Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam Questions Instant Access

Question 1

When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

AMatching Is based on the standard Email field.

BMatching is based on any Email field.

CMatching is based on Full Name and standard Email field.

Answer : A

Question 2

Cloud Kicks (CK) frequently works with contractors for marketing focus groups. These contractors change companies often, and CK wants to retain its company history through Accounts.

What should the consultant recommend?

AUse a custom object to represent the previous companies.

BImplement the Contacts to Multiple Accounts feature.

CImplement Person Accounts to represent the relationship.

Answer : C

Question 3

Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.

Which attribute of Sales Territories should the consultant consider when developing the new territory model?

AThe system administrator profile is required to run territory planning reports.

BA model must be activated in order to view reassigned accounts.

CAll Account assignment rules should be run when the model state is set to Planning.

Answer : B

Question 4

Universal Containers is using Collaborative Forecasts and wants to show sales reps their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories

over the next quarter.

What should a consultant recommend to meet this requirement?

AUse a formula field based on the forecast category.

BAdd the Forecast Summary component to the page.

CEnable Cumulative Forecast Rollups.

Answer : A

Question 5

A custom lead qualification process was implemented at Universal Containers over a year ago. The process has been underutilized by sales reps. A consultant suggested that the reason

why adoption of the process by sales reps is poor is due to a lack of executive sponsorship.

Why is executive sponsor involvement so important for success?

AExecutive sponsors support the system after launch.

BExecutive sponsors are champions of the project.

CExecutive sponsors ensure there Is a workable solution.

Answer : B

Question 6

The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.

What should the consultant recommend to document the decision- makers and influencers?

AUpdate Primary Contact on all Opportunities.

BUse Contact Roles on the Opportunity object.

CCreate @ report showing Contacts with executive job titles.

Answer : B

Question 7

During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?

ASet project milestones.

BCreate the implementation plan

CDefine sales processes

Answer : A