Salesforce Health Cloud Accredited Professional Exam Practice Test

Answer : D

Action Plan Templates in Salesforce Health Cloud are designed to support care coordination by automating the creation of dependent intervention tasks. These templates allow administrators to define a set of tasks and their dependencies, ensuring that tasks are completed in a specific sequence or based on predefined criteria.

How Action Plan Templates Work for Dependent Tasks:

Task Sequencing: Enables the creation of dependent tasks that are triggered when prior tasks are completed.

Reusable Templates: Action Plan Templates can be reused across different care plans, ensuring consistency in intervention management.

Flexibility in Task Configuration: Includes options to assign tasks to specific team members, define due dates, and set task dependencies.

Why Other Options Are Incorrect:

Intervention Templates: Focused on creating reusable intervention definitions but lack task dependency configuration.

Industry Template Library: Provides predefined templates for healthcare workflows but does not directly address task dependencies.

Care Plan Task Templates: Define standalone tasks but do not support task dependencies or automation.

Action Plan Templates Documentation

Integrated Care Management Overview

Answer : A, B

After deploying a care plan template to the final environment, it is crucial to perform the following steps to ensure users can successfully leverage it:

Activate the New Care Plan Template (A):

After deployment via Data Loader, the care plan template remains inactive by default. You must activate it in the final environment to make it available for users to apply to patient cases.

Activation ensures that care providers can use the template to assign care plans that include problems, goals, and tasks to their patients.

Confirm User Access to Care Plan Objects (B):

Users need the appropriate permissions to access care plan objects (e.g., Problems, Goals, and Tasks). Verify and assign the correct profiles or permission sets to ensure users can view, edit, and apply these components within the care plan template.

Why Other Options Are Incorrect:

C. Conduct end-user training on the use of the care plan template: While beneficial for user adoption, training is not a technical or mandatory step to enable users to leverage the template post-deployment.

D. Activate the problems, goals, and tasks associated with the template: Individual components like problems, goals, and tasks are activated as part of the template. Activating the template itself (Option A) suffices.

Administer Health Cloud

Salesforce Documentation on Care Plan Template Management

Answer : B

To enable an external provider to retrieve a patient's allergy information from Bloomington Caregivers' Health Cloud system, the Clinical Summary Healthcare API is the appropriate choice. This API facilitates access to clinical data, including allergies, in a standardized format.

Understanding the Clinical Summary Healthcare API:

Purpose: Provides endpoints to access a patient's clinical summary, encompassing various health records such as conditions, procedures, and allergies.

FHIR Compliance: Aligns with the Fast Healthcare Interoperability Resources (FHIR) standards, ensuring compatibility with other healthcare systems and promoting interoperability.

Retrieving Allergy Information:

Endpoint: To fetch a patient's allergy records, utilize the following endpoint:

GET /clinical-summary/fhir-r4/v1/AllergyIntolerance

Parameters:

Patient ID: Specify the unique identifier of the patient whose allergy information is being requested.

Answer : D

To enhance the performance and scalability of the Provider Search feature in Salesforce Health Cloud, particularly for a pharmaceutical company aiming to assist patients in locating nearby infusion clinics, leveraging the Data Processing Engine (DPE) is essential.

Data Processing Engine (DPE):

The Data Processing Engine is a robust tool within Salesforce Health Cloud designed to efficiently handle and transform large datasets. In the context of Provider Search, DPE plays a pivotal role by:

Data Transformation: DPE processes and transforms provider data into a structured format, making it readily searchable. This transformation ensures that complex datasets are optimized for quick retrieval during user searches.

Performance Enhancement: By pre-processing and indexing provider information, DPE significantly reduces the time required to execute search queries. This leads to faster response times, enhancing user experience.

Scalability: DPE is designed to handle large volumes of data, ensuring that as the number of providers or clinics increases, the system maintains optimal performance without degradation.

Implementation Steps:

Enable Data Pipelines: Assign the Data Pipelines Base User permission set to the Health Cloud user responsible for enabling Provider Search. Then, activate Data Pipelines in the system settings.

Salesforce

Configure Provider Search: After enabling Data Pipelines, set up the Provider Search feature by defining the necessary parameters and ensuring that the provider data is correctly mapped and transformed using DPE.

Salesforce

Data Synchronization: Ensure that provider data is regularly synchronized and updated to reflect any changes, maintaining the accuracy and reliability of the search results.

Salesforce

By integrating the Data Processing Engine into the Provider Search setup, the pharmaceutical company can offer patients a swift and reliable tool to locate nearby infusion clinics, thereby improving patient satisfaction and operational efficiency.

Enable Performance and Scalability for Provider Search

Set Up Provider Search in Health Cloud

Answer : A, B, C

To address the use case of creating a UI component for a MedTech company that displays customer data, allows initiating a new order process, and displays available products for purchase, the following OmniStudio capabilities are required:

1. Integration Procedures:

Purpose: Integration Procedures handle server-side logic by connecting with external systems, databases, or Salesforce objects to fetch or update data efficiently.

Role in Use Case: The new order process will likely require data from external systems, such as a product catalog or inventory system. Integration Procedures are ideal for orchestrating these back-end calls and consolidating data to display product availability or order information.

Key Features:

Perform complex, multi-step actions in a single server call.

Fetch data asynchronously, improving UI performance.

2. FlexCards:

Purpose: FlexCards are lightweight, reusable UI components that display contextual information on a single screen. They can include links, buttons, and embedded actions.

Role in Use Case: The UI component displaying customer data and providing the link to create a new order is best implemented as a FlexCard.

Key Features:

Can display data fetched via DataRaptors or Integration Procedures.

Easily customizable to match the desired layout and functionality.

3. OmniScript:

Purpose: OmniScripts guide users through multi-step processes with dynamic forms and workflows, integrating seamlessly with FlexCards and Integration Procedures.

Role in Use Case: When the link on the FlexCard is clicked, the OmniScript starts the process to build a new order and display available products. This ensures an intuitive and structured user experience for completing complex processes.

Key Features:

Drag-and-drop UI for creating guided workflows.

Can call Integration Procedures to fetch product details or submit the order.

Capabilities Not Required for This Use Case:

D . DataRaptors: While DataRaptors are crucial for basic data fetch/update operations, the described use case involves orchestrating multiple steps and external system integrations, making Integration Procedures more suitable.

E . Document Generation: This feature is used for generating PDFs or documents, which is not relevant to the process of building a UI component for order creation.

Summary of Implementation:

FlexCards display customer data and include a clickable link to start the new order process.

OmniScript handles the guided workflow to create the order and fetch available products.

Integration Procedures facilitate the server-side logic for fetching products and submitting the order.

OmniStudio Documentation

OmniScript Best Practices

FlexCards for Contextual UI

Answer : A

In Salesforce Health Cloud, to track a patient's relationships with multiple healthcare providers such as a cardiologist, primary care physician, and oncologist, the Patient Provider Relationship object is the appropriate choice.

Understanding the Patient Provider Relationship Object:

Purpose:

The Patient Provider Relationship object is designed to represent and manage the associations between patients (contacts) and their healthcare providers (practitioners).

It facilitates the documentation of various roles that providers play in a patient's care, enabling a comprehensive view of the patient's healthcare network.

Functionality:

This object allows healthcare organizations to record and monitor the specific relationships between patients and providers, including details such as the type of care provided, duration of the relationship, and any relevant notes.

By utilizing this object, organizations can ensure accurate and up-to-date records of all healthcare professionals involved in a patient's care, supporting coordinated and efficient care delivery.

Implementing Patient Provider Relationships:

Configuration Steps:

Define Relationship Types:

Customize the relationship types to reflect various provider roles, such as cardiologist, primary care physician, and oncologist.

Establish Relationships:

For each patient, create records in the Patient Provider Relationship object to link them with their respective providers, specifying the role and any pertinent details.

Maintain and Update Records:

Regularly update these relationships to reflect any changes in the patient's care team, ensuring that the information remains current and accurate.

By leveraging the Patient Provider Relationship object, healthcare organizations can effectively manage and visualize the network of providers associated with each patient, enhancing care coordination and patient outcomes.

Provider Relationship Management | Salesforce Health Cloud Developer Guide

Track Complex Household Roles and Relationships in Health Cloud

Answer : A, B

Advanced Therapy Management (ATM) in Salesforce Health Cloud is specifically designed to support complex workflows and scheduling requirements, particularly for therapies involving multiple interdependent appointments. For a gene therapy program, ATM provides these features:

Key Scheduling Capabilities of ATM:

Reschedule Part of the Appointment Chain (Option A):

In complex workflows where multiple steps are involved (e.g., collection, processing, infusion), ATM allows administrators to reschedule individual appointments within the chain without disrupting the entire workflow.

This flexibility is crucial for accommodating unexpected delays or changes in the therapy process.

Book Multi-Step Appointments (Option B):

ATM supports the scheduling of interdependent, multi-step appointments that are a common feature of advanced therapies such as gene therapy.

For example, steps like apheresis, manufacturing, and infusion can be scheduled in sequence, ensuring coordination across various stakeholders.

Other Options:

Optimize Appointment Chain with Einstein (Option C):

While optimization using Einstein is a broader Salesforce capability, it is not directly tied to Advanced Therapy Management's out-of-the-box scheduling features.

Schedule a Telehealth Appointment (Option D):

Telehealth appointments are not the focus of ATM, which is designed for in-person and complex therapy workflows.

Advanced Therapy Management Overview

Scheduling in Advanced Therapy Management