Salesforce Integration Architecture Designer Integration-Architecture-Designer Exam Questions

Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.

UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.

Which integration pattern is recommended for this use case?

A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort, they would like to integrate al existing systems that currently work with their legacy application with Salesforce.

Which three constraints and pain-points should an integration architect consider when choosing the integration pattern/mechanism?

Choose 3 answers

The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are:

A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case

Which two solutions will meet these business requirements?

Choose 2 answers

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.

Which two solutions should an architect propose?

Choose 2 answers

A large enterprise customer with the following system landscape is planning to implement Salesforce Sales Cloud.

The following business processes need to be supported in Salesforce:

1. Sales Consultants should be able to have access to current inventory.

2. Enterprise Resource Planning System(ERP) is the system of record for pricing information.

3. Quotes should be generated in Salesforce with pricing from ERP.

4. Sales Management uses a Enterprise Business Intelligence (BI) tool to view Sales dashboards.

5. Master Data Management (MDM) is the system of record for customers and prospects.

6. Invoices should be accessible in Salesforce.

Which systems in the landscape should the Integration Consultant consider to be integrated with Salesforce to support the business requirements?

Universal Containers (UC) is a leading provider of management training globally, UC requested students course registration data generated from the Salesforce student community to be synced with the learning management system (LMS). Any update to the course registration data needs to be reflected in the LMS.

Which integration mechanism should be used to meet the requirement?

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.

1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,

2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window.

Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?

Choose 2 answers