Salesforce Certified Platform App Builder Exam Practice Test

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Total 251 questions
Question 1

The marketing director is concerned that too many car parts were given away for free last year.

Which functionality should be used to ensure all free parts receive the marketing directors' sign-off?



Answer : D

An Approval Process is the appropriate functionality to ensure all free parts receive the marketing director's sign-off. It allows for setting up a process for record approval. Reference:

Salesforce Help - Approval Processes


Question 2

Universal Containers deployed an app in a large change set from a Developer Sandbox to a Developer Pro Sandbox used for testing. After testing, changes had to be made to several of the components in the change set.

How should an app builder move the new changes to the Developer Pro Sandbox?



Answer : D

Updating the existing change set with the new changes and redeploying is the most efficient way to move the updated components to the Developer Pro Sandbox. Reference:

Salesforce Help - Change Sets


Question 3

The app builder at AW Computing has been asked to track the number of times a case has been reopened.

Which solution should the app builder utilize to help with this request?



Answer : A

A Scheduled Triggered flow can be used to increment a custom field on the Case object each time the case is reopened, effectively tracking the number of reopenings. Reference:

Salesforce Help - Scheduled Flows


Question 4

Universal Containers (UC) has several large customers that sell their products through dealers. UC identifies and works with a single individual at each customer and at each dealer. Separate bills are sent to each customer and each dealer. These details need to be stored in a format that clearly displays the business entities and their appropriate representatives.

How should an app builder Implement these regalements?



Answer : D

Creating both customer and dealer as accounts, adding each rep as a contact on the corresponding account, and creating an account hierarchy provides a clear organizational structure and relationship between the entities. Reference:

Salesforce Help - Account Hierarchies


Question 5

Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for these objects have been set to Private. Universal Containers wants to set up a new Junction object between these custom objects. A select group of users should be able to edit records in the Junction object.

Which two steps should an app builder take to configure the proper security?



Answer : A, D

A: Setting Sharing Settings to Read Only on both Master-Detail relationship fields ensures that users can view but not edit the master records from the junction object.

D: Creating an owner-based sharing rule that gives Read access to the junction object allows specific users or groups to access and edit records in the Junction object while maintaining the private OWD setting. Reference:

Salesforce Help - Sharing Settings


Question 6

Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the MR department

How should the app builder meet this requirement?



Answer : A

Create a page layout with the field and use field-level security to hide the field from all other users is how the app builder should meet the requirement of making the comment field on Review private to anyone outside of HR department. Field-level security can control which profiles can view or edit a field on a record. Create an Apex sharing rule, create a sharing rule to share the field with VP of HR with Role and Subordinates, and create a page layout with the field for HR users and another page layout without the field for all other users are not valid or feasible solutions for this requirement.


Question 7

An app builder wants to use Process Builder to automate some of the work being done by the sales team.

What are three capabilities ofProcess Builder that can improve productivity?

Choose 3 answers



Answer : A, B, E

Send an email alert, update a related record, and create a child record are three capabilities of Process Builder that can improve productivity for the sales team. Process Builder can automate these actions based on criteria or events that occur on records or objects. Send an outbound message and delete a related record are not capabilities of Process Builder, but of other tools such as Workflow Rules or Apex.


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Total 251 questions