Salesforce Plat-Admn-301 Exam Questions Instant Access

Question 1

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app and allows users to optionally use it to log in. The administrator would now like to look at how many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

ARun a session setting report, specifying login methods by user.

BOpen the Login Access Policies in Setup which shows how many users are using MFA.

CCreate a new view in Identity Verification History, specifying Method.

DThe order of flow execution is unpredictabl

Answer : A, C

Salesforce Authenticator is an app that allows users to verify their identity when logging in to Salesforce using two-factor authentication (2FA). 2FA adds an extra layer of security by requiring users to enter a verification code or approve a notification on their mobile device after entering their username and password.

To look at how many users have successfully used Salesforce Authenticator since it was rolled out, an administrator can use two ways:

A) Run a session setting report, specifying login methods by user.

A session setting report is a report that shows information about users' login sessions, such as login time, location, IP address, browser, platform, etc. A session setting report can also show the login methods used by users, such as password, verification code, or notification. By running a session setting report, specifying login methods by user, an administrator can see how many users have used Salesforce Authenticator to log in to Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_session.htm&type=5

C) Create a new view in Identity Verification History, specifying Method.

Identity Verification History is a page that shows the history of identity verification attempts for each user in the org. Identity verification history includes information such as date, time, status, method, and IP address of each attempt. By creating a new view in Identity Verification History, specifying Method as a filter criterion, an administrator can see how many users have used Salesforce Authenticator to verify their identity when logging in to Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification_history.htm&type=5

Question 2

A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.

What steps should the administrator perform to stop the fault messages from going to the consultant?

ACreate a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.

BRequest an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.

CSet Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.

DExport Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

Answer : C

This option will allow the administrator to change the recipient of the fault messages from the consultant's email to the system admin's email without modifying any flows or processes. The other options are either not feasible or not effective. Reference: https://help.salesforce.com/articleView?id=flow_concepts_error_email.htm&type=5

Question 3

A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.

What should the administrator review to solve this issue?

AEnable owner adjustment

BEnable manager adjustments

CAllow Forecasting

DAllow Override Forecasts

Answer : C

Allow Forecasting is what the administrator should review to solve this issue. Allow Forecasting is a user permission that enables users to access and edit forecasts. If a user does not have this permission, they will not be able to see their own forecast or any forecasts below them in the role hierarchy. Therefore, the administrator should make sure that the sales rep has this permission enabled on their profile or permission set.

Question 4

Sales management wants a small subset of users with different profiles and roles to be able to

view all data for compliance purposes. How can an administrator meet this requirement?

AAssign delegated administrator to the subset of users to View All Data.

BCreate a new profile and role for the subset of users with the View All Data permission.

CEnable the View All Data permission for the roles of the subset of users.

DCreate a permission set with the View All Data permission for the subset of users.

Answer : D

A permission set is a collection of settings and permissions that give users access to various tools and functions. The View All Data permission allows users to view all data, regardless of sharing settings. By creating a permission set with this permission and assigning it to the subset of users, the administrator can meet the requirement without changing their profiles or roles. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5

Question 5

The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.

What should the administrator handle this request?

AAssign a permission set that has View All on Leads.

BAdd an app with the Leads tab to the user's profile.

CAssign the contractor a public group with Lead access.

DCreate a profile with Read Only for all Leads.

Answer : A

Permission sets are collections of settings and permissions that give users access to various tools and functions without changing their profile or requiring multiple profiles for users who perform different tasks across apps in your org. By assigning a permission set that has View All on Leads to the contractor, Cloud Kicks can grant them view access to all lead records without modifying their profile or creating a new one. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5

Question 6

At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily. The team has asked the administrator for an easier way to see this dashboard.

What should the administrator recommend?

AAdd the dashboard to the Sales team's home page.

BCreate a custom app with a dashboard.

CEmail the dashboard to the Sales Team every morning.

DUpdate the Sales team's app with a new dashboard.

Answer : A

A dashboard is a visual display of key metrics and trends for records in your org. Dashboards allow users to quickly monitor performance and identify trends or issues at a glance. To make it easier for users to see a dashboard they use frequently, administrators can add it to their home page using Lightning App Builder. This way, users can see their dashboard every time they log in or go to their home tab without having to navigate elsewhere. Reference: https://help.salesforce.com/s/articleView?id=sf.dashboards_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.dashboards_add_to_home_page.htm&type=5

Question 7

Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.

What should the administrator recommend?

AWrite a record-triggered flow that populates the Use Case field when an opportunity is closed.

BCreate a validation rule and add the Use Case field to the Stage Guidance in Path.

CMake the Use Case field required on the master Opportunity layout.

DUse a quick action with the Use Case field in the layout, and add it as a Lightning component.

Answer : B

A validation rule and a stage guidance in Path are two features that can help ensure that users input a use case before moving the opportunity stage to qualified.

A validation rule is a formula that validates the data entered by users and prevents records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to check if the Use Case field is blank when the Stage field is changed to Qualified, and display an error message if so.

A stage guidance in Path is a feature that displays helpful information or tips for each stage of a sales process on an opportunity record page. In this case, adding the Use Case field to the stage guidance in Path can remind users to fill out this field before moving to the next stage.

Salesforce Certified Platform Administrator II Plat-Admn-301 Exam Questions