Salesforce Certified Platform Administrator II Plat-Admn-301 Exam Questions

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Total 222 questions
Question 1

What should an administrator do to keep secure fields protected in email templates'?



Answer : D

To ensure that secure fields remain protected in email templates, administrators should remove the fields from the email. Email templates can expose sensitive information if they contain fields with secure data. By excluding these fields, administrators can prevent unauthorized access to sensitive information through email communication.

Removing Secure Fields from Email Templates:

When creating or updating email templates, administrators should carefully assess the fields included and remove any that contain sensitive information, such as encrypted fields or fields that contain Personal Identifiable Information (PII).

This approach ensures that secure information is not unintentionally shared via email, aligning with best practices for data security and minimizing exposure risks.

Implications of Including Secure Data in Emails:

Secure fields, particularly those that contain sensitive or confidential information, should be restricted from emails to avoid potential data breaches.

Email communication often lacks the same security controls as the Salesforce platform, making it essential to limit the sharing of sensitive data.

Incorrect options:

Implement GDPR: While GDPR compliance ensures proper data handling practices, it does not directly prevent secure fields from being included in emails.

Set up an approval process for email alerts: An approval process can control the sending of email alerts but does not inherently protect secure fields within the email content.

Use classic encrypted fields: Encrypted fields add a layer of security for data at rest within Salesforce but do not provide specific protections for data included in email templates. Moreover, encrypted fields cannot be referenced in email templates.

In conclusion, the most effective way to ensure that secure fields are not exposed through email templates is to remove these fields from the template altogether, avoiding the inclusion of sensitive data in email communications.


Question 2

Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact

Record.

Which two ways should the administrator configure this requirement?

Choose 2 answers



Answer : A, C

Data Loader is a tool that allows administrators to import, export, insert, update, delete, or upsert records in Salesforce using CSV files. Data Loader can handle large data sets and complex data transformations. Data Loader can be used to import records for a custom object from a spreadsheet. Lightning Object Creator is a tool that allows administrators to create custom objects in Salesforce from spreadsheets. Lightning Object Creator can automatically map spreadsheet columns to fields and create relationships between objects. Lightning Object Creator can be used to create a custom object from a spreadsheet and import records at the same time.


Question 3

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers



Answer : A, C, D

A managed package is a type of app that can be installed from the AppExchange. Managed packages are typically created by ISV partners or developers who want to distribute and sell applications that are upgradeable and have intellectual property protection. Before installing a managed package, an administrator should consider the following:

A) Custom objects and custom fields used by the app count against the org's limits.

Managed packages may include custom objects and custom fields that are used by the app. These custom objects and custom fields count against the org's limits and may affect the performance or functionality of the org. Administrators should review the components and requirements of the app before installing it and make sure they have enough space and resources for the app. Reference: https://help.salesforce.com/s/articleView?id=sf.packaging_limits.htm&type=5

C) Apps may require certain Salesforce editions or features to be enabled.

Managed packages may require certain Salesforce editions or features to be enabled in order to work properly. For example, some apps may require Lightning Experience, API access, custom permissions, or specific user licenses. Administrators should check the app's description and documentation before installing it and make sure they meet the prerequisites for the app. Reference: https://help.salesforce.com/s/articleView?id=sf.packaging_install.htm&type=5

D) Apps may require external, third-party web services to function properly.

Managed packages may require external, third-party web services to function properly. For example, some apps may integrate with other platforms or systems such as Google Maps, PayPal, or Twilio. Administrators should check the app's description and documentation before installing it and make sure they understand the implications and costs of using external web services. Reference: https://help.salesforce.com/s/articleView?id=sf.packaging_install.htm&type=5


Question 4

A request was made to import a spreadsheet of new Campaign Members. He system administrator started Data import Wizard but the Campaign Members object was unavailable as a choice. What is causing as a choice.

What is causing this occur?



Answer : D

The Campaign Member option is only available for Update when using Data Import Wizard. This means that you can use Data Import Wizard to update existing campaign members with new or modified information, but you cannot use it to create new campaign members from a spreadsheet. To create new campaign members from a spreadsheet, you need to use other tools such as Data Loader, Import Wizard for Leads and Contacts, or Manage Members button on the campaign page. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_members_adding_parent.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.data_importer.htm&type=5


Question 5

Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.

Which action should the administrator take to achieve this goal?



Answer : A

To make inventory data from a legacy application available in Salesforce, the administrator can create an external object that maps to the inventory application. An external object is similar to a custom object, except that it maps to data that's stored outside your Salesforce organization. External objects enable users to view and report on external data in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5


Question 6

An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.

What event type should the administrator look for in the event column?



Answer : A

The Dev Console Log Inspector is a tool that allows you to view and analyze debug logs in a graphical interface. Debug logs contain information about database operations, system processes, and errors that occur when executing a transaction or running unit tests. To troubleshoot a process builder, the administrator should look for event types beginning with FLOW in the event column. These event types indicate the start and end of a flow interview, as well as any flow elements, faults, or decisions that occur during the execution. Reference: https://help.salesforce.com/s/articleView?id=sf.code_dev_console_log_inspector.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.code_debug_log_event_types.htm&type=5


Question 7

DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?



Answer : D

To help ensure that users who are viewing reports and dashboards are who they say they are, DR should require a high assurance session when exporting or printing reports and dashboards. A high assurance session requires users to verify their identity using multi-factor authentication before accessing sensitive data or functionality in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.security_high_assurance_session_level.htm&type=5


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