Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam Practice Test Instant Access

Question 1

Universal Containers (UC) has acquired another company that uses Sales Cloud and is migrating its legacy data, email alerts, and approval processes.

Which steps should the consultant perform to maintain data integrity?

AUse the Sales Cloud clone feature to migrate email alerts and approval processes into UC's Sales Cloud org.

BMerge data from the existing Sales Cloud org into UC's Sales Cloud org, migrate email alerts, approval processes, and then users.

CInsert users and migrate email alerts and approval processes into UC's Sales Cloud org.

Answer : C

Question 2

Sales reps at Universal Containers want to know when a customer or prospect contact opens an email the reps sent so they can follow up with the contact shortly afterward.

Which tool should a consultant recommend to meet the requirement?

ASalesforce Inbox

BEnhanced Email

CEinstein Activity Capture

Answer : A

Question 3

Cloud Kicks has recently set up Sales Cloud and wants to measure the health of an account by comparing the amount of emails

that are exchanged in a month.

What should the consultant recommend?

ASalesforce Inbox

BActivity Report

CEinstein Activity Capture

Answer : C

Question 4

Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has closed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a few

of them.

Which action can forecast managers perform?

AShare the forecast with any Sales Cloud user.

BAdd territory forecast to the hierarchy.

CAdd a Forecasts tab to the Sales app.

Answer : A

Question 5

Sometimes, Universal Containers sales reps need to create contacts without accounts based on business processes.

What should the consultant take into consideration?

AContacts are private and shared through sharing rules.

BContacts are private and shared through the role hierarchy.

CContacts are private and only the owner and admin can view them.

Answer : C

Question 6

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage.

Which option should a consultant recommend to meet this requirement?

ACreate and subscribe to a custom report of active users by role.

BInstall the Salesforce Adoption Dashboard from AppExchange.

CAnalyze the Setup Audit Trail to determine the number of logins per day.

Answer : B

Question 7

The consultant at Cloud Kicks has successfully implemented Einstein Lead Scoring. The VP of sales wants to see the effectiveness of this new functionality.

What should the consultant do to fulfill this request?

ACreate a custom report type for Sales Cloud Einstein records.

BAdd the Einstein prediction column to the forecast list view.

CAdd a standard dashboard for Sales Cloud Einstein.

Answer : C