Salesforce Certified Sales Cloud Consultant (Sales-Con-201) Exam Practice Test Instant Access

Question 1

Cloud Kicks (CK) has recently rolled out Sales Cloud. CK uses an enterprise resource planning (ERP) system as its system of record for customer dat

a. When an account has its first Closed Won

opportunity, the ERP system should be updated immediately from the account and opportunity records.

Which option should the consultant recommend to meet the requirement?

AScript the ERP to call a Flow endpoint every 5 minutes to fetch newly won opportunities and their related accounts.

BImplement Platform Events to publish Opportunity wins to the ERP, which will call back for opportunity and account Information.

CCreate an Accounts with Opportunities report filtered on Opportunities won today that the ERP can subscribe to.

Answer : B

Question 2

A consultant is initiating a Sales Cloud project for Cloud Kicks.

Which essential action should the consultant prioritize to ensure successful implementation and adoption?

ADesign end user training plan.

BSet project milestones and establish key performance indicators (KPIs).

CDevelop Quality Assurance (QA) testing scripts.

Answer : B

Question 3

How can a consultant determine which capabilities of a Sales Cloud implementation are required during the Discovery phase?

ADemo Sales Cloud to end users.

BEstablish KPIs for end users.

CObserve end users.

Answer : C

Question 4

The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.

What should the consultant consider when evaluating Person Accounts?

AEnabling Person Accounts requires a Public Read/Write sharing model,

BEnabling Person Accounts is irreversible.

CPerson Accounts must have at least two record types.

Answer : B

Question 5

Universal Containers is growing its international business.

Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations.

What should the consultant recommend to improve usability for sales reps?

AUpdate the product naming conventions to Include the currency In the product name.

BUse separate product catalogs for domestic and international customers.

CUse custom price books for domestic and International customers.

Answer : C

Question 6

Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.

What should the consultant recommend?

AInclude the Forecast Manager field on the Account page layout.

BAssign a Forecast Manager to each region.

CAssign a role for each manager in the user role hierarchy.

Answer : B

Question 7

As part of a Sales Territories implementation, Cloud Kicks wants the user to manually search for a territory in an active territory model and

assign it to opportunities.

Which approach should the consultant recommend to meet this requirement?

AEnable sharing access to the Account to assign any active territory to opportunities.

BUse default Sales Territories to assign any active territory to the opportunity.

CUpdate the profile with the Manage Territory permission.

Answer : B