Salesforce Certified OmniStudio Consultant Exam Practice Test

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Total 110 questions

Question 1

A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.

What three tools should be used in the solution the consultant recommends to meet these requirements?

Choose 3 answers



Answer : A, C, E

Question 2

A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.

What is the most efficient solution that the consultant can propose to meet this new requirement?



Answer : B

Question 3

A consultant needs to design an OmniScript to capture the following information:

* Select one payment method from a list of options

* Enter the address information with autocomplete

* Enter a phone number

Which OmniScript elements should be used to capture this information?



Answer : A

Question 4

How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?



Answer : A

Question 5

A business needs a 360 view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.

What FlexCard feature should the consultant recommend to address this issue?



Answer : D

Question 6

A company is beginning their first project using Calculation Procedures & Matrices. The developers on the tea are concerned about learning the new tool and how they will test their calculation procedures. The consultant recommends that they use the built-in simulator.

In this scenario, what benefit should the consultant highlight to the developer team?



Answer : C

Question 7

A business Implements FlexCards in their customer 360 view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.

Which type of action should the consultant recommend to meet this new requirement?



Answer : C

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Total 110 questions