Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam Questions Instant Access

Question 1

Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often

able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.

This topic comes up frequently and often derails the monthly project management meeting. This limits the amount of time available to cover other critical topics.

Which strategy should the consultant recommend to address these issues?

ACreate a weekly all-hands call, including business and technology resources, to review direction and priority of development.

BPropose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.

CDivide the development team into three units/tracks to support each line of business Independently.

Answer : A

Question 2

A consultant is meeting with a new client to design a rollout strategy for its Sales Cloud implementation.

What should the consultant do during the planning stage to ensure a successful implementation?

AIdentify which Salesforce features and functions to use.

BDesign a prototype of the suggested solution.

CDefine goals, metrics, project schedule, and sales processes.

Answer : C

Question 3

Universal Containers is using Collaborative Forecasts and wants to show sales reps their individual numbers for opportunities they are predicted to win based on amounts for all forecast categories

over the next quarter.

What should a consultant recommend to meet this requirement?

AUse a formula field based on the forecast category.

BAdd the Forecast Summary component to the page.

CEnable Cumulative Forecast Rollups.

Answer : A

Question 4

Cloud Kicks (CK) plans to implement Advanced Currency Management in Sales Cloud. CK has roll-up summary fields on the Opportunity.

What should CK consider when enabling Advanced Currency Management in its Sales Cloud org?

AOpportunity roll-up summary fields will update from the Opportunity Line Item object.

BOpportunity cross-object formulas always use the dynamic conversion rate for currency conversion.

CDated exchange rates are used in Opportunity forecasting or currency fields in other types of reports.

Answer : A

Question 5

A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organization-wide default setting for Account is Private.

What happens if a sales rep has access to a parent account?

AAccess to child account records is granted via the Account Hierarchy.

BAccess to child account records needs to be shared manually,

CAccess to child account records is controlled by default Account Teams.

Answer : A

Question 6

Universal Containers has implemented Salesforce for all of its sales reps. All sales reps are required to select the win or loss stage on every

closed opportunity. Managers like to measure the win ratio for all of the sales reps.

How should a consultant meet the requirement?

AEnsure that all managers have access to the standard Win report.

BBuild a custom report on Opportunity with custom summary formulas to show win ratio.

CCreate 3 custom formula field on Opportunity to capture the win ratio for opportunities.

Answer : B

Question 7

Sales reps at Universal Containers want to know when a customer or prospect contact opens an email the reps sent so they can follow up with the contact shortly afterward.

Which tool should a consultant recommend to meet the requirement?

ASalesforce Inbox

BEnhanced Email

CEinstein Activity Capture

Answer : A