Salesforce Interaction Studio Accredited Professional Exam Practice Test

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Total 76 questions
Question 1

Which data feed integrates purchase data into a profile in interaction studio?

Answer : C

Question 2

Which two items can be included in the total engagement score calculation?

Answer : B, C

Question 3

Which development language is used to code the sitemap?

Answer : B

Question 4

A customer service representative for a bank is on the phone with a prospect and wants to promote the next best offer based on digital behaviour. How would they accomplish this in service cloud?

Answer : A

Question 5

Which two components does a user need to configure in IS to display Einstein product

recommendation vis IS connection for sales and service cloud?

Answer : D

Question 6

Which two successs metrics can a company achieve with IS their web channel?

Answer : B, C

Question 7

What are two types that real time interaction management helps marketers to personalize the customer

Answer : C, D

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Total 76 questions