Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam Questions Instant Access

Question 1

Cloud Kicks uses Salesforce to manage business Accounts and Person Accounts. The sales director wants to associate Person Accounts to business Accounts and/or Contacts.

Which approach should the consultant recommend to meet these requirements?

AUse the Contacts to Multiple Accounts feature.

BCreate a junction object between Account and Contact.

CCreate a custom lookup from Account to Contact.

Answer : A

Question 2

Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.

What should the consultant recommend to meet the requirement?

AAn app from AppExchange

Bformula field on the Order object

Cscreen flow for orders

Answer : A

Question 3

The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order.

Which condition should the consultant consider to meet this requirement?

AThe order must be associated with an active contract.

BThe order associated with the account is in draft status.

CThe currency associated with the order can be different from the contract.

Answer : B

Question 4

Northern Trail Outfitters (NTO) finished implementing Sales Cloud for a mid-market sales team. Sales management wants to track data completeness.

Which common metric should the consultant recommend that NTO use to measure core Sales Cloud data?

ARecord Count

BUser Adoption

CField Usage

Answer : C

Question 5

Cloud Kicks wants to measure the adoption of its Sales Cloud rollout.

Which key performance indicator (KPI) should the consultant recommend?

ANumber of Opportunities Closed Lost In the last month

BNumber of User logins in the last month

CNumber of Community Contacts added In the last year

Answer : A

Question 6

At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to 'Controlled by Parent'.

Which solution should the consultant recommend to share Contacts?

AAdd the Sharing button to the page layout so sales reps can share Contacts.

BSet up Account Teams with defaults for each sales rep.

CChange the Contact OWD to Private and create sharing rules to grant visibility.

Answer : B

Question 7

The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account.

Which organization-wide default should the consultant recommend?

ASet Account and Opportunity to Public Read Only.

BSet Account to Public Read Only and use & criteria-based sharing rule on Opportunity.

CSet Account to Public Read Only and set Opportunity to Private.

Answer : C