. Which of the 2 considerations does the Salesforce Admin have to keep in mind when it comes to dealing with multiple currencies?

AFor each user, the user currency must correspond to the default currency for the user's locale

BThe Salesforce Admin can enable or disable multiple currencies if needed

CWhen filtering by currency values in reports or list views, users must specify a currency ISO code, such as USO or GBP. before the value.

DWhen multicurrency is enabled in FSC. advanced currencymanagement is also available

Answer : C, D

Question 3

[FSC Features and Functionality]

An administrator is logged into Data Loader with their own credentials to insert new Business Account records into their Salesforce environment. They forget to specify the Account Owner field in the import file.

Assumingthere are no other issues, what should happen when the administrator uploads the import file?

AThe import will succeed, and the Account Owner field will be left blank.

BThe import will succeed, and the administrator will be prompted to select a user.

CThe import will fail, since all records in Salesforce must have an owner.

DThe import will succeed, and the administrator will be named as the default Account Owner.

Answer : D

Question 4

[Financial Accounts, Rollups, and Referrals]

Personal Banker Hank Burton is questioning hisReferral Score shown in Salesforce Financial Services Cloud. When is the Referral Score updated?

AThe Referral Score updated when a referral is convened to an Opportunity or closed.

BThe Referral Score updated when a lead is created using the referralrecord type.

CThe Referral Score updated when a referral is assigned from the queue to a user.

DThe Referral Score updated when an opportunity associated with the Referral is Closed Won

Answer : D

Question 5

[FSC Features and Functionality]

A financial services company has found that more than two-thirds of customer onboarding processes are manually done by client specialists, consuming large amounts of time and resulting in errors in the sales process. The company contacts a consultant to learn how to leverage Financial Services Cloud features to improve the current state.

What should the consultant consider from a customer onboarding perspective?

AIf the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Action Plan can be used to improve the current state.

BIf the company struggles with the low effi^ency oftracking required documents for its customers and creating templates for ^ checklists. Discovery Framework is recorrU^ided to improve the current state.

CIf the company struggles with the low efficiency of tracking required documents for its customersand creating templates for checklists, Action Plan is recommended to improve the current state.

DIf the company struggles with the low efficiency of collecting data in questionnaires and meeting compliance with the company policies. Discovery Frameworkcan be used to improve the current state.

Answer : A

Question 6

[FSC Features and Functionality]

It has been determined that integration with an external system is required, as the data needed by a wealth management client resides in another system. This data will be sent from the external system via an API, and Salesforce needs to be configured in preparation for the data.

Which two items should be configured?

AObjects and fields to store the data

BA flow to get the data into Salesforce

CA Lightning web component to restrict data from users

DAn integration User and Integration Profile to enable the connection

Answer : A, D

Question 7

[FSC Features and Functionality]

Jen, the Financial Advisor at Lake Tahoe Wealth Management Company wants to modify apublished Action Plan to support an additional task she needs in order to completean annual review for a client. How should Jen do this?

AUse the 'task creator' tool to create a new task and associate with the existing Action Plan

BContact her Salesforce Administrator and get her to make the change to the Action Plan for her.

CUsethe Action Plan item feature to add an additional task to a published Action Plan.

DCreate an independent Task not related to original Action Plan

Answer : C