Salesforce Health Cloud Accredited Professional Exam Practice Test

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Total 228 questions
Question 1

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.

Which capability should a consultant leverage to address this requirement?



Question 2
Question 3
Question 4

Bloomiington Caregivers would like to display patient information from both Salesforce standard objects and data from an external system.

Which three Health Cloud features should a consultant recommend the company use to display this on the patient record page?



Question 5

When implementing Provider Search functionality, which two changes allow an external user to access search results?



Answer : B, D

B is correct because giving the site user profile Read access to the Care Provider Searchable Field object is a change that allows an external user to access search results. The Care Provider Searchable Field object stores the searchable data for Provider Search, and users need to have Read access to this object and its fields to perform searches and view results.

D is correct because using Experience Builder to add the Provider Search component to a page on the site is a change that allows an external user to access search results. The Provider Search component is a Lightning web component that enables users to search for providers by various criteria and view their details. Administrators can use Experience Builder to drag and drop the Provider Search component onto any page on their site.


Question 6

A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking. What are some key considerations and recommended practices for supporting compliance in Salesforce?



Answer : C

C is correct because enabling Field Audit Trail, implementing encryption for sensitive data, and configuring two-factor authentication for all users are some key considerations and recommended practices for supporting compliance in Salesforce. Field Audit Trail helps to track data changes and retain data history for up to 10 years. Encryption helps to protect data at rest from unauthorized access or theft. Two-factor authentication helps to strengthen user login security and prevent account compromise.


Question 7

A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.

Which record should the consultant configure to accomplish this?



Answer : D

D is correct because Identity Verification Parameter Item is the record that defines the search parameters for identity verification. A consultant can create and configure Identity Verification Parameter Items to add new search parameters or modify existing ones.


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Total 228 questions